DoubleTree by Hilton Collinsville - St. Louis
About this hotel
Nestled in Pontoon Beach, this lovely hotel for $140 per night is a fantastic choice for your next trip. Upscale hotel, walk to Gateway Conference Center This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Pontoon Beach, IL
Reviews
4.1/5.0
Excellent(1,000 Reviews)
6.0
stayed in room 116 which while clean there is a badly cracked toilet; that does not leak but is unseamly...
8.0
Nice place
3.0
Room was clean and comfortable. No complaints here.
2.0
Our room was a bit dated and worn. I was disappointed that they didn’t offer any type of free breakfast. A continental breakfast was $12 and a regular breakfast was $16. We chose to go out for breakfast.
10.0
This is a beautiful property. We enjoyed our stay, the staff were wonderful.
10.0
I appreciated the welcoming staff.
I do not appreciate an extra fee in case one has to change the reservation or possibly even cancel.
8.0
Great space
5.0
The hotel was close enough to everything 😎😎😎
5.0
Wow! The staff is par excellence! Very friendly and accommodating! The furniture and tubs in rooms are very old, but clean. The mattress was new and super comfy! Fabulous stay! We’ll go back next year.
2.0
It was okay. I had to switch rooms because my room had vomit on the wall by the bed! It was gross! My room phone was not working because it was not charged up.
3.0
eThe room was okay little outdated and there were not enough electrical outlets the way they had everything plugged in, we knew one spark and the place was going to go up in flames. Also my husband left a pair of tennis shoes ( not the hotel fault) called the hotel and they transferred me to the housekeeping dept. left msg and ad of yet have not heard back from anyone!!
5.0
Great Hotel! Will stay again! Great for my family stay.
2.0
The bathroom smelled mildewy and dank
In the morning after feeling congested found damp mold in and under the refrigerator
The vynl covered head boards were shedding their surface and I awoke with flakes of vinyl sheeting on my pillows and bedding
The power plugs and outlets at the desk area were damaged and not working/connected.
Pillows were great.
Everything else was a complete disappointment
1.0
Hallways and elevator are literally set to 80 degrees. Pool was closed due to maintenance. The lamp in between the beds was broken with exposed wires hanging out. The mini fridge appeared as if someone had thrown it off of a truck on the interstate and then placed into the room.
5.0
Staff was friendly and very accommodating. Room was clean and ready on time.
2.0
Average hotel, outdated but not bad for the area it is in. Could use some upkeep and basic attention to maintenance
1.0
The shower/bath tub surround was gross. The faux leather on the headboard had been partially peeled off. The front lobby and the staff were great. Rooms need to be cleaned better.
3.0
I looked at the highway access and my pass thru agenda thinking that it would be a good fit.
A conference center first floor room was noisy, elevator and doors were loud.
I didn’t have a great nights sleep.
I won’t pick this location again as a overnight place.
2.0
The hotel was old and nasty, I will never go there again.
4.0
Easy parking and access to the building.
5.0
Great hotel! Nice rooms and great on property restaurant.
1.0
Beds were terribly uncomfortable, lamp shades were all torn head boards were worn
For the price I accepted much better cleanliness
5.0
Very very very clean and nice staff.
1.0
I was compelled to have a copy of my driver license to give to the Hotel at check in, some sort of city ordnance, I ask to have the copy destroyed when I checked out. I was told no, that the copy must be kept on file. If I would have known that prior to check in, I would have never stayed there. They have no clue who will have access to my information, it could be compromised
1.0
Hvac in the room didn’t work at all, they wouldn’t comp me anything on the room. 250 dollars for a miserable hot and stuffy hotel room is ridiculous.
1.0
They need to update the entire place, very outdated, urine smell throughout the entire hotel urine very disappointed! Breakfast was not good milk was spoiled ew.
1.0
I fell out of a chair that was missing bolts. The whole hotel was very unclean. The staff were nice but definitely not a acceptable place. I have pictures of it all
1.0
This was a terrible place to stay. Way over-priced, the sink didn't drain, the shower didn't turn on, the toilet and mini fridge were covered in scratches. The carpet felt very dirty, I didn't want to take my shoes off. And the sheets made me feel extremely itchy. We left at 4am because we couldn't stand it and the manager said that they could credit us $20 for the shower and that was it.
3.0
Wonderful stay. Friendly and helpful staff. Nice big and clean room. Would definitely stay again.
1.0
The restaurant was outstanding. Both nights of my stay the AC quit working, room was over 83 degrees each night at 2:30 a.m. Hallway smelled like marijuana for the entire stay. Sink did not drain but was fixed on the second day. Garbage from room next door and room service dishes were never picked up, disgusting.
2.0
Doors were all unlocked, beats the purpose of having a key card. Hall way from the pool smelled like weed.
1.0
Walking into the hotel everything looks updated and the staff were very nice. Seems like the air conditioner wasn’t working in the hotel cause the hallway to the elevator and to the room was very hot.
(It was 108° outside today).
Got to the room and it always seems like my luck the door keys never work. The lady reprogrammed them at the desk and apologized A few times. Get back to the room and finally inside and the room is nice but needs updated very badly. Bathrooms are very tiny and the head boards the material is peeling off of them. Beds are ok nothing fancy and the pillows are flat and not much fluffiness to them. I doubt I would ever stay at a double tree again after this experience
5.0
Clean enough that you don’t want run at first sight. I did see trash outside and in the hallways that could just be a result of people not caring and just throwing their trash down. The staff does rehab to keep up the property. I have no major complaints.
2.0
Multiple outlets did not work
Shower could not be turned on. Multiple attemps made.
Bed on right side very squeaky, noisy.
Not pleased at all
2.0
Busy hotel with lots of baseball families and dance teams. We were there for a bowling tournament, it wasn't far from the hotel. We had drinks at the bar, great service. We enjoyed our stay.
4.0
Nothing
4.0
The property is showing some wear and tear, but it’s kept clean and tidy.
4.0
The property is showing some wear and tear, but it’s kept clean and tidy.
2.5
The DoubleTree is one of the best hotel in the Collinsville area. The others in the area are just so - so.
2.0
The facilities needs work. Head board was torn on both beds covered up by pillows and the sink wouldnt drain.
FAQs
How much does this hotel cost compared to others in Pontoon Beach?
The average price for a rental in Pontoon Beach is $85 per night. This rental is $55 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Collinsville - St. Louis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Collinsville - St. Louis. Enjoy the water!
Is DoubleTree by Hilton Collinsville - St. Louis pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Collinsville - St. Louis?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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