Breakfast was over too early on a Sunday

Very friendly staff

Building is poorly maintained. (Pool was closed due to lack of maintenance, according to thr sign on the door.) Key cards did not always works and required significant "fiddling". Water did not get as hot as I would have liked (but thats a personal preference.) Housekeeping staff definitely does not get in corners or wipe walls and doors, ever. (If you're a germophobe DO NOT stay here.) We had to run to the front desk to restock our own room with toiletries prior to showereing. The room was relatively cheap ($117/night for a double queen) but having stayed I'm not sure it was worth that.

We booked at this property because it was 2 adults and 3 children, and it showed our room was a double queen room with a pullout sofa sleeper. When we checked into room there was no sofa sleeper. I went to front desk and informed them I had the wrong room. They informed me that they do not have double queens with a pull out sofa, only kings (on the entire property, like it’s not even an option). They did give us a roll away. But getting a refund and booking elsewhere was not an option given to us, even though the property was misrepresented online. And the pool is “out of service for renovations” though it was not stated online either. It’s just shut down.

The bathroom had hair on the floor, the shampoo bottle had broken off the wall and left in tub, furniture had shim sticking way out and appeared to have water damage. The only redeeming quality was the friendly attendant. Very disappointing for a Fairfield….

This hotel is in bad need of refurbishment, the single pane windows were covered in mold, the bathtub plug was completely broken off, so no way to take a bath. They were charging over $200 a night, the pool/hot tub area was closed and the rooms are extremely basic, zero frills so I definitely felt like there was no value for that price

The staff was nice and the common area was clean. The room was very tired. The cabinet the tv was on was tilted so the drawers would not stay closed. The toilet seat was broken. The bathroom vanity was not very clean. The linens were good and clean.

Very helpful staff and close to everything that we need ...comfortable and clean...

Close to Interstate.

When we walked into our room, it was literally almost 100 degrees. It took us 4 hours to get the heat down as it would kick on blowing straight heat automatically within minutes. I am almost positive we were the only residents of the inn that night. We just needed a place to sleep after shopping all day and not wanting to drive home so late but didn’t expect to have that experience.

The property was very clean, the staff was helpful, and I enjoyed my stay!

The people were so friendly and nice. Bed was VERY uncomfortable! My back is now killing me! I wish I would have known the pool and hot tub were closed. Breakfast was okay.

This is a decent place to stay in an area with plenty of dining options. The room was clean and staff was efficient. I will stay here again.

Very clean and the staff was very friendly. Would stay there again.

This place is a dump!!!! Mold in bathroom, outdated, stains on blackets just pure nasty!!! The employees are great!

Great place to stay.

Suites on the main floor, we had noisy neighbors on the second floor, like dancing elephants. , every nite

loved the man at front desk welcoming me and being very happy and delightful and very helpful with everything a very warm greeting it was clean,safe and consistant with there brand and rooms very cozy

Great staff and nice all around. Like the breakfast options

Kind and friendly staff

This was a one night stay but a very nice one.

Very nice room and overall facility.

We checked in on a Friday night at 9pm. First we we wanted to put our food in the fridge and there was someone else’s food in there. Getting ready for bed, there was urine over the back of the toilet. Two of us tried to get into bed and pulling the sheets back there were Kleenex and body fluids on the sheets. We called the front desk and James, who was very friendly and also apologetic, brought up clean sheets. He said the manager will be on duty soon and will talk to them. We really thought they would not charge us for that first disgusting night, but no mention of it. Hotels in the area were booked because of graduation, which was the reason of our trip, and James mentioned that only half of their hotel was being used because of labor shortages. The next day, James had someone clean our room very well, but still no mention of a credit. We were told that because we booked through a “third party” and not through the hotel directly they could not give us a refund and to contact Hotels.com. After returning home, I called Hotels.com and explained the situation and they said that they would call the hotel and see what their side was. I was on hold. The lady came back on and said she spoke to James, he apologized again and would talk to the manager and call me on Tuesday. The lady from Hotels.com said she would also call me to make sure it was handled. Today it is a week later and no credit or calls from either.

Bathroom was dirty with someone’s razor being left behind with hair bits all over. The air unit sounded like a jet taking off. For the outrageous price, one would at least expect a clean room.

There was no pool, and rooms could have been cleaner.

Super friendly staff, hot breakfast (bacon and eggs!), clean facility and room

Staff are really nice. Nice place.

Staff are really nice. Nice place.

Everything was perfect, from the first step into the hotel

We felt safe, close to the highway. Staff pleasant.

The staff were super friendly and welcoming. However, the interior conditions were somewhat dismal in the halls and elevator. The linens were clean and so that improved things, and the breakfast was hot and ready in the morning!

The staff were super friendly and welcoming. However, the interior conditions were somewhat dismal in the halls and elevator. The linens were clean and so that improved things, and the breakfast was hot and ready in the morning!