The Portman Ritz-Carlton, Shanghai
About this hotel
Situated in Shanghai, this lovely hotel for $145 per night is a fantastic choice for your next vacation. Luxury hotel connected to the convention center in Jing'an with fitness center This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, safes, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Laundry
Hot Tub / Spa
Gym / Fitness Center
Map of Shanghai
Reviews
4.4/5.0
Excellent(543 Reviews)
6.0
I stayed in this Ritz many times since 2017. The property is a little bit old right now. It feels like there hasn't been any renovation since 2017. They need to spend more in CAPEX to maintain the building.
The service is as good as before. Lounge food and coffee are average.
10.0
Good location
10.0
It was great. The staff were kind and helpful, the area is convenient (next to multiple shopping malls and subway stations) and the rooms were very modern and clean.
10.0
Really like this hotel
10.0
Wonderful hotel in the major shopping areas of Shanghai
5.0
The Ritz are consistently great hotels. The suite we had was extremely clean and comfortable. The hotel is basically spotless inside and out. The bar lounge is elegant and well staffed. Breakfast and lunch buffets are out of this world in terms of variety service and cleanliness. We enjoyed the service and food daily with no regrets. Our advice might be to download a taxi app to help get a cab to return at night because they all work that way now. Great hotel. Classy staff and management. Everyone knows their part and performs to perfection. Stay here.
5.0
an excellent stay.
5.0
Best location, reasonably priced, I will stay again.
4.0
nice place
5.0
Excellent location and service.
5.0
Good
3.0
The hotel is excellent: comfortable room, careful personnel, fast elevator, well located (600m from metro stop Jin'an Temple; in the middle of the stopping area; nice bars and restaurants nearby).
Highlight: the indoor and outdoor pool (almost unique feature in Shanghai).
3.0
I stayed in skyline room for one night, staff are friendly, AC in the room has poor quality, not in a fine condition or
4.0
Well located and convenient. Trusted brand-name. However, as the hotel is old, many facilities are not up-to-date (lack of power sockets in the room and bathroom, ...)
3.0
Property condition is really old!
5.0
Great service! I really enjoyed my business trip there. The staff are very nice. The doorman named Mike was extremely helpful. He ordered a cab for me using his own points to put me to the front of the queue because I was running late for my flight. I was really grateful.it was a very enjoyable stay and I highly recommend it.
3.0
My wife and i stay every several months, and we love to return to the Jing An area. Breakfast is a great finish!
3.0
An European Boutique Hotel that has its charm in Shanghai
3.0
very good
3.0
This hotel was a few minutes walk from my work. Great location with many restaurants near by. Practical location for exploration of the city.
4.0
location is convinent
4.0
Great location for shopping and for attending a conference. But it is a tired hotel, and very Marriott.
4.0
The hotel is nice with many supporting facilities around like supermarket and restaurants.
5.0
great location with good service
2.5
Absolutely amazing! Angel on the club level went over and beyond to help us out. She is absolutely fabulous!!
3.0
This hotel is excellent. I will give it 10/10. The staff made a lot of effort to ensure you feel at home. They will always check on you to ensure everything is ok. A lot of them can communicate in English which makes it easier for foreigners who cannot communicate in Mandarin. There is an excellent gym and the breakfast has a lot of choices with great taste.
Locations is great with many amenities nearby. There is a supermarket and plenty of restaurants to choose from just outside the hotel.
2.5
This hotel is excellent. I will give it 10/10. The staff made a lot of effort to ensure you feel at home. They will always check on you to ensure everything is ok. A lot of them can communicate in English which makes it easier for foreigners who cannot communicate in Mandarin. There is an excellent gym and the breakfast has a lot of choices with great taste.Locations is great with many amenities nearby. There is a supermarket and plenty of restaurants to choose from just outside the hotel.
2.5
I had a lovely experience there. I stayed on the club floor where the club service was great. The location was fabulous. The decor of the rooms are a little dated but in perfect condition and very comfortable. By china standards the hotel is a tad old but they have maintained it beautifully. Given the location and service I highly recommend it
3.0
I had a lovely experience there. I stayed on the club floor where the club service was great. The location was fabulous. The decor of the rooms are a little dated but in perfect condition and very comfortable. By china standards the hotel is a tad old but they have maintained it beautifully. Given the location and service I highly recommend it
2.0
Not very ritz Carlton. Except the lobby with that particular smell. The check in time is very long. But staff is patient and polite. I think not easy to work in here. Room is okay. And a bit old only. Breakfast is nice and good indeed. In general, not the best
2.0
Nice location, staffs are friendly
1.5
Very basic hotel
1.5
Very basic hotel
1.0
We’ve been there as a couple and we wanted to spend a Magic night in Shanghai, but the experience was way below pair expectations. It doesn’t seem to be at Ritz, service and people are very cold and not supportive. The hotel is comparable to any standard hotel 4 stars that you can find in Shanghai.
4.0
The hotel was centrally located and convenient for taking public transportation or walking.
The hotel should be more updated or remodeled. The hotel room we had was somewhat small.
4.0
The hotel was centrally located and convenient for taking public transportation or walking.The hotel should be more updated or remodeled. The hotel room we had was somewhat small.
5.0
great stay
5.0
Located in the heart of Shanghai’s Nanjing Road shopping district, the Portman Ritz Carlton delivers luxury at a great value. Located in a complex of apartments, stores of all kinds and next to a Starbucks, everything one needs is within a block. The staff offered superlative service and the room was exquisite. Highly recommend!
2.0
Very disappointed this time. The room is not clean and very stinky, like old musty room.
5.0
The hotel was outstanding as well as the staff and the area
FAQs
How much does this hotel cost compared to others in Shanghai?
The average price for a rental in Shanghai is $57 per night. This rental is $88 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Portman Ritz-Carlton, Shanghai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Portman Ritz-Carlton, Shanghai. Enjoy the water!
Is The Portman Ritz-Carlton, Shanghai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Portman Ritz-Carlton, Shanghai?
We found 5 amenities for this rental. This includes pool, air conditioner, laundry, hot tub / spa, and gym / fitness center.
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