Springhill Suites By Marriott Memphis Downtown
About this hotel
Located in Mud Island, this charming hotel for $136 per night is a great option for your next break. Comfortable hotel, walk to Peabody Ducks This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite. Springhill Suites By Marriott Memphis Downtown offers 147 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
Family friendly
Map of Mud Island, TN
Reviews
4.2/5.0
Excellent(1,006 Reviews)
1.0
We had a Nintendo Switch stolen from our room. It was left on a desk and went missing the day before we checked out. The property claims they are not responsible. I would not stay here with valuables.
4.0
I was very happy with our stay. The hotel is clean, convenient, and comfortable. I chose this hotel for its location relative to our plans. There is a trolly stop just outside of the door to the hotel which makes getting around convenient. There is only valet parking available, which is expected when staying downtown. The valet service was friendly, helpful, and polite. The check in was easy and simple even with the hotel being full. The room was very spacious, comfortable, and clean. The breakfast had a good selection, friendly staff, and tasted good. I would have given 4.5 star rating if that were an option. I would stay here again if visiting Memphis because I believe this hotel is a great value compared to other hotels in the area. I would also recommend this hotel to friends and family.
5.0
Amazing stay, amazing time!! I would stay again.
4.0
The hotel was very nice, I had to move rooms due to flooding but that wasn't a problem. Staff were very friendly & helpful. Hotel was a good location, I'm a solo traveller & had no problems. I stayed to the main street at night.
I do have to say there were hairs in the bathroom, dirty mark on one of the net curtains in my first room, safes didn't work in either room & one wasn't even bolted down so I didn't use it, other than that it was a nice hotel.
5.0
Old and dated, but clean and excellent service.
2.0
Showed up at 4pm (check in time). Was told room was not ready. When asked how long the wait would be, no range of time was provided. I asked for a courtesy call when ready. After an hour of waiting I had to use hotels.com chat and be connected to an agent who could not get hold of the hotel. After another hour, the agent finally reached the hotel and the room was ready. Never got a courtesy call. So check in was not as convenient as advertised.
5.0
We were in town for the NCAA tournament, and the hospitality and cleanliness was off the charts! Had a great stay!
2.0
The room itself was a little small but ok. The fitness room had busted equipment and the small outdoor pool was not heated. The hot tub was cool as well and we saw rats in the pool area. Would not stay here again.
4.0
Hot tub was under construction so that was disappointing. Parking was valet mandatory but they were very quick and friendly. Seating for breakfast was small compared to the amount of guest so people had to stand and wait for tables to come available. Two elevators were slow especially when we stayed in 6th floor.
3.0
Very nice employees, very clean, decent price and close to everything we needed.
2.0
Our room was spacious, clean and comfortable. The free breakfast was very good and since it was so cold out the fresh coffee in the lobby was always a plus.
1.0
Very rude people when we checked into the hotel. Valet parking is a complete joke. Just so everyone knows. They park your car in the same parking lot that you could have parked it in. I actually parked my own car 4 times because there wasn’t anyone there to take my keys. The attendants all smelled of weed and my car was NEVER ready when I requested it. We were in Memphis during the snowstorm so please tell me why you would bring my car to the door where I was waiting and lock it to go get in another vehicle to stay warm without giving me the keys??? Had to ask 3 different times for them to actually clean our room and give us fresh towels. Other than the rude staff, horrible room service attendants and the druggie valet attendants the hotel was definitely close enough to walk to a few restaurants. Definitely recommend The Flying Saucer Restaurant.
8.0
Noisy at night, but part of being in the city.
3.0
The place was clean. Staff very friendly. The hotel is just awesome. I really enjoy staying there. Even the breakfast was awesome.
3.0
It was a nice location, the facility was very nice, the breakfast was good. The front desk and vale staff were very nice. The breakfast staff were a little too focused on checking and refilling the food, and were a little rude. The staff would budge in front of guests in the process of getting food without waiting for the guests to finish or say excuse me. They were mean or disrespectful, but they just didn't see to exude customer service.
2.0
Overall a great stay but hotel in some disrepair. Staff was very friendly and helpful. Pool was cold but we enjoyed the hot tub and fitness room. Location was great for exploring the city.
8.0
The hotel is clean, rooms are nice, decent free breakfast. Even with paying for valet parking, it is a good value.
10.0
I chose this property for a short stay before a flight from Memphis airport. The parking situation was poor as the valet was asleep when i requested my car for th early checkout of 5am. I notified the valet that i would be leaving early and was advised to just request my car and it would be ready. I came downstairs 10 min after requesting the car and the valet had to be called on the radio and came out dishelved looking as if he was just woken up. I asked for my keys and walked to get my car myself so as not cause any further delay. Accommodations were satisfactory otherwise.
10.0
Location was convenient
10.0
This place was awesome!!! The rooms were very well cleaned, nice and spacious!! My family was greatly pleased!!
10.0
We really enjoyed our stay. Clean room, super friendly and helpful staff, bed was so comfortable and that shower was invigorating with abundant hot water and shower head that massaged all the travel soreness out of me. Dinner was within walking distance. Will stay here again each time we travel through.
10.0
Breakfast was delicious
4.0
Toilet was not flushed when we entered. Overall was clean, but little attention to details.
8.0
The staff was wonderful, friendly and helpful. Our room was along the trolley track, so there was a bit of noise, otherwise I'd rate this hotel a 5 star.
3.0
Overall It was a great stay
10.0
I always prefer to not have to use valet parking. Other than that, I really liked the property, the room, and the breakfast.
5.0
Nice property
4.0
It was quiet.
5.0
Staff very friendly and room was very nice
5.0
The property is very quiet and clean. We didn’t have a car, but if you are there for the food and entertainment you didn’t need one. I can’t find anything negative to say about this property. The staff was outstanding.
5.0
Bed were super comfortable, staff was nice and accommodating. Felt safe, walkable to bars
5.0
It was easy to get around town
2.0
Easy access to the local attractions
5.0
Friendly and attentive staff
4.0
It would have been nice to know that there was a $250 incidental charge before arriving at the hotel. The room was on the side that required getting on two separate elevators to get to it.
However, the room was nice.
2.0
Room was clean. Little noisy in the area. Trolley runs thru at times. Breakfast was ok. One big problem I had was that I went to buy snacks there was a sign that said ice cream sandwich 4.50. Went to ring it up he tried to charge me $9. Showed rep the sign he said that’s for another ice cream sandwich asked him which one but there wasn’t any. So put them back to get water that was priced at $3 apparently it was $4. Suggested they change the sign nothing happened seems a little bait and switch
3.0
Very very clean, staff was excellent, I would recommend
4.0
Breakfast was awesome and staff were awesome
2.0
As a Marriott Titanium Elite member I was a bit disappointed. No upgrade offered. Suite was small. Water in bath tub dripped consistently. The air conditioning unit was I foot from the bed and operated at its own pace regardless of the setting. Air blew directly on you all night long. There was one TV in the middle of the room that turned a quarter of the way to each part of the room. The room was very cramped with 3 people.
5.0
Staff were amazing!
FAQs
How much does this hotel cost compared to others in Mud Island?
The average price for a rental in Mud Island is $121 per night. This rental is $15 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Springhill Suites By Marriott Memphis Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Springhill Suites By Marriott Memphis Downtown. Enjoy the water!
Is Springhill Suites By Marriott Memphis Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Springhill Suites By Marriott Memphis Downtown?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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