good food, good anations. parking pratique. all personnels attantif and responsible.

Hotel was very nice right in between main strip sunny beach and old Nesebar. I will definitely be returning.

Viešbutis patiko, švaru, skanus maistas, labai geras kambarių tvarkymas (10 balų mergaitėms, kurios tvarkė1403 kambarį), gražus vaizdas pro langą. Reikėtų labai pasistengti moterytėms tvarkančioms gultus prie baseino ir mergaitėms, valančioms stalus.

everything we liked so much.thanks a lot especially the lady at reseption.

The air conditioner did not work and they did exchange rooms. They said there’s nothing they can do.

This was a long overdue trip to Bulgaria, where I lived for many years and was sort of visiting my past. This venue looked nice and reasonable when I booked, but wasn’t really worth the money I paid for. They have a lot of structural issues such as the AC not working properly or the toilet leaking. There were a few bright spots: Bobby, the bar tender was exceptional, he was personable, kind and very efficient. He could serve 4-5 people in a jiffy, while being really nice. Bulgaria is known for its hospitality. Which unfortunately wasn’t very evident this time, some people explained that people were frustrated due to Covid etc., which is why people like Bobby stand out. They understand that people are there on a vacation and that they deserve your full attention and friendly attitude. The animation team, the brave young people are to be applauded. They may or may not be that funny, but they bring their best face forward and make people smile and relax, what more can you ask for? And then there is the lady in the outside snack bar (didn’t get her name, unfortunately), who is so attentive and kind. One of those people you just know they care.

This was a long overdue trip to Bulgaria, where I lived for many years and was sort of visiting my past. This venue looked nice and reasonable when I booked, but wasn’t really worth the money I paid for. They have a lot of structural issues such as the AC not working properly or the toilet leaking. There were a few bright spots:Bobby, the bar tender was exceptional, he was personable, kind and very efficient. He could serve 4-5 people in a jiffy, while being really nice. Bulgaria is known for its hospitality. Which unfortunately wasn’t very evident this time, some people explained that people were frustrated due to Covid etc., which is why people like Bobby stand out. They understand that people are there on a vacation and that they deserve your full attention and friendly attitude.The animation team, the brave young people are to be applauded. They may or may not be that funny, but they bring their best face forward and make people smile and relax, what more can you ask for?And then there is the lady in the outside snack bar (didn’t get her name, unfortunately), who is so attentive and kind. One of those people you just know they care.

delicius food, perfect hotel for familly and kids, really good foods, and really good animation team for adulst and kids, extra service and bobby's lobby bar

The location was brilliant. The staff where very friendly, nothing was a problem , very welcoming, very helpful throughout had a great laugh with them . There English language with them was Very good. Allways greated with a smile. The rooms where brilliant, cleaned every day, kettle , extra towels etc no problems. The food was a problem. The same selection of salads on every day for lunch and dinner. The hot food was disgraceful. The standard of the hot food buffet was disgusting. The food was cold,constanly even the soup. presatation was rotten. Food not labeled properly, poor selection. There was a chef cooking eggs, hot food daily on the grill he was brilliant, my life line . Even the snack food daily outside food was cold Only the Alexander was open. No other restaurants open so had not choice, the pool side bar was closed. So I was missold a package by you - hotels .com

The location was brilliant. The staff where very friendly, nothing was a problem , very welcoming, very helpful throughout had a great laugh with them . There English language with them was Very good. Allways greated with a smile. The rooms where brilliant, cleaned every day, kettle , extra towels etc no problems. The food was a problem. The same selection of salads on every day for lunch and dinner. The hot food was disgraceful. The standard of the hot food buffet was disgusting. The food was cold,constanly even the soup. presatation was rotten. Food not labeled properly, poor selection. There was a chef cooking eggs, hot food daily on the grill he was brilliant, my life line . Even the snack food daily outside food was cold Only the Alexander was open. No other restaurants open so had not choice, the pool side bar was closed. So I was missold a package by you - hotels .com

Nioclai was lovely on reception he greeted me and made my stay I'm going again if they have me for 2 weeks

Nioclai was lovely on reception he greeted me and made my stay Im going again if they have me for 2 weeks

Helpful staff clean lovely accommodation - great stay - facilities great for children - set away from the main Sunny Beach tourist section so quieter

The property was very nice looking and clean. Both pools clean but very less sunbeds. People were leaving towels to ocupy them at 6am already so no chance to get a place by the pool in the middle of the day. Beach beds available ar extra charge. Food and alcohol pretty tragic. Nobody makes a decent coffee. The staff from the pool nice, the reception barely speaks english, hard to comunicate. Location good, nearby is the bus station, supermarket and all.

This is probably the worst hotel I have ever stayed in. Rude staff, very basic food ( this is not definitely a 4 * hotel). Never again.

This is probably the worst hotel I have ever stayed in.Rude staff, very basic food ( this is not definitely a 4 * hotel).Never again.

Our family had a wonderful stay at Club Calimera. We loved the top notch Animation Team! (Thanks Gabi, Alex, Toni, Toni, Petya and other team members!!). We had a spacious room with comfortable beds. We spent most days around the pools and on the hotel’s prIvate portion of the beach. There were plenty of activities nearby. Sound proof windows keep out noise from nearby bars and merrymakers. There was a variety of food to suit everyone’s taste/diet. Hotel staff was friendly and went out of their way to help. WiFi could have been stronger, but there was also a good selection of TV channels. We will definitely return.

Our family had a wonderful stay at Club Calimera. We loved the top notch Animation Team! (Thanks Gabi, Alex, Toni, Toni, Petya and other team members!!). We had a spacious room with comfortable beds. We spent most days around the pools and on the hotel’s prIvate portion of the beach. There were plenty of activities nearby. Sound proof windows keep out noise from nearby bars and merrymakers. There was a variety of food to suit everyone’s taste/diet. Hotel staff was friendly and went out of their way to help. WiFi could have been stronger, but there was also a good selection of TV channels.We will definitely return.

The room was excelent , the food , everiting i love it

Comfortable sleeping arrangements, spacious room and clean. Catering options are not designed for British guests and Western European travellers. On the one or two occasions that I tried the all-inclusive catering option, I realised that the food that was served after 8:30 pm or 9 pm in the evening was lukewarm. In addition, fried meat and fish were cooked to death (apart from the grill station) The hotel issues wristbands which have to be worn at all times. Non-compliance with regards Waring Deb response will result in being aggressively being manhandled by the beefy squarejawed baldheads, Who murdered like you were frothing at the mouth from overdosing on steroids. This tugs aggressively step forward and manhandle you. Onto occasions a friend who I travelled with and visited me in the hotel lobby was a shit aggressively outside of the building because she did not have a response. The hotel management should clearly make More effort to explain that door policy, and let the guests know that nobody should be entering the hotel unless you are a paying guest, Which includes waiting at the lobby. The dodgy taxi driver is waiting outside, are offering a variety of devices including prostitutes drugs and access to nightclubs - beware! The hotel is conveniently located, close to a easant beach.The beds are very comfortable, the rooms are spacious and the balcony is pleasant. Sadly, I have no choice but writing this review, since the hotel management failed to contact me. AVOID!

Comfortable sleeping arrangements, spacious room and clean. Catering options are not designed for British guests and Western European travellers. On the one or two occasions that I tried the all-inclusive catering option, I realised that the food that was served after 8:30 pm or 9 pm in the evening was lukewarm. In addition, fried meat and fish were cooked to death (apart from the grill station) The hotel issues wristbands which have to be worn at all times. Non-compliance with regards Waring Deb response will result in being aggressively being manhandled by the beefy squarejawed baldheads, Who murdered like you were frothing at the mouth from overdosing on steroids. This tugs aggressively step forward and manhandle you. Onto occasions a friend who I travelled with and visited me in the hotel lobby was a shit aggressively outside of the building because she did not have a response. The hotel management should clearly make More effort to explain that door policy, and let the guests know that nobody should be entering the hotel unless you are a paying guest, Which includes waiting at the lobby. The dodgy taxi driver is waiting outside, are offering a variety of devices including prostitutes drugs and access to nightclubs - beware! The hotel is conveniently located, close to a easant beach.The beds are very comfortable, the rooms are spacious and the balcony is pleasant. Sadly, I have no choice but writing this review, since the hotel management failed to contact me. AVOID!

Fantastic hotel entertainment team could not be better

They were overall good..............................

Everything was super- the staff,the food and the rooms.I recommended and I will go again.

The rooms are comfortable, cleaning every day. Good towels, nice shower. Safe in rooms. Tv in several channels languages. The staff speak good English and are polite and courteous. This hotel is all included. 5 bars, 1 restaurant serving 3 meals, 1 pizza pasta plaza. Very good SPA, and swimming pool. The beach are 10 minutes walking in the back yard. You need pay 18 Leva in reception, to get access to beach chairs (2) an umbrella and to bar beach access (all free). They have a very good and fanny gang of entertainment. Also, at 9 pm, some show in the first floor. Taxi to or from BOUGAS is 34 euros. There are in front the hotel 2 supermarkets 24 hours open. In front you can take the train to Nesebar or to Sunny Beach downtown. 3 Leva per trip. To exchange money I suggest inside the hotel. They don’t charge commission. Outside pay more, but when they deduct commissions you receive less. One negative point in this hotel, to get a towel to swimming pool or beach, this is open from 8 to 9 am. Many people have breakfast 9:30 and can not get towels. They open again 5 to 6 pm to returning towels. Thank you girls from reception, Stela and Aylin, SPA guys, entertainment people. I WILL COME BACK AND RECOMMEND THIS HOTEL TO EVERYBODY!

The rooms are comfortable, cleaning every day. Good towels, nice shower. Safe in rooms. Tv in several channels languages. The staff speak good English and are polite and courteous. This hotel is all included. 5 bars, 1 restaurant serving 3 meals, 1 pizza pasta plaza. Very good SPA, and swimming pool. The beach are 10 minutes walking in the back yard. You need pay 18 Leva in reception, to get access to beach chairs (2) an umbrella and to bar beach access (all free). They have a very good and fanny gang of entertainment. Also, at 9 pm, some show in the first floor.Taxi to or from BOUGAS is 34 euros. There are in front the hotel 2 supermarkets 24 hours open. In front you can take the train to Nesebar or to Sunny Beach downtown. 3 Leva per trip. To exchange money I suggest inside the hotel. They don’t charge commission. Outside pay more, but when they deduct commissions you receive less. One negative point in this hotel, to get a towel to swimming pool or beach, this is open from 8 to 9 am. Many people have breakfast 9:30 and can not get towels. They open again 5 to 6 pm to returning towels.Thank you girls from reception, Stela and Aylin, SPA guys, entertainment people. I WILL COME BACK AND RECOMMEND THIS HOTEL TO EVERYBODY!

Hotel it’s self was nice, room wasn’t very clean upon arrival, and cleaners came twice during our 7 night stay upon request. One day a guest used their key which opened our door, so we locked everything up from that day on. Entertainment team was very good.Some of the bar staff were very friendly, others not so much... The food was brilliant, a really good selection in the restaurant and at the bar. Found it difficult to get a sunbed every day as people were putting towels on the night time. We started getting up at 6am to ensure we could get a sunbed.Good location to the beach although not part of the all inclusive. However 18 lev for 2 sunbeds, parasol and soft drinks/beer wasn’t too bad. Overall a good stay, very good for families but I don’t think I would go back.

Horibal experience!!!! They distroyed our vacation !!!! Stay away from them if uou want to have a nice vacantion! Not even 2 stars hotel!

Rooms were big, modern and comfortable. Within a walking distance to Cacao Beach and to the beach in general. The food was good and with a lot of variety. The entertainment team and staff were good. Alcohol needed more variety.

Great location. Food is ok not much variety. Room doesnt get cleaned daily. Difficult to get towels.

While the entertainment team were very freindly almost every other member of staff , particularly the reception staff were very unfreindly and unhelpful. Hotel for the most part was really nice , food whilst a little repetitive was nice with plenty of choice. Our room was on the 7th floor and was very nice , cleann and quiet.

The Imperial resort hotel itself was a good choice for our 6nights holiday in Bulgaria, Sunny beach. Although it wasn't very clear how to get to the resort from Burgas airport which we arrived at as the hotel did not provide that as a part of package. It was quite busy at the reception upon arrival but the check in was prompt. The double room was great, with a view to sea side from the balcony and two separate beds as requested. In regards to cleanliness, the only issue we had throughout the holiday was a constantly leaking shower cabin which made the floor wet& slippery anytime after taking a shower. The food was ok. Lots of choices for all tastes, different main meals every day as well as grilled meat outside the main hall, although quite bland and missing flavour. Had to keep adding chilli & salt to everything. Loved the ice cream& quite a great choice of fruit for dessert. In regards to drinks, the ones from machine were really watery, the beer tasted as if it was diluted, as well as the wine. The thing that was quite upsetting was guests 'privatisation' of sunbeds near the outside pool. Not once there was a free one, even though the person that left their belongings such as beach towels or clothes was not present anytime we'd check. Hovewer, perfect access to the beach and sea, literally less than 5mins walk from the hotel. Guests can rent a beach bed and an umbrella for 15lv a day which is a fair price. There's a beach bar as well, serving soft drinks and beer.