Springhill Suites by Marriott Mystic Waterford
About this hotel
Nestled in New London, this lovely hotel for $125 per night is a fantastic choice for your next trip. Hotel in New London with free breakfast and 24-hour fitness center An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of New London, CT
Reviews
4.2/5.0
Excellent(754 Reviews)
3.0
The rooms were nice and the bed was comfy. I would stay there again.
2.0
The clearness needs to improve.
2.0
I deserve a free room it smelt horrible in my room and the people next to me were really disrespectful and I felt like everything was broken
8.0
My husband and I stayed here for NYE weekend. Great location for the area, staff was very pleasant and welcoming, greeted us at all times. We had a second floor room, hotel is average in my opinion, the furniture in the rooms & breakfast area are dated and the bathroom definitely needs an upgrade, but overall clean!
Breakfast was ok as well.
1.0
My room was not to clean, someone opened my door and woke me up early in the morning after I had just checked in after 6am after a 12 hour drive. The front desk told a stranger what room I was in I checked out early
10.0
Loved the hot cocoa and warm cookies as we checked in. Manager on duty, Matt, was very pleasant and efficient.
Liked the set up of the suite, with microwave and fridge. Sofa for viewing tv was very convenient. Bed was super comfy. Breakfast was excellent!!!!!!!!! Will come back!!!!
8.0
I like it
8.0
Rooms need to be updated. It was quiet and beds were comfortable. Good breakfast.
2.0
The room was clean and had all the amenities. The only negative item was the shower curtain rod that was not properly hung because it had been broken. You were able to shower and the shower curtain was in place.
10.0
Very nice, quiet and clean.
2.0
For the most part pretty good. Everyone nice, and breakfast was good. The only thing I would change is since we were there for a week, I wish we could've had a room on the back side with a view, our view was the back of the overhang. Maybe think about that when your assigning rooms. If we get to come back I would stay again.
3.0
Room’s HVAC equipment not working properly and auxiliary unit in room and gerry rigged to vent out a window that was blocked off with cardboard. This is unacceptable for a room costing over $300 a night. I did speak to the front desk and my room rate was discounted. In general the property was worn and dated. Room notices and information on xerox paper.
5.0
Brannon at the front desk was absolutely amazing and kind!!!
5.0
Convenient to Conn College
3.0
Clean, quiet and cool room, comfortable beds, great breakfast choices. Would definitely stay here again if traveling in this area.
2.0
The people at the front desk are absolutely lovely and kind. There is a good breakfast bar with a lot of options. That said, the hotel was very expensive for the quality. It is relatively clean, but hasn’t been updated in decades. Peeling wallpaper, water damage, old HVAC units, the gym stinks of mildew and mold. The suites are clean, but tired and saggy. Everything smells a little bit wet. I would expect the property to be more in the low $100/night range, not over $200/night.
2.0
My rooms had spiders
2.0
Good stay the obly complaint was that the breakfast ended earlier than most places I have stayed
5.0
The staff was courteous and helpful
4.0
Overall
3.0
Really friendly staff. Everyone was courteous and welcoming.
2.0
Excellent service; good location. Property is run down and not so clean. Needs a facelift but again, service was really outstanding. Breakfast was excellent.
5.0
Nice for families!
5.0
Initially we weren’t happy with size of beds & room setup & they immediately moved us to a larger area to accommodate our family.
1.0
The hotel room was just old. The bathroom was old. The curtains had some pricks/holes that just made it feel old and not really nice. It’s also next to a storage unit. The woman who checked us in was lovely. The hotel really needs a refresh.
3.0
Great hotel. Room was spacious. Hotel is super close to Connecticut College.
5.0
easy check-in, room was neat and clean with a lot of amenities. My only complaint was that the refrigerator did not seem to be very cold; while we really didn't use it, the one thing I did put in there was barely chilled when I removed it.
2.0
This Marriott was a bit dated in comparison to other newer or refurbished ones that I’ve been to in terms of the fit and finish in the room we stayed. However the free breakfast offerings were the most expansive and delicious of any place I’ve stayed in a long time. It even appealed to my very finicky son who doesn’t normally eat breakfast. If he ends up going to college in the area this will definitely be our go to hotel.
3.0
Bathroom sink drain slowly drained, bathroom was dingy and old
5.0
Great check in and breakfast
2.0
I paid almost $200 for one night in your facility. I was very surprised at the quality of the room. It really was not that good. The beds were uncomfortable the smoking section was filthy. Carpets appear to be dirty bathtub is stained and outdated. I will not be coming back.
5.0
Very pretty, large rooms at affordable prices. Lot of restaurants and shopping close by. Surrounding area rather empty.
5.0
It was comfortable and clean.
4.0
Easy check in. Rooms ready on time.
5.0
Very Friendly and helpful staff. Clean and spacious rooms. Conveniently located off of the highway. Close to downtown Mystic.
5.0
It was a first time staying there. We enjoyed the stay overall. Staff was very professional. We had a good breakfast there.We liked the surroundings, & access to all shopping needs. The only drawback was the lay out design of the room, there was no actual closet with door. Only a little open area to hang clothes. Bathroom had no sink inside to wash hands. It was outside the bathroom. So you have to touch door handle before you can wash your hands. Designer did not take hygiene, into consideration as a “must” after using the toilet!..and a closet with a door, as well. To avoid all of a person’s belongings/bags being exposed. All in all, it was a good stay.
4.0
I loved the staff, they were all very friendly and helpful. You could walk to get something to eat or to get groceries. Attractions were within a 20 minute drive and easily accessed. The only thing I didn't care for was the bed it was VERY firm, much too firm for me.
3.0
The rooms were very spacious and clean. The staff was very accommodating and helpful with check in and breakfast place recommendation. I would definitely stay there again.
2.0
Pool has been out of service for 27 months. You could build 2 or 3 hotels in that same time frame.....
5.0
I proposed to my fiance at this hotel, the staff went above and beyond to ensure this day was special. I truly appreciate John and his team!
FAQs
How much does this hotel cost compared to others in New London?
The average price for a rental in New London is $233 per night. This rental is $108 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Springhill Suites by Marriott Mystic Waterford. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Springhill Suites by Marriott Mystic Waterford. Enjoy the water!
Is Springhill Suites by Marriott Mystic Waterford pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Springhill Suites by Marriott Mystic Waterford?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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