Gateways Inn & Restaurant
About this hotel
Nestled in Lenox, this lovely hotel for $182 per night is a great option for your next break. Comfortable hotel near Tanglewood Music Center Along with a business center, this smoke-free hotel has conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room, a library, and tour/ticket assistance. Housekeeping is available on request. Gateways Inn & Restaurant offers 11 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Balcony / Patio
TV
Map of Lenox, MA
Reviews
3.9/5.0
Good(175 Reviews)
2.0
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
5.0
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
5.0
Food was delicious
5.0
Full Breakfast. Live Music. Very Hospitable Staff.
3.0
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
5.0
Great place. Great staff. Great food & cocktails. Perfectly located.
5.0
Great place. Great staff. Great food & cocktails. Perfectly located.
5.0
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
5.0
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.Walking distance to everything in town. Highly recommended.
1.0
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
0.5
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
1.0
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
5.0
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
2.5
Owners were on-site , friendly and went out of their way to make our visit comfortable and special
4.0
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!
2.0
Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again.
2.0
Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again.
2.0
We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming.
The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton .
However the public areas were quite elegant, and breakfast was very good.
In short, we would not return having been in far better Inns in Lenox
1.5
We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming.The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton .However the public areas were quite elegant, and breakfast was very good.In short, we would not return having been in far better Inns in Lenox
5.0
I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.
5.0
We greeted warmly, the dinners and breakfasts were superb, location is convenient to every thing.
3.0
It was the best of what staying at the Inn has to offer. Great owners/hosts who were engaging and interesting. And Michelle's breakfasts were amazing - a great chef indeed and really interesting food.
2.5
It was the best of what staying at the Inn has to offer. Great owners/hosts who were engaging and interesting. And Michelles breakfasts were amazing - a great chef indeed and really interesting food.
2.0
Wonderful owner/staff. Food could use an upgrade. Very convenient to Lenox downtown.
2.0
Wonderful owner/staff. Food could use an upgrade. Very convenient to Lenox downtown.
5.0
Friendly staff, beautiful facilities, super food. Wi-Fi weak
5.0
Our room was very clean and comfortable. The fireplace was a romantic touch.
It was a true romantic experience in the Berkshires.
5.0
Our room was very clean and comfortable. The fireplace was a romantic touch.It was a true romantic experience in the Berkshires.
1.0
We tried very hard to like this place, but just couldn’t. There were just too many things wrong with it.
We love discovering new Inns and B&B’s, and have stayed in a lot of them. We’re not fussy travelers, but when you’re shelling out nearly four hundred a night, one would really hope for a truly amazing stay. This certainly was not.
The outside needs a lot of maintenance and updating. See photos.
We were put a room directly adjacent to the BAR, but were assured that it was soundproofed. It was NOT. We could hear every conversation and every drink being poured by 6 pm.
The room itself from very spacious, with a great gas fireplace. The bathroom also needed updating, and numerous ugly damp spots around the 80’s jacuzzi tub that you couldn’t pay us money to actually bath in. See photos.
The housekeeping was some of the worst we’ve ever come across. The bed was barely made, all wrinkled when we arrived back (photos)
The female owner has an abrasive demeanor. We asked for recommendations on things to do, and she dismissive. “There’s tons to do around here. Take a look at the flyers on the table”. At breakfast, I asked for a glass of water and was told to get my own from the water cooler in the bar area - a completely separate room.
On the plus side: it’s great having a bar right inside the “hotel”. The selection of wines and whiskeys is enormous. The live music was excellent.
Would I recommend saying here? In a word - NOPE.
0.5
We tried very hard to like this place, but just couldn’t. There were just too many things wrong with it. We love discovering new Inns and B&B’s, and have stayed in a lot of them. We’re not fussy travelers, but when you’re shelling out nearly four hundred a night, one would really hope for a truly amazing stay. This certainly was not. The outside needs a lot of maintenance and updating. See photos.We were put a room directly adjacent to the BAR, but were assured that it was soundproofed. It was NOT. We could hear every conversation and every drink being poured by 6 pm. The room itself from very spacious, with a great gas fireplace. The bathroom also needed updating, and numerous ugly damp spots around the 80’s jacuzzi tub that you couldn’t pay us money to actually bath in. See photos.The housekeeping was some of the worst we’ve ever come across. The bed was barely made, all wrinkled when we arrived back (photos)The female owner has an abrasive demeanor. We asked for recommendations on things to do, and she dismissive. “There’s tons to do around here. Take a look at the flyers on the table”. At breakfast, I asked for a glass of water and was told to get my own from the water cooler in the bar area - a completely separate room. On the plus side: it’s great having a bar right inside the “hotel”. The selection of wines and whiskeys is enormous. The live music was excellent. Would I recommend saying here? In a word - NOPE.
5.0
We enjoyed our stay. The staff were friendly and attentive. The food was delicious and Orin, the bartender, was very engaging.
5.0
We enjoyed our stay. The staff were friendly and attentive. The food was delicious and Orin, the bartender, was very engaging.
2.0
Lovely hotel with lots of classy atmosphere. Delicious complimentary breakfasts. Nightly entertainment varied from excellent to funky.
For our own reasons, we brought food with us and didn't eat dinners at the restaurant. We definitely did not appreciate hearing from the owner how disappointed she was that we wouldn't be eating dinner there.
The location of the hotel was terrific but Lenox, unfortunately, has seen much better days.
The service was attentive.
Otherwise, though, this was a very pleasant stay.
3.0
We had a lovely time. My favorite part: the breakfast. It was so delicious. The jet tub wasn't as nice as I hoped, and in retrospect i woildnt pay extra for that feature in the future.
5.0
We enjoyed our stay. Loved the breakfasts, the music in the evening and the short walk to town We will return!
4.0
The owners & staff were great. They made us feel very comfortable.
They have done a great job upgrading this former summer house without losing that historic feel.
2.5
Just wonderful. I keepers were amazing.
2.5
Great location and meals.Service was superb.Loved the names of the rooms and referred to them in my Shakespeare class today.
5.0
Everything about our stay at the Gateway Inn in Lenox, MA was more than satisfactory. The one hundred year old building has been refurbished and tastefully decorated in keeping with the original architectural style of the building. The rooms are light, airy and spotless each with it's own updated bath. The beds are comfortable and the linens and spreads are in keeping with an eclectic and homey style. Breakfast was plentiful, varied and delicious as was dinner in the main dining room. The staff were pleasant and helpful as were the inn keepers. We felt like guests in the home of a friend during our stay rather than being in a commercial hotel venue. The inn is conveniently located to the center of town as well as to Tanglewood. We look forward to a return stay in the future.
4.0
We enjoyed our stay very much, the owners were tremendously nice and helpful and fun to be with, and the stay was just what we needed - relaxation, fine food and an excellent bar in a beautiful setting. Highly recommended.
FAQs
How much does this hotel cost compared to others in Lenox?
The average price for a rental in Lenox is $286 per night. This rental is $104 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gateways Inn & Restaurant. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gateways Inn & Restaurant pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gateways Inn & Restaurant?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, balcony / patio, and tv.
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