Sleep Inn & Suites West Medical Center

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, iron/ironing board

Pillowtop beds, desk, laptop workspace, iron/ironing board

About this hotel

Nestled in Amarillo, this attractive hotel for $71 per night is a fantastic option for your next trip. Hotel with free breakfast, near Westgate Mall This hotel features a fitness center, a 24-hour business center, and WiFi in public areas. Free buffet breakfast and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is not available. Sleep Inn & Suites West Medical Center offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Kitchen / Kitchenette

Parking

Laundry

Gym / Fitness Center

Map of Amarillo, TX

Nearby attractions

Palo Duro Canyon State Park

Palo Duro Creek Ranch

18.32 miles

Sleep Inn & Suites West Medical Center

4.2

Excellent(1,004 Reviews)

Hotel in Amarillo, TX

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Parking

Laundry

Gym / Fitness Center

Map of Amarillo, TX

Nearby attractions

Palo Duro Canyon State Park

Palo Duro Creek Ranch

18.32 miles

Reviews

4.2/5.0

Excellent(1,004 Reviews)

5.0

Apr 2024

Very comfortable. Easy to reserve a room. Very pleasant staff. Great stay overall.

3.0

Apr 2024

Beds are super high but comfortable. The property needs some attention. The rooms definitely need better cleaning. I had to wipe down all surfaces. Friendly staff.

4.0

Apr 2024

Bring your own pillows! Low toilet!

2.0

Mar 2024

Bed I slept in had pee in it.

4.0

Mar 2024

Key card system is not working properly. Hotel management is aware and told us they are in the process of replacing the system. Other than that you get what you pay for, it met our expectations.

3.0

Mar 2024

Bathroom wallpaper was peeling and mold in spots. Bed was really comfortable. T. V. Was loose on its base. A. C. Didn’t cool very well. Breakfast was lack luster at best. Coffee was cold and the kitchen staff didn’t keep the breakfast foods stocked very well. People had to keep asking for stuff. The smoke detector in my room had plastic over it.

2.0

Mar 2024

The third floor smelled of sewer so bad it burned your eyes. It was very bad. We had a suite on third floor was told they would try to get us on another floor but did not. Told the guy when we checked out about it . We will be back there in two weeks. Haven't decided where to stay yet we always stay there but can't take the sewer smell

8.0

Feb 2024

Easy, right off Hwy

8.0

Feb 2024

One night stay with my boys. Just fine

10.0

Jan 2024

Very friendly staff….room is clean and comfortable

2.0

Jan 2024

Everything was good except it was too hot in the room and it was uncomfortable. Found out they control the thermostat so they can keep the electric bill low.

10.0

Jan 2024

In a sea of expensive hotels, Sleep Inn and Suites is more reasonably priced, but they don’t skimp on service or quality. Our room was nice, the bed was comfortable. We really enjoyed our stay.

1.0

Jan 2024

I have stayed at this hotel several times in the past several years. The first 3 visits were great. The 4th visit, there were 18-wheelers parked in the back parking lot with their motors running all night, making it impossible to sleep. This year I decided to give them another try. Huge mistake! Upon arrival, I was told room was not ready but was given key cards. I came back 30 minutes later and was allowed to go to the room. I had requested top floor on the non-highway side of the hotel. Room was top floor but directly facing the highway. Made 3 different trips back to the front desk because the key cards would not open the door to the room. After the clerk let me in with his key. I turned on the TV, which also did not work. I called the desk several times and there was no answer. I assume the clerk was away letting other guests into their rooms because their key cards didn't work either. I had several tense conversations with the clerk. Eventually, they put me in another room, which looked like it was in need of complete renovation. Huge water stains all over the carpet that looked like there had been some sort of leak coming from the air conditioner. Read all reviews and pay close attention to the bad ones. I remember seeing one from a lady who had the same experience with the key cards not working. I called Choice Hotels customer service during this whole process, and they were totally unhelpful.

10.0

Jan 2024

Very friendly staff. Safe location.

1.0

Jan 2024

Got to our hotel. The pool is closed for construction, so we couldn't even use it, and the pool was one of the reasons we booked here, as promising our 3 year old a swim at the end of the day makes a 12 hour car ride more bearable. Got into our room, and the toilet started making gurgling sounds, and then someone else's feces came up out of the bathtub drain along with lots of brown water and the toilet completely overflowed on its own without us ever using it. The carpet was dirty and there was toothpaste marks on the sink in the bathroom. My husband went down to the front desk and they switched us rooms, I don't know if a refund was talked about but it was late so moving hotels would have stunk anyway. We were put in a room with an adjoining room, which worked fine. One of the bathroom lights didn't work so it was very dim in there, and the main light to one of the rooms didn't work either. The refrigerator made a loud rattling sound that made it so I couldn't even have it plugged in to keep our lunch for the next day cold. And the heater was also horrible loud. The beds were very comfortable though. Breakfast closed at 9 but they had yogurt which was nice. Coffee was good. Staff was all very friendly.

2.0

Jan 2024

The glass window in our room had been punched from the outside so it was completely shattered. It was double paned so the inside wasn't broken out but was shattered and unsafe.There was mold in the bathroom on the ceiling and we could hear water dripping. Blood stains on the mattress. The TV did not work nor did the AC and there was no phone. Breakfast was ice cold as well. Worst stay I've ever experienced.

2.0

Jan 2024

On Dec 21, 2023 I arrived at Sleep Inn & Suites West Medical Center, Amarillo, Texas to stay one night at a reserved room. I checked in, got two key cards from the desk clerk who said his name was Donny, and proceded upstairs. After trying both keycards numerous times, I hauled my suitcase back down to the lobby. I told Donny that the keycards didn't work, expecting that there might have been a mistake in coding them. He told me that the key cards were crap, and sometimes guests had to try up to twenty times to get them to work. He said he would re-code them, but that was just the way it was. I said I was not looking forward to hauling my suitcase up and down. Instead of trying to be helpful, he straightaway said that if I wanted, I could find somewhere else to stay. I had driven all day and did not want to start searching for another hotel, so I put up with what has to rank as the most rude, unhelpful clerk I have ever had to deal with. I considered reporting him to the hotel manager, but I had to get up early the next morning to continue my trip. I was going to let this go, until... Until I received my credit card bill, and discovered that I have been billed twice for my one night stay. Do not do business with this hotel. The staff are incredibly rude, and the either careless or blatantly dishonest.

2.0

Jan 2024

Overall we had a great stay. Unfortunately our room Keys didn’t work and when we asked the front desk for new ones they just came upstairs to open our door with the master as the key card machine apparently didn’t work well. The room was comfortable and the front desk gentleman was very nice, however, it was inconvenient to have to ask to be let in our room any time we both left.

8.0

Jan 2024

Would have liked the pool and hot tub to be usable. Not a big deal. Great price

2.0

Jan 2024

The key cards never worked. The attendant said they sometimes take 30-50 tries to get in. Never happened

2.0

Dec 2023

Had to move rooms 3 times. Television and phone in first room didn’t work, second room only had one bed (there were 4 of us), and third room needed pin codes to unlock channels, and the front desk person did not have them. We were never apologized to or offered any compensation for the inconveniences.

8.0

Dec 2023

bed was very comfortable.

1.0

Dec 2023

This was a not so good experience. When I booked the room, I requested a room on the first floor because my mother who was traveling with me has mobility difficulties. I requested a room with ease of access in the room. No one read my notes/requests because I got a room on the second floor with no disability access. The good thing is that it was just a one night stay. The bed was comfortable and clean but the carpet and floor were questionable.

4.0

Dec 2023

Pool was closed AGAIN. Bathroom sink top was cracked / broken, a safety hazard as the sharp pieces still barel in place could have cut a person or fallen onto our feet. I will likely not stay at this facility again, which is too bad as a year ago it was much better. And breakfast is a joke and served by an inhospitable woman.

3.0

Dec 2023

The service was great and rooms clean and comfortable and good breakfast no complaints

10.0

Dec 2023

This was one of my top stays. My room was nearly spotless and the staff were pleasant. Good choice!

2.0

Dec 2023

Room had an awful smell.

2.0

Dec 2023

Gonzalo was great at check-in. Fast and helpful. Room was good, extra chair was not comfortable and the bed was too high, but lots of motels are going that way. Breakfast was above par for a motel breakfast.

3.0

Dec 2023

The front desk was very friendly, the hotel and rooms were very clean. I highly recommend.

1.0

Dec 2023

Hotel is in dire need of renovations the pool was not working and door keys didn't work all the time and had a bad smell on ground level rooms

5.0

Dec 2023

The room was very nice and it was lean. The beds were comfortable. I enjoyed our stay.

8.0

Dec 2023

Eh, it was fine…

10.0

Dec 2023

Clean and comfortable

10.0

Dec 2023

Nice

2.0

Dec 2023

Upon arrival in the evening, the hotel front desk staff couldn’t find our reservation! Even though I had a paid confirmation receipt through Expedia! I contacted Expedia via chat room and attempted to send an email of my reservation, which they did! But the FD refused an email & insisted it has to come through the Expedia reservation system! So, I requested Expedia to cancel my reservation, and they told me I will get refunded in 24 hours! I ended up paying for my 1 night stay at the FD! Today is December 9th and I’m still waiting for my refund!

3.0

Dec 2023

The room was very comfortable and clean. We came down to breakfast at 8:20 am and was told that it was past the 9:00 am cutoff. We stopped again on the 27th and breakfast was still going until 9:00 am. The difference was the person doing the breakfast.

10.0

Dec 2023

My wife and i had plumbing issues at our house so we booked a room. The room was very clean and comfortable and the staff was very helpful and accommodating and genuinely felt bad for our situation for us. They went above and beyond to make us feel comfortable.

3.0

Dec 2023

The front desk was great. Treated us like family.

10.0

Dec 2023

Upon first arriving late I was greeted by the front desk gentlemen Gonzalo. He was extremely kind and had a great personality and made sure I had anything I needed for my stay. The room was clean and hotel was quiet I really enjoyed my stay.

5.0

Dec 2023

FAQs

How much does this hotel cost compared to others in Amarillo?

The average price for a rental in Amarillo is $99 per night. This rental is $28 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sleep Inn & Suites West Medical Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sleep Inn & Suites West Medical Center pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sleep Inn & Suites West Medical Center?

We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, parking, laundry, and tv.

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Sleep Inn & Suites West Medical Center

About this hotel

Amenities

Map of Amarillo, TX

Nearby attractions

Sleep Inn & Suites West Medical Center

Hotel in Amarillo, TX

Reasons to book

About this hotel

Amenities

Map of Amarillo, TX

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Amarillo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sleep Inn & Suites West Medical Center pet friendly?

What amenities are available at Sleep Inn & Suites West Medical Center?

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