SpringHill Suites by Marriott Waterford / Mystic
About this hotel
Located in New London, this charming hotel for $67 per night is a great option for your next vacation. This Waterford hotel is off Interstate 95 and is adjacent to the New London Mall Shopping Center. The hotel features an indoor pool and a flat-screen TV in every room.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of New London, CT
Reviews
3.8/5.0
Good(127 Reviews)
100% verified reviews
10.0
The location was next to shopping plaza which is great to grab extras especially since the room was perfect with a nice little baby kitchen. Bedding was soft & comfortable. The breakfast was fresh, delicious with good option choices. I would stay there again. 23 mins from the casino. Staff was friendly. The price was perfect for everything mentioned.
10.0
It was very close to the casino and stores. The breakfast was excellent they even had cookies in the launch for every one very nice of that.
The only thing I didnt like is that the room smell a little like old cigarettes smoke. I dont smoke and I can tell but I did brought air spray so it work out ok. But the room was very clean no complain there.
7.0
Friendly staffs
Old furnitures, weird room structure
8.0
Brandon the gentleman who greeted us
It was just ok
7.0
The only thing we did not like about the property where the beds were very uncomfortable and the pillows or uncomfortable but otherwise the room was very very nice
5.0
The staff was very nice and helpful. Location was right off the highway and made it easy to get to and from Mohegan.
The hotel looked like it needed a makeover. Our room was large but the rug looked old and dirty. The room had a little bit of a funky smell to it and the AC definitely needed to be cleaned/serviced. We were only staying for one night but i would definitely try another hotel next time i go to Mohegan. I did not think this hotel was worth $320 for one night. I expected more from a Marriott especially at that price.
5.0
Location and size of room. Was good for what we wanted.
 we understand that the hotel was very crowded and filled. However, they didn't seem to be enough people working.  garbage cans in the breakfast buffet area were overflowing and falling onto the floor. People could not fit anymore in so it started piling up on top of the garbage cans and on the floor. People didn't clean often enough. under one of the tables, a bundle of wires taped together had fallen from underneath the table, and all those wires, TV, lamps etc were hanging, with some wires wrapped around the chairs legs. I actually reported it to the desk He was concerned,said thank you and wrote a note. All the while we were there nobody came to fix it, but others came to sit at the table and moved the chair all around the wire bundle. We stayed 2 nights but nobody came in to clean after the first night. (Since Covid I know some things changed so maybe that's policy now). Showerhead in our room could not be raised higher than a 4 foot level. Made it very inconvenient to get under the shower.  water pressure in the bathroom sink was extremely low.
9.0
Everything
Nothing
9.0
The staff was exceptional. Good breakfast - lotsa choices. Very comfortable.
All was good. A bit pricey, but it was, after all, a holiday weekend.
10.0
close to all areas we needed to go
back of building by pool outdoor couch not clean
1.0
Lousy. Oatmeal was like mush. Coffee was average.
The main thing for a lodging is the bed--we stay to sleep. The mattress was uncomfortable. Neither of us slept well at all. We woke up achy. Coffee maker in the room had no filters. The room was otherwise nice. Get decent mattesses and your reviews will skyrocket.
10.0
I absolutely loved how clean everything was. Matt welcomed me and also helped with the Bonvoy app. Adrienne put out the best hotel breakfast ever! The room was super clean. Gorgeous. Loved the view from my room! Sweet pond behind building.
Not applicable. My experience was fabulous all the way!
10.0
Staff was efficient, friendly and helpful!
Breakfast was great!
10.0
Beautiful room and view.
Your coffee, it was like having a light tea.
4.0
The bed was very comfortable, And the continental breakfast was a nice bonus.
Was very disappointed about the pool not being operational. One of the reasons I made my reservations there was for the pool. Unfortunately after I made my reservation an hour later I received the email saying the pool was Not open at the time. I understand things happen but it would have been nice to know ahead of time that the pool was unavailable before I made my reservations.
8.0
The size of the rooms was amazing. The continental breakfast was the best I've ever had at a hotel.
I didn't like that the pool was closed
5.0
1.There was no closet or clothes hanging options in the room… in fact the space where it should be looked damaged.
2. There appeared to be some kind of sensor at the door.
3. Our keys were de activated before we checked out.
Room conditions.
10.0
Excellent staff
2.0
the only good thing was that staff was very friendly & helpful
it was run down - dirty & in the hallway outside my room had water damage - wall rippling & probably mold.
10.0
Room was clean, beds comfortable.
All Good
4.0
Clean enough
Bathroom smells very moldy and the room smells damp
5.0
The location of the hotel was convenient. I went to visit my son who is stationed at the Naval Base in Groton.
I reserved a suite that had 2 tv's shown in the picture, which was the reason why I reserved the room. But when I got to the room, there was only a small tv in the room which was supposed to be shared by the room and the suite. The tub in the bathroom was also questionable. It wouldn't drain properly which didn't allow you to take a decent shower.
FAQs
How much does this hotel cost compared to others in New London?
The average price for a rental in New London is $232 per night. This rental is $165 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott Waterford / Mystic. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SpringHill Suites by Marriott Waterford / Mystic pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott Waterford / Mystic?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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