DoubleTree by Hilton Sacramento
About this hotel
Nestled in Sacramento, this attractive hotel for $122 per night is a great option for your next trip. Upscale suburban hotel near Arden Fair Mall This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay. DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
TV
Garden
Map of Sacramento, CA
Reviews
3.6/5.0
Good(121 Reviews)
3.0
Room renovations are nice. Attention to detail is lacking, ice machines are out of service on many floors, soda machines need restocking, entry doors have broken parts, construction signs are falling over.
Not to mention the soda machines charge 7.50$ for one soda can! Thats insane.
A/C unit was malfunctiong, needed engineering repair at 8pm.
Showers had remnants of prior guests.
Parking should also not require a fee. 10$ a night to park, when it isn't covered parking or a locked gate is unreasonable.
The hotel has immense vacancy, seems like they're pinching pennies.
1.0
When I arrived to the hotel they told me the didn’t have a room for me due to “gas leak” and they did not have an alternative option for me to stay.
2.0
A/C didn’t blow cold air. Bed was hard and pillows were flat. Breakfast that I paid extra for was below par definitely not work the extra charge.
1.0
We were told our room would be ready at 4pm and when we came back, the told us they were canceling our reservation because of the lack of hot water and we had to find a different place to stay. We drove 8 hours from Las Vegas and it was the worst experience.
1.0
One of the beds had not been changed from the last people staying in our room. Took pictures of used tissues between the sheets. . . . they were unable to send housekeeping because of the latest of the day, but we were delivered sheets for us to change. We decided to sleep on top of the beding. Poor service with TV, requested several times to have it repaired, did not happen. On Sunday evening, we were locked out of our room because they said we were suppose to be out on Sunday a.m. We had extended our stay until a Monday checkout through a third party, but they had no record of it. Management took notes, etc., but I don't expect to hear from them. .. got the feeling that they don't really care.
2.0
Lady wouldn’t let us check in. Took forever to finally check us in. Didn’t explain how to get to room at all. Bed hurt my back. Shower pressure was hell on earth. Toilet didn’t flush properly. Dudes didn’t even have a microwave like alright bro what are we doing ?
5.0
We had a great time. The service was great and everyone was very polite and friendly. Beautiful and very clean.
4.0
Was a nice and clean room. The beds were very comfortable. We were a bit disappointed in learning at check in that the famous free warm cookies haven't been available since 2022. Sounds odd but we love those cookies so much that we looked to Double Tree first when planning our trip. Now i have to get my wife a really good chocolate cookie somewhere to make it up to her
4.0
Noisy guest. rooom doors shut very loud
Beds are a little on the hard side
The room is big spacious.
You hear people talking in halls and in their rooms. Not too restful
5.0
everyone was very professional and quick to offer their help
1.0
Was less than stellar.. rooms were not really finished. Large, but air conditioning & heating did not work, tv was broken, no ice maker in the entire wing and bed had bedbugs! Woke up with lines of bites across my back.
2.0
This place has definitely seen better days,
Definitely the worst double tree I have seen,
Pool out of order,
The ice machines were out of order,
Coffee pot in the room was dirty,
Homeless people living in tents across the street,
A sign in the parking lot read"police bait car may be in parking lot "
We had a knock at our door at 11pm from someone claiming to be maintenance
To fix our AC, said we called ,
But we didn't
5.0
got in late, road weary. hotel staff was lovely. my only complaint, is I forgot toothpaste, I thought the front desk should have atleast had some for sale. (I think doubletree even advertises that they have items if you forget...)
1.0
Room was dirty
3.0
The heat didn’t work, made it very uncomfortable
4.0
Kids were running up and down floor 3 until 1am. Very loud
2.0
The first thing, the air conditioner did not work. No exhaust fan in the bathroom?
No microwave.
We had to go two units over to get ice.
4.0
The stay was good. Clean room etc.. The service at the restaurant was slow and not friendly. If the lady server doesn't want the job, then find somewhere else to work.
1.0
Horrible experience. First, the room we checked into had dirty underwear tucked under the mattress. They transferred us to a different room and this one had dirty cups on the desk, tons of hair on the sink and the hand soap had been used. We got transferred to another room and this one had a broken wand so we couldn’t open the curtains. Lastly, we were denied a late check out. Andrea, the front desk girl, was super rude about it. She wouldn’t allow me to talk to a supervisor regarding my request. Never staying here again.
6.0
Outdated and construction in the parking lot.
1.0
Room was clean and up to standards but some random guy next door was underage drinking and threatening his girlfriend and us. Causing all night disruption and belligerent actions toward anyone trying to calm him down. Tried calling his friend up to my room to shoot or jump me and my wife for just being there and witnessing his downwards spiral
4.0
None of the ice machines worked. The coffee in the room was never replaced. The phone in the room cord was torn. I was allowed music going till midnight every night.
3.0
My husband and I stayed at a local hotel for one night. We are attending a multi day conference. It is comforting to have a room available fir resting between sessions. The hotel met our expectations. The check-in was a little off. No welcoming vibe and no cookies! Double tree is known for its chocolate chip cookies. I guess this is another victim of the post pandemic.
2.0
Overall an OK hotel. Very clean, large facility with nice conference rooms at the center of star-patterned wings. Lunch buffet had excellent service & food (except weird tasting peach cobbler). No quick way to grab breakfast before a meeting-sit down restaurant available with a long line. Rooms are nice but have a strange smell. Beds are very hard. The parking lot is chopped up by construction fences - some cut off aisles so it’s hard to turn around. Once you find your wing, there is parking nearby. The wing names are posted at the end of the building so you have to drive past to confirm you’re in the right spot. The front desk is helpful, providing a facility map & conference session timing. The television was on with a personal welcome but cable didn’t work so I had men working on my TV for quite awhile to reset/reboot multiple times before finding a cable issue -not what you’re hoping for after a long day of travel. Netflix app available and easy to sign in. Highway noise is noticeable when TV is off.
3.0
Stay quiet! Acccess to meeting rooms was great for the rain never had to be outside. Stores and restaurants were convient in driving distance.
2.0
Enjoyed stay room was clean for price they should have included coffee and breakfast like other hotels
3.0
The Double Tree Sacramento was a lovely hotel. The room are spacious and very clean. The hotel is very near restaurants and a shopping mall.
3.0
Perfect stay for the new year
1.0
This is a huge hotel but there were literally only 3 guest cars in the parking lot on Christmas. There were homeless campers lining the street, and gunshots going off overnight. There was a truck parked outside my window next to my car and when I looked outside, they waved me away. And, there was a washcloth holding the back entrance from locking. I called the desk and asked if they had security because I felt unsafe. Not a good Christmas night experience.
1.0
They allowed us to have an early checked in which was the only great part of our stay. Entering our hotel room it did have a weird smell but looked okay at first glance. Once we were ready to go to bed we noticed stains on our sheets. There were stains that looked like makeup. Also the beds weren’t the most comfortable and the comforter made so much noise with any movement.
They also had a banquet going on the weekend we were there and their music was very loud. We could hear it until 1am. Walls were paper thin. Would not recommend. I would not plan a night here again
4.0
area around the property was not very well upkept.
no cookie upon arrival? that's one of the perks, right?
5.0
It was my first time in Sacramento and the stay was very enjoyable. They’ll be seeing me again.
1.0
Scattered room accomodations from building to building for families that was there for a wedding. TERRIBLE. Cannot connect with families during 2 days stay because accessabilty is impossible to none. We are very familiar with hotels (hundreds of them) but this is the WORST
4.0
Easy access to property location.
3.0
Poor service we need to buy drink water, it has coffee machine with out drinkable water, that’s the first time I see it in expensive hotel, after that everything okay
1.0
When I tried to check-in Expedia hadn’t sent over my proof of registration, the front desk clerk was very rude to me and my spouse, it took over an hour to get a room , once in the room it was dirty the ceiling had water damage and was brown and yellow and the air conditioner didn’t work, it was a horrible experience a complete nightmare
4.0
I enjoyed the stay the only bad thing I was disappointed that my Tub was clogged or something and the water didn’t want to go down.
2.0
The temperature in the hotel is to high.
4.0
Clean, but it would have been nice to know that the bar was closed
1.0
The room was clean for very noisy outside.
FAQs
How much does this hotel cost compared to others in Sacramento?
The average price for a rental in Sacramento is $134 per night. This rental is $12 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Sacramento. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Sacramento. Enjoy the water!
Is DoubleTree by Hilton Sacramento pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Sacramento?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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