Hilton Garden Inn Mystic\/Groton
About this hotel
Located in New London, this charming hotel for $114 per night is a fantastic choice for your next vacation. Comfortable hotel with fitness center and 24-hour business center This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hilton Garden Inn Mystic/Groton offers 128 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of New London, CT
Reviews
4.3/5.0
Excellent(1,033 Reviews)
1.0
I checked in at 2 am and was not told the hot water was out. I found out through other customer the hot water had been out the night before and still had not been fixed I stayed until about 1pm hoping they would get it fixed and still the issue was not fixed so o checked out and moved hotels.
5.0
All staff were polite and helpful. Room was super clean. Great stay. Easy access to groton navy base.
1.0
Always good until we woke up and had no hot water. The entire hotel was out of hot water and no heat in the lobby. The best they could do is offer us a 25% discount
1.0
No hot water! They said we need to report to hotels.com but would greatly discount the room. Please help
4.0
Our stay was mostly very good. The people working there were very friendly. The room was clean. Our 2 complaints are the shower should be a walk in, not a tub with a shower. Also the bed was a spring bed and very uncomfortable.
4.0
Check in was easy. Lots of families with young children so hallways were loud. Room was very clean, bed was uncomfortable and even extra pillows did not help. Was a good place to stay just not the best.
4.0
We were in room 400 and the bathroom fan and hairdryer were sooooo loud. The room was comfortable. The ice machine is not working on the 4th floor so you have to go to the first floor . The coffee in the lobby was cold. These are nit picking things. The hotel is next to a nice Walmart. Lots of shopping in the area and restaurants.
2.0
The mattress’s in the room need an update very soft uncomfortable
10.0
Very clean
3.0
Great location close to the casinos -- super clean and comfortable with a friendly front desk staff.
2.0
Extremely unhappy pool was closed which was we we went there and also the lock and my door was broke
10.0
Convenient to Rt 95
10.0
The bedding is dated, everything was fine
2.0
This place needs some serious upgrades including the treadmills
3.0
The room was clean, quiet and comfortable. No surprises. Breakfast was good but not exceptional.
10.0
Easy to find and everyone so nice and accommodating! Beautiful hotel
3.0
I used to always come to hiltons and was very happy with the free breakfast option, I was so excited to get out of bed then come down to eat breakfast, but then I found out by surprise I had to pay after. Going forward I am going to stay at other hotels that offer free breakfast
3.0
We had the best stay / beds are very comfortable and the hotel was immaculate, and the staff was amazing
5.0
It is convenient to the places that I wanted to visit. The place was clean, staff was great, plenty of parking.
5.0
It was a nice hotel. Clean. Great staff.
2.0
Room was outdated and dirty. Bedding and rugs had stains all over them. Room service was terrible.
5.0
This hotel has all the Hilton amenities and is close to both Mystic and Mohegan Sun which is what we wanted. Very comfortable stay
4.0
Met our needs
2.0
The hotel was very nice as for looks but there was no ice in the hotel not even the restaurant. When we had breakfast at the restaurant the was no hot water or coffee. The coffee was brought in from a sister hotel..Hope they get their act together
4.0
Breakfast buffet, very nice but if all you want is a plain bagel—-$8.00, I went somewhere else. Not everyone wants a big breakfast.
4.0
clean
3.0
We stayed here the weekend we got married it was amazing nice rooms so much room will definitely stay here again
5.0
Overall great. The restaurant was closed on the holiday. No notice prior to arrival.
4.0
Didn't like that there wasn't any place to eat for lunch or dinner
4.0
I held my reservation with my card but wanted to use another form of payment,my initial card was charged. It was fixed immediately and got an apology for not checking to see if my other form of payment was correct.
1.0
I was asked for my credit card at Check in. Later in the day I received a notification from my credit card that I was charged $382 for hotel. I had pre-paid this stay. The lady at front desk could reverse charges because she said she was a trainee. Ask me to what till 11:00 pm. for an experienced personnel. I returned to the front desk at 11:20 pm and was informed the employee hadn’t shown up yet for work. The employee was apologetic and told me to return in the morning. Very bad customer service and representation of this Hotel.
2.0
Just wish kitchen was open later with more variety. Chicken fingers tasted like old frying oil.
Very comfy beds! Staff was friendly and helpful!
4.0
The only thing that I didnt like is they changed my room without giving early notice.
8.0
Very clean and safe which is iimportant to me. Pricing was reasonable. Decent staff. Convenient dining option. The pool was ok but no wow factor. The hotel overall could stand to be updated.
2.0
Asked for next day housekeeping and there was none. Came back to dirty room with no fresh towels or bed made and waste baskets full. Bathroom drain plug broken.
2.0
The stay was comfortable. The front desk staff was friendly.
3.0
It was right at the interstate which we liked.
5.0
Quiet, Clean, spacious and friendly staff.
Not much to do on site but good spot to rest and explore nearby activities.
1.0
The in-room refrigerator was broken. The staff was amazing and had it removed and replaced within 10 minutes of my call. The bed however was awful. Our feet were higher than our heads and my husband and I both felt like we were being stabbed all night. We could barely move by the next morning. For that much money, I expect a decent night’s sleep, or at least SOME sleep. I will NOT be returning.
2.0
Staff were not friendly. Had to go outside to ask for assistance getting into thebpool because the door lock was broken and the front staff were smoking and talking outside.
FAQs
How much does this hotel cost compared to others in New London?
The average price for a rental in New London is $233 per night. This rental is $119 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Mystic\/Groton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Mystic\/Groton. Enjoy the water!
Is Hilton Garden Inn Mystic\/Groton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Mystic\/Groton?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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