They take a $150 hold, which is completely normal, since I travel alot I’m use to this concept but they told me at check out I’d receive the $150 back. Since it was a Sunday I figured it might take an extra day or two to reverse so I didn’t fret too much over it. After Tuesday came I gave them a call and they explained it’ll take 3-5 business days. It’s been 7 business days now and I gave them another call for them to give me a run around “call back tomorrow, I don’t know why it didn’t reverse”. They aren’t very helpful or apologetic, I almost feel like they’re trying to play me and take my money. I have never experienced this much difficulty staying anywhere getting my deposit back when i left the room in perfect condition, i literally only slept there a told me 8 hours maybe because i was actually down in So Cal for work. I won’t be staying here again and I hope I get my deposit back or I’ll be contacting my bank and lawyer.

The Property would not honor the reservation I made on Travelocity and check in. So I basically lost the money that was spent.

The staff was friendly. The room was clean but it was just horrible. The furniture had nothing but dings and chips all over it. The drapery smelled. The pool was half under some sort of construction but not the kind where they're actually making progress. There were what looked like bullet holes in the wall and there definitely was a prostitute hanging around the property. Just trying to remove the nightmare from my head.

Property managers are Horrible, not welcoming, I felt discriminated and shooed away like we are not human beings. Never ever going back or book on this place again even if its the last hotel on earth.

Just one word TERRIBLE

This place does not honor the expedia room reservations so the property or expedia takes your money but you dont get a room. Talked to an agent afterwards about my situation but all that kead to was to booking another room and not getting a refund for this place. Overall it was a terrible experience.

Reasonable rate.

Owners were very rude, and kept my deposit

I didn't stay cause the guy who was attending was unrespecful, I had a reservation and he says he didn't work with hotels.Com but fortunately hotels.com costumer service helped me quickly and efficiently

I didn't stay cause the guy who was attending was unrespecful, I had a reservation and he says he didn't work with hotels.Com but fortunately hotels.com costumer service helped me quickly and efficiently 😚

The room was cozy but not as pictured. It was outdated. Seemed like they were working on renovations, using cheap labor. The bathroom was remodeled, tile floors and up the walls. But then there were nails in the wall where pictures may have been previously. Curved shower rod was not installed correctly. Like someone didn't understand the concept and placed the rod up too high which caused the curtain to just fall open. The tub groaned and we quickly got out worried that the shower was going to crumble beneath us, we were on the 2nd floor. No toilet paper holder in the bathroom. I got the whole roll wet on the sink cuz the water pressure was too hard. Broken drywall around the window in the bathroom. It was cute that the room had a small walk-in closet but there was no rod or hangers to hang anything. The bedding was clean but that type of old outdated stiff comforter and one sheet. Mattress protector but no fitted sheet. Carpet in the room was clean. Refrigerator in the room was nice, but in an awkward spot right outside of the bathroom and was plugged into the outlet in the bathroom which meant we couldn't close the bathroom door. The microwave was in the cabinet, we didn't use it. The chair at the desk was covered in stains and was the only thing in the room that was simply gross! The TV worked. The bed was comfortable enough. Not a Queen... maybe a Full/Double. The location didn't seem too bad. Diners and fast food down the street. People living long-term in the motel.

The room was cozy but not as pictured. It was outdated. Seemed like they were working on renovations, using cheap labor. The bathroom was remodeled, tile floors and up the walls. But then there were nails in the wall where pictures may have been previously. Curved shower rod was not installed correctly. Like someone didn't understand the concept and placed the rod up too high which caused the curtain to just fall open. The tub groaned and we quickly got out worried that the shower was going to crumble beneath us, we were on the 2nd floor. No toilet paper holder in the bathroom. I got the whole roll wet on the sink cuz the water pressure was too hard. Broken drywall around the window in the bathroom. It was cute that the room had a small walk-in closet but there was no rod or hangers to hang anything. The bedding was clean but that type of old outdated stiff comforter and one sheet. Mattress protector but no fitted sheet. Carpet in the room was clean. Refrigerator in the room was nice, but in an awkward spot right outside of the bathroom and was plugged into the outlet in the bathroom which meant we couldn't close the bathroom door. The microwave was in the cabinet, we didn't use it. The chair at the desk was covered in stains and was the only thing in the room that was simply gross! The TV worked. The bed was comfortable enough. Not a Queen... maybe a Full/Double. The location didn't seem too bad. Diners and fast food down the street. People living long-term in the motel.

Nice and quiet. Very relaxing.

Nice and quiet. Very relaxing.

For $140 not worth the night.. it also states free breakfast, not available…. Sirens all night

For $140 not worth the night.. it also states free breakfast, not available…. Sirens all night

CUSTOMER service Sucked

HORRIBLE SERVICE!! They did not have the rooms that I reserve and pay in advance !! :(

It was disgusting. Didn’t stay there. Charged the full amount anyway. Never even went in the room.

It was disgusting. Didn’t stay there. Charged the full amount anyway. Never even went in the room.

They suck and kept my deposit

The place is not well-kept. Furniture was old. Room was gross.

No rooms available after I paid 150 dollars and still haven’t got my money back from hotels.com even after the property agreed to return my money

it was very dirty and unsanitary . will not ever stay here again. very unhealthy

This place was very run down. Passable if all other places in town are booked... but barely. Questionable environment, dilapidated building, non-existent amenities, dirty, broken down furniture, light fixtures that don't function, bathroom door handle falling off... really one thing after another.

The staff were rude and it was a terrible place. They charged me two times on my credit card.

Not only was this a dump, filthy, dirty, nasty Motel. The staff was rude. They charged my ATM card, $50 for incidentals and refuse to refund that charge a few days later. Then they threatened with violence if I came to the Motel for a refund. What a miserable experience. I will never stay in Victorville again. Travel Inn thanks for the memories. Joe

stay was definitely not the best. One of the guys who works there was super rude! No breakfast how they state. Room is really outdated. If you look out the window you can see all their junk. Dont stay here. Really dont recommend it.

This hotel changed me for rooms that weren't available and didn't give me my money back

Room was very nice and clean. Staff were great too!

Everything about this property doesn’t deserve to even be priced the way it was it was horrible my room door knobs were loose and coming off internet sucked and there’s no complimentary breakfast at all the staff stunk to high heaven and the beds were not comfortable by any means at all. It looks like they threw the rooms together last minute and I had to go out n buy towels since when I looked there was hair on them n yet they said it was just cleaned and prepped for our stay there. There was hair in the tub n shower, etc and toilet didn’t want to flush.

These people were some of the rudest people ive met. They lied to expedia about me booking a room and tried to take the money after denying me access to that said room. Very poor staff quality. Would not recomend this room to no one.