DoubleTree by Hilton Hotel London Ontario
About this hotel
Located in London, this charming hotel for $99 per night is a great choice for your next break. Eco-certified hotel connected to the convention center in Downtown London with 24-hour business center This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request. DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of London
Reviews
4.1/5.0
Excellent(1,001 Reviews)
3.0
Was disappointed that the rooms weren’t cleaned and no restock of towels and coffee. There was no mention of that at checkin
4.0
The staff was extremely friendly and helpful, the room was dated but clean, the a/c was not working real well.......it would not maintain the temperature it was set to so you always had to keep setting it lower to make it turn on
3.0
Hotel is very dated, curtains don't close all the way, no water in room, and we didn't realize that we couldn't collect hotel points when booking through a 3rd party site (like hotels. Com). Had we known that, we would've chosen a different hotel, or hotel chain altogether. Disappointing that parking is extra too.
5.0
Room was bigger than expected! Front desk staff very kind and courteous, bed was comfortable and room was spacious.
1.0
our hotel was infested with children between 6 and 10 years old just running around absolutely wild, with no supervision, and just screaming their heads off. when i went down the desk to complain, we were moved to another room but our stay didn't improve. we had an extremely late start to our day on saturday with most of our plans being ruined after such an early morning and all of the trouble. the hotel manager offered to compensate our parking due to the trouble...wow a whole $20!!! we decided to just grab dinner at blake's inside the hotel that night and we were disturbed yet AGAIN by the screaming children who decided that right outside of the restaurant was a great place to play with their "mini sticks". why were their parents never confronted about the noise by the hotel staff ?? never in my life have i seen anything like that. my expectations staying in a hotel are that people acting like that would be threatened to be kicked out if it continued. the noise continued the ENTIRE weekend. my husbands little "birthday getaway" was entirely ruined. i will never stay at another hilton due to the staff being so unhelpful and furthermore, i will never book through hotels.com again since i was told i could not be issued a refund due to my "third party booking". i hope this will be able to be rectified.
4.0
Parking was impossible due to event at hotel. Drove around forever unable to park. Finally used public parking elsewhere. Common areas are dirty and dusty. 2 out of 4 Elevators are out of order, resulting in long waits and crowded elevators. Paid for queen beds but got double. Staff claimed that the beds were queen when they clearly were not. Requested extra blankets 3 times and they never arrived. Windows in room are filthy. Floors are too. Worst stay ever.
6.0
I liked the location of the hotel and the windows in the pool area. The lobby was quite nice. The rest of the hotel was very outdated, the room was missing items that hadn’t been restocked, and it wasn’t overly the cleanest.
6.0
Beds were really uncomfortable and only 2 pillows were provided for each bed and they were also uncomfortable. Staff was nice and we got a free cookie when we checked in. Only paid parking and it isn’t convenient.
6.0
This part of town quite seedy. And very loud with sirens through the night.
4.0
There are a lot of hidden fees!! $239 was what I was quoted and cc charge is $425.41 that is quite the incidental charges!! Still pending hopefully only extra $25!for parking!! Very noisy and room smelt bad we went and bought freshener spray!! All in all will not go back nothing around could not get out of parking garage no signs luckily a guy let us out!! Card did not work very frustrating
3.0
Very friendly staff that go above and beyond to ensure that you enjoy your stay!
4.0
Very good property
6.0
Beware parking is 24 dollars a night. Make sure to park on the opposite side for cheaper . Overall ok hotel
10.0
Everything was great 👍
10.0
Great hotel near nightlife
8.0
Enjoyed the pool and the room . But the elevators were not working or only one would work. This was very hard to get up and down. Had to use the stairs several times.
6.0
Quiet hotel
10.0
Conveniently close to entertainment & restaurants. Room was nice & cozy.
6.0
I was expecting more from what was listed as 4 star, but this is London and not Toronto, so maybe this is a comparative measure being in London. Room wasn't in the best shape. Flaking ceiling in the bathroom. Coffee maker only filled the cup halfway somehow. The in room safe was showing an error message and didn't work. "see" it said which I assume stands for "service." I'll try the other 4 star in London the next time I stay there.
10.0
Super easy check in and check out. Staff was nice and beds were comfy!
10.0
Safe, comfortable, parking on site.
8.0
The check in very easy, the staff on the serving desk where polite, friendly and very helpful. The best costumer service ever.
10.0
Front desk was friendly
3.0
This hotel was great. We were only there for one night but it worked.
10.0
Great price but the hotel is a bit tired. Beds are awesome. Staff is very welcoming. Didn't know that there is a bistro in the hotel so that was a nice surprice along with a small cafe. Definitely would stay here again
4.0
Clogged drains, broken outlets, no fan/vent in the bathroom, thin walls, outdated room. At my last stay i received complimentary parking, but now they charge per day. Room was prepared well and the staff were nice when checking in.
1.0
The hotel is dirty! It should be high quality but the whole place needs a renovation and a good clean!
I woke up the a bug in my bed which completely freaked me out.. I got right out of bed and the hell out of there
5.0
Very short stay, limited time for review of area
Room was clean, comfortable and well provided
5.0
My shower doesn’t drain properly and the shower head hurt my body and wouldn’t change settings
1.0
Horrible experience. Room was dirty, construction in the hotel was loud, bath room tub was squeaky as if i was going to fall through, elevator got stuck on the 8th floor, was supposed to gte complimentary breakfest but was charged $20/pp, staff was friendly except for hotel manager. The hotel manager couldnt of cared less of any of these issues, still waiting for a call back.
5.0
Easy to navigate the area.
5.0
The room was very clean, and the warm cookie upon check in was an awesome touch!
The door to our room was sticky, we had to really push to get in and the hall doors were stuck somewhat open and it was a struggle to get through (17th floor). That could be a fire hazard in case of emergency. Other than that, comfortable beds and pillows. I’d go back!
4.0
Nice hotel and great service
5.0
Large covered entrance driveway to unpack vehicle and parking right beside building. Nice inside entrance to wait for ride. Rooms are large and very clean. Staff very friendly.
5.0
Good rooms, design, location.
2.0
Staff were great and friendly, however, the hotel is not. Rooms are quite hit or miss. Some rooms smell like cigarettes. As mentioned the staff was able to accommodate as best as possible
1.0
toilet did not work properly, broken bathroom fixtures, noone answering phones, no in room dining, no food or drink after 10:30 am until 5 pm.
BRUTAL hotel. Feel ripped off.
5.0
Close proximity to Centennial hall and restaurant in hotel
5.0
Free parking. You can use your room key to get out of the parking lot.
4.0
Poop and hot tub clean and spacious. Not busy.
Staff helpful.
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is $93 per night. This rental is $6 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel London Ontario. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel London Ontario. Enjoy the water!
Is DoubleTree by Hilton Hotel London Ontario pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel London Ontario?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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