Hilton Garden Inn Chicago\/Tinley Park
About this hotel
Located in Tinley Park, this charming hotel for $131 per night is a fantastic choice for your next break. Comfortable hotel with free area shuttle and fitness center Along with a restaurant, this hotel has a fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Hilton Garden Inn Chicago/Tinley Park offers 117 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Garden
Map of Tinley Park, IL
Reviews
4.1/5.0
Excellent(582 Reviews)
1.0
Pool was not working nothing was communicated when booking the hotel on Hotels.com.
10.0
Good experience. Not as clean as usual
6.0
Definitely on the low end of Hilton properties when it comes to quality of the facility. The whole building feels dated. The spa was out of service which was unfortunate and while the pool itself was pretty clean, the pool area was not so nice. They were also having major problems with the key cards which was a pain. The staff were quite helpful which helped make the stay better. Maggie in particular was VERY helpful! If it wasn't for the nice staff, I would have left pretty disappointed with my stay.
2.0
Booked 5 rooms for two nights, for myself and co-workers. Everyone seemed satisfied with the rooms, with the exception of mine. As you can see from the picture, around the AC unit was very dirty and the paint was peeling. The first bed appeared to have been slept from the condition of the sheets. Moved to the second one, was fine and comfortable.
Best thing going for this property is the staff, all were great.
6.0
It was ok
10.0
Gym was outfitted well but pool area had wet towels every where and seemed unmanned.
8.0
The staff was great, clean, lots of amenities. At check in, it was shift change and my wife and I were waiting for a room. We were waiting for about 30 minutes after we checked in to get into a room. We also had to remind them that we were waiting. The staff did get us in a room quickly.
10.0
Only down side was the spa area was out of service.
4.0
It was outdated and a little dusty
5.0
The staff was amazingly helpful when my Expedia reservation wasn’t in their system because Expedia wasn’t very helpful. Even though it was their fault
I will booking directly with the hotel from now on and no longer using Expedia
5.0
Front desk staff were very nice and helpful. Disappointed the hot tub was not in service but was told up front.
4.0
Stayed there many times. Clean comfortable hotel. Only 4 stars due to the sauna being out of commission which I was looking forward to.
3.0
Easy check-in even though they had three weddings booked. Nice room. Clean. Large. Spacious.
4.0
Hallways were very cold. Breakfast was very disappointing (way overpriced for sad quality/offering). Rooms were very meh. Location was weirdly remotely placed. Basically, the hotel was what I would expect at $99/night, not $300 or the ridiculous price I paid for this one. And I travel a LOT all over the country and the world - business and personal. This hotel needs help or a drop in price. Not very impressive.
2.0
Not clean in the room. Tissue with blood on it on floor by bed. Hair in sink and tub. Scum in tub. Please use some other cleaner. May have been different in other rooms. Did not say anything to front desk cause I did not want to deal with them again. The breakfast was not inclued. They want to charge 15 dollars for the same breakfat that is free in other lless expensive hotels.
3.0
The smelll of animal urine in our room was terrible. Pull out couch was not comfortable (I paid extra for 6 occupants. I would expect a suitable bed for guests 5&6.
The lobby and bar were nice looking and parking was super easy and free.
1.0
I never write reviews because we have had really good luck with Hiltons, but I couldn’t pass. This one up …
We are Hilton diamond members, and travel all over the world.. this is the first time we’ve had trouble with a Hilton hotel.
The air conditioning in the room was loud and took a very long time to cool the room… The refrigerator never got cold…our bedspreads were not the matching really soft comfortable bed spreads that you usually get when you stay in Hilton…the one bed spread was itchy so we didn’t use it. The bathroom door did not stay open and made the clicking noise… the toilet wouldn’t flush.
I would not stay at this hotel again..
5.0
Tameika, as usual, was very helpful and she is an outstanding representative for the Hilton Garden Inn.
5.0
Such a beautiful stay! Lisa and Maggie where absolutely wonderful! Such a beautiful garden to drink my coffee in!
2.0
We did not enjoy our breakfast. We ordered an omelet. The cook cooked the omelet with partially raw bacon. He inserted slices of bacon. Usually the bacon is broken into pieces! Not good at all!
3.0
Staff, service were great. However when walking in the hallway there were soft spots like eventually someones foot will fall through. Also in the room you could feel it leaning to one side.
2.0
Customer service and staff were friendly. The facility had a very musty smell which was a little off putting. All in all the facility is older but clean.
1.0
We have stayed here before, but after this trip, I think we are done and won't return. Not only was the air conditioning unit not taking the humidity out of the air, but the walls are so paper thin that both nights we were woken up at 1 and 2 in the morning with people partying next to us and loud talking out in the hallway, with doors slamming every so often. They also don't come daily to refresh the room (giving new towels, more coffee, etc. UNLESS you ask them to. We just feel the service is not what it used to be
3.0
Ask front desk to clean the bathroom multiple times and they did not. Stayed 3 nights and did not clean once.
3.0
There was a very questionable stain on the wall that I would rather not say what it looked like.. The fridge didn’t work.. lifted the mattress to check for bed bugs and the bottom of the mattress was covered in stains.. unfortunately had no time to talk to staff about these problems with the schedule I was on. Overall would not stay there again.
1.0
Rooms were not serviced when I walked in for the first time. Didn’t have towels, no soap, no toiletries.
This led me to believe no one cleaned the room.
The front desk was new and couldn’t help. The manager was too busy staying in the office to help the new front desk person.
5.0
Amazing service!
4.0
Staff was very personable.
5.0
Although close to the highway which was a convenient location for us, right behind the hotel is a field and then a very nice residential area. The hotel interior is updated and very sleek.
4.0
Nice hotel, very friendly staff. Linda was very helpful! Only downside was a lot of the TV channels did not come in.
3.0
The property was very clean. Initial check in was quick and pleasant. Room fit our needs very pleasant.
When we went to get breakfast we were disappointed. We had 2 vouchers (our room purchase came with them) There was a “continental breakfast” buffet as well as a breakfast menu available.
There was one server on the floor. She was super busy (not her fault). The set up was a bit confusing.
I grabbed a menu to see what we were working with. The buffet had cold items like fruit, cereal, and muffins. The menu had hot breakfast available.
Long story short, this was gonna take some time. I understand they don’t have control over how busy they are. We ended up leaving and checking out before ordering.
-my son had an appoint with his specialist. We had about an hour to work with. We needed another option. He is on a high fat, high protein diet. Cold buffet wasn’t gonna cut it-
We checked out. I asked the front desk if we could get the breakfast refunded. She said that she needed to ask her manager. I left our room information and headed out.
I called to see if the refund had occurred. The manager I spoke to informed me she couldn’t give us the refund. One reason was that we purchased our room from a third party (Expedia). I told her I understood, but wish that there had been better clarification. She was very dismissive. I’m aggravated at yer lack of concern for my disappointment
5.0
Check-in was so pleasant. Patrick made sure our family had what we needed and the hotel is lovely.
1.0
The room was very noisy. There was no response to 3 requests to make the bed and clean up the room, and when they finally came on the fourth day, they left trash on the floor, did not empty the waste baskets, and did not clean the shower or the toilet. The ice machine was not working properly. The tv service was very limited and included no movie streaming services.
1.0
Hotel is nice. Room is very spacious. Only issue was our room wasn’t ready until almost 6pm.
5.0
Loved how comfortable and clean the rooms were. The staff was wonderful. Only negative is Expedia said breakfast is free, you DO have to pay either fresh made to order or for the continental. It is pet friendly and they were very courteous about our animals. Overall 4/5!
4.0
Charging extra for a 7lb quite well trained dog distressing
5.0
Clean, except there was a former customer’s shirt left in my room
3.0
Everything was excellent
2.0
We booked our stay for a simple relaxing night to ourselves for our anniversary. When we booked we were not notified that the pool and spa were not working. Also the tv did not work and the fridge did not keep our food cold.
1.0
Travelocity over booked the hotel. Spent hours on the phone with poor customer service reps. Got hung up on with no return call. Rebooked to another hotel that was full. Travelicity agent Refused to let me speak to a supervisor.
Finally rebooked me to a dirty hotel on the 4 th floor with no elevator.
FAQs
How much does this hotel cost compared to others in Tinley Park?
The average price for a rental in Tinley Park is $125 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Chicago\/Tinley Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Chicago\/Tinley Park pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Chicago\/Tinley Park?
We found 8 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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