Landmark Inn Fort Liberty

Great stay, and breakfast

Staff always helpful

Older property with large clean room. The staff was very helpful in trying to clear up an expedia issue. I would not book this or any other property through expedia and this is my last booking through expedia. Upon arrival and check in I found they were holding a three room reservation for one night and I had only reserved one room and had my printed itinerary for one room as proof. Not wanting to be billed for three rooms I asked to cancel to, but told that could only be done through expedia. The desk staff was helpful and accommodating through a 45 minute phone ordeal with expedia. Expedia wanted the Itinerary numbers for all three bookings. I had only one and gave it to them. The hotel uses different reference numbers, had one tied to my Itinerary but no Itinerary number for the other two. The clerk gave me those numbers which I gave to the expedia representative who informed me she had no access to those numbers, but needed itinerary numbers. She did call the hotel while I was standing there, the hotel gave them all the reference numbers and was informed they needed itinerary numbers. I told expediat that if three charges appeared on my card, I would report two as fraudulent. The clerk gave me all the reference numbers she had and contact information for her and the manager in the event that I was charged for three rooms.

Everything was great. Nothing to suggest.