Some staff members were great but some were not so nice.
They didn’t really introduce facilities in the room to us. Lighting in bathroom and private onsen was very dim - I slipped and fell as I missed the step between the onsen and shower room.
Public bath was ok. Quite small.
Meals were ok. The staff at restaurant for dinner was smart in bringing me packs of ice for my bruised and swollen arm.
One staff volunteered to take photos for us before leaving and she was sweet. The other staff at ground floor after we got off monorail simply ignored us.
10 / 10
The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious.
10 / 10
The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again
The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did
The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious.
10 / 10Outstanding·Feb 2026
The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again
The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did
10 / 10Outstanding·Dec 2025
Staff and food quality both are good
5 / 10·Mar 2025
The room is very nice. Quiet, spacious and clean. The package included dinner and breakfast both are delicious. Outdoor Onsen is the best.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, a safe, and free toiletries.
Amenities
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Balcony/Terrace
WiFi/Internet
Garden
Free toiletries
Towels
Safe
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Hoshino Resorts KAI Kinugawa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Hoshino Resorts KAI Kinugawa pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hoshino Resorts KAI Kinugawa?
We found 12 amenities for this rental. This includes air conditioning, non-smoking, tv, coffee/tea maker, and refrigerator.
"The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this ryokan rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, a safe, and free toiletries.
The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious.
10 / 10Outstanding·Feb 2026
The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again
The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did
10 / 10Outstanding·Dec 2025
Staff and food quality both are good
5 / 10·Mar 2025
The room is very nice. Quiet, spacious and clean. The package included dinner and breakfast both are delicious. Outdoor Onsen is the best.
$$$$
Top rated by guests
9.4Outstanding
(128 Ratings)
"The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, a safe, and free toiletries.
Amenities
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Balcony/Terrace
WiFi/Internet
Garden
Free toiletries
Towels
Safe
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Hoshino Resorts KAI Kinugawa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Hoshino Resorts KAI Kinugawa pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hoshino Resorts KAI Kinugawa?
We found 12 amenities for this rental. This includes air conditioning, non-smoking, tv, coffee/tea maker, and refrigerator.
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