Holiday Inn Downtown Memphis, an IHG Hotel

Standard Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

In-room safe, desk, laptop workspace, iron/ironing board

About this hotel

Nestled in Mud Island, this charming hotel for $124 per night is a fantastic option for your next vacation. Hotel with free local shuttle, walk to Beale Street Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and a business center. Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym / Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Holiday Inn Downtown Memphis, an IHG Hotel

3.6

Good(997 Reviews)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Laundry and more

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$$$$

About this hotel

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym / Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Reviews

3.6/5.0

Good(997 Reviews)

4.0

Apr 2024

Only negative is the ice machines we down our 4 day stay

3.0

Apr 2024

The phone in our room didn't work. We only had cold water for most of the stay (no hot). The lock was installed upside-down so that didn't work. The microwave was missing. But the worst part was the drag races going around the block from around 5:00 pm until around 3:00 am. We just got home, exhausted from all the noise. We have stayed here in the past, but never again.

3.0

Apr 2024

The housekeeping staff were extremely nice. The location was perfect and within distance for everything we wantednto do. The ice machine did not work on my floor (11th). Following directions to go on 5th or 14th floor, left me just as frustrated due to those machines not working either. I had to go to bar to get ice. Furthermore, the shower continually dripped and stopped when it was ready (1168).

1.0

Mar 2024

My overall experience wasn’t too pleasant! First I was charged a $200 deposit for the room, had a confirmation saying my balance was a little over $500 to be paid at check in! Holiday Inn had NO record of it. I showed them the email, and they said they nothing to do with the third party booking. I subsequently had to pay the full amount for room which was over $800 and paid a $200 deposit for nothing. I’d appreciate if someone from Hotels.Com can give me some feedback on why this happened!

3.0

Mar 2024

The hotel is located in the center of downtown. It is easy to access a variety of restaurants and short walk to Beale street and the FedEx forum. Although there were many positive at the end of our stay a charge was added to our account that was clearly not ours. It was removed but not until I brought my husband inside to tell the clerk that he had not purchased anything. Not a big deal - but the tone was accusatory and was a bad way to end our stay. The hotel is dated but met our needs

4.0

Mar 2024

The ice machines were down we went to the bar to ask for ice, the lady at the bar had a terrible attitude about giving us ice. Our room was paid in full before we arrived. I’m not very happy with our stay this time. This is the first time we’ve ever been treated this way by the Holiday Inn.

5.0

Mar 2024

Great stay and very convenient for location.

1.0

Jan 2024

No hot water or heat - no communication from hotel staff about when it would be back on. Ended up having to find a new place to stay - do not stay here!!

2.0

Jan 2024

Did you not receive my last review? I’m currently working with my lawyers on a class action lawsuit along with other visitors of this establishment. All of the problems with this particular weak leak in the Holiday Inn chain have to do with faulty maintenance and faulty management. From the staff to the busted heater to the peeling paint on the walls to the broken toilet to the blood in the carpet and the broken furniture and finally to the exploding water pipes in the stairwell when the fire alarm went off and my wife and I had to run down from the 11th floor screaming and slipping on the water and nearly both dying of panic attacks. I’ve been giving several warnings to this particular establishment to lawyer up because they are in for a bumpy ride.

2.0

Jan 2024

Pipe burst followed by flooding, water shut off, no heat in our room.

2.0

Jan 2024

Upon arrival, the hotel did not have hot water or any heat in the entire building and they offered no other options or solutions. Expedia also did not offer any solutions or other accommodations. I still have not received my money back for the reservation. I had to walk in the freezing weather with my luggage to find other accommodations.

2.0

Jan 2024

The room was nasty. Not clean, the bathroom ceiling had dirty stains on it, the carpet was stained bad.

1.0

Dec 2023

Recently stayed here for a work trip. The entire floor had an overbearing ciggerette and BO Oder. The BO Oder was also on our sheets. The heater didn’t work and it was freezing. They didn’t help to fix it or offer another room. We paid for 2 nights but just stayed one because it was miserable.

6.0

Dec 2023

No need to drive anywhere. Past 2 stays we have had issues with ac/heat and hot water.

3.0

Dec 2023

Prime location! Nice rooms we had a view of The Peabody. Staff was nothing short of down-home Southern charm. Can’t wait to stay next year. Five stars in my book

3.0

Nov 2023

The property and the staff were exceptional. Expedia only reserved 1 of 2 rooms. We made it work but this might be the last time I use them.

1.0

Nov 2023

After a long day on the road we checked in wanting to shower before going out for the evening. Then we found that there was NO HOT WATER. Went down to the lobby and found the maintenance guy who told us that the boiler wasn't working and he was waiting for a plumber to come and help fix it. We were assured it would be fixed. The front desk person told us we could get a refund if we wanted to leave. After a long day on the road the last thing I wanted was to have to hunt up another hotel to stay in and move there, so given the assurance that the hot water would be fixed we stayed. After going to dinner we wanted to get a drink at the hotel bar - only to find that it had ALREADY CLOSED. This was before 9PM. So we went next door for a drink. When we got back around 10:30 we found that the plumber had just arrived. The maintenance guy told us that he wouldn't be going home until the problem was fixed. We went to our room expecting to have hot water in the morning. There was NO HOT WATER in the morning. Front desk person who checked us out assured us that there should be no problem getting their corporate office to approve a refund. WRONG - no refund.

5.0

Nov 2023

Very friendly and helpful staff, comfortable room

5.0

Oct 2023

A/C not working in the room

3.0

Oct 2023

Decent place to stay. Bed was uncomfortable. But place was clean

4.0

Oct 2023

It was only a short stay but we found the hotel to be great value for the cost. If in Memphis I would absolutely stay there again

1.0

Oct 2023

Filthy. Toilet was dirty and they wouldn’t clean it. Temp in room was 56 degrees. We could see our breath. We ended up leaving early just to get out of that hotel.

1.0

Oct 2023

No hot water to take a shower.

1.0

Sep 2023

After a long day of traveling I arrived to my room without working AC. Took a while to change rooms after notifying front desk. Charged more for "upgraded" room. Screaming and yelling from the streets below all night long. Bar only was serving Bud Light. Towels felt like sandpaper and smelled funny. Would not stay again or recommend to anyone. Rating is waaaay off. Would give this place 4/10 stars and that's being generous.

2.0

Sep 2023

Valet was very friendly and helpful. Check in/out staff no so much. In middle of nite our bathroom roof started to leak, phone did not work to call for help. Someone had stuck a towel up in roof with live wires. Location was good but building needs work.

3.0

Sep 2023

The view was nice, the man that checked me in was on the phone the whole time & whispered to me as if I wasn’t the guest. I guess the phone call was more important than the guest.

4.0

Aug 2023

Bien mais parking payant

4.0

Aug 2023

Hotel was basically ok. It was a little run down but the staff was pleasant and they tried to be accommodating. Memphis is challenged as a city but we did not feel unsafe.

5.0

Aug 2023

Staff is AMAZING, 1 of the Best Breakfast I have ever had at a hotel that was buffet style, the food was cooked, not just thrown together,,hotel is overdue for renovations especially in bathrooms…

5.0

Jul 2023

Easy 5 minutes to Beale..staff very friendly and professional

1.0

Jul 2023

The A/C doesn’t work and they tell me anybody can do something and I need wait next day !! Was hot the room I can’t sleep and be sweeting all night !! Terrible

2.0

Jul 2023

actually Great Location

5.0

Jul 2023

Staff was great and rooms were clean. Great walking distance to everything!

1.0

Jul 2023

Dated hotel. AC was barely working. Better options all over downtown Memphis.

3.0

Jun 2023

The first room I checked into the air-conditioning wasn’t working. They said they would call maintenance, but I went ahead and asked if I could change rooms. The new room AC was working fine. I did notice that in both rooms there were stains on the carpet. The room I ended up staying in had a missing picture in the bathroom. Both rooms had very dirty air vents. Second room phone had missing info. Refrigeration had old stickers and built up dark ice area inside. Meals were adequate, but mustard dipping sauce cups expired on Dec 2022.

3.0

Jun 2023

staff was real helpful an freindly

1.0

Jun 2023

When we booked the hotel the view I assumed we were getting was of the Redbirds stadium. Instead it was of a parking garage. We had to change rooms because the first room we had was so hot. The second was a little better but still warm. I don’t recommend this place. Not worth the money!

2.0

May 2023

The room was not very clean, the doors of the rooms are dented, one tiny shampoo and one tiny soap for two people. The AC fan sounded like an airplane engine and was impossible to sleep with it on, I had to turn off and the room was quite hot. The hotel put pre authorization on my card for $220 in spite of the fact that it was a prepaid room. I would not stay there again

2.0

May 2023

My stay at this location was very comfortable. The rooms were clean, staff was knowledgeable and professional. The hotel's location was perfect for my group, as we were able to easily explore alot of what the city has to offer! I would definitely stay again and recommend others.

4.0

May 2023

Hotel was very nice. The staff friendly and helpful just didn’t have enough help

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $121 per night. This rental is $3 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Downtown Memphis, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Downtown Memphis, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Downtown Memphis, an IHG Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and gym / fitness center.

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3.9

Good(176 Reviews)

Holiday Inn Downtown Memphis, an IHG Hotel

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Holiday Inn Downtown Memphis, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Downtown Memphis, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Downtown Memphis, an IHG Hotel?

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