Port Hotel
About this hotel
Situated in Port Alberni, this lovely hotel for $59 per night is a fantastic option for your next vacation. Winter getaway with 2 restaurants Skiing and snowboarding are not the only attractions at Port Hotel, where you can sip cocktails at the bar/lounge and take advantage of a casino and a coffee shop/cafe. Port Hotel offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. This Port Alberni hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pets allowed
Internet / Wifi
Map of Port Alberni
Reviews
2.0/5.0
Average(61 Reviews)
2.0
The staff was nice, but not present. The room wasn’t ready when I arrived at 8:00pm I had to call the owner 3 times before she answered. I had to wait in my car while their cleaner “cleaned” the room. It was an older gentlemen who was living in the room before my arrival (who was also the cleaner). He claimed it was nicer room than his current living situation. Once I got all my stuff in the room it did feel cozy, although not cleaned. The shower worked but the tub would fill up with water at the same time. The microwave did not work, and I almost started an electrical fire. I tried to heat up a frozen dinner and ended up smoking out the room to a point where I had to leave and let it air out. The frozen dinner remained frozen. I tripped a breaker and messaged the owner, but she did not arrive, so I reset the breaker myself and all was fine. I left the microwave un plugged. The area could be definitively perceived as very sketchy, lots of apparent addicts around, they are harmless people though so I felt safe, but kept my awareness heightened. The lobby of the hotel smelt terrible, and everyday when I would leave it looked like something happened in the lobby. Items would be moved around and one morning it appeared a badge of clothes was left in the lobby. Very noisy as well.
A very unique experience. Probably wouldn’t stay again even with the price.
1.0
Terrible
1.0
Someone was passed out in the doorway. The door was locked. No one was at the property. The phone number to call had a full mailbox. Maybe the worst accommodations I've seen in my decades of travel.
1.0
This place is a homeless shelter do not stay
3.0
Look, I am not going to lie. It is a 'dive hotel' for sure. There was music blasting from the upstairs I could hear upon entry but I did not hear it from my room. I did hear some bangs and noises sporadically throughout the night which woke me up. But I was just using it for a crash pad and spent my days with friends on the water. It was fairly clean. The manager on duty was super-friendly. Considering the price was less than 1/3 the price of any other hotels available in the area, I was fine with it. Oh... also, there was no TV in the room but there was A/C and I had my own laptop. Couldn't find any hotel wifi when I searched late at night but I had access to my ShawOpen. Overall, it wouldn't be my first choice, but as a single large male with no real personal safety concerns, I simply kept to myself and I was happy with my experience.
1.0
This property isnt a hotel, it shouldnt be on expedia.
4.0
Affordable
2.0
The layout of the room was ok.
But we did not feel safe. The regulars in the pub, kept making comments, every time we stepped out, they would say
“Ew” loud enough for all of us to hear.
The fire alarm went off during our stay, we thought it was a fire. But it was a usual occurrence, as the firemen werent even surprised about the call. They made it out to be a casual thing.
Then we also had stuff go missing from our room.
My brother in law and family did not even get a key fob for their room, they were told to call the number posted at front door to enter their room every time. Someone threw out a cigarette butt in the back of my truck, and it burnt through a tarp I had covering my things in back.
It was not somewhere I would ever stay again! I wish I was told about this place before staying!
1.0
It was very hokey period there is no lobby to check-in, no elevator, no coffee and dirty and old sheets, lumpy and very old sofa bed Very noisy
1.0
I had to stay one night in Port Alberni as a single girl, and booked the Port Hotel because it was cheap. I do not recommend. The hotel is on top of a bar, and is not in a safe area of town. The bus driver who dropped me off there, who is also a local, said that she did not feel comfortable with me staying there. But I thought I would be fine. When I went inside it was empty, I called the number on the door and there was no answer. I looked around for about 5 minutes till I got the creeps and decided to leave. The lobby was empty and there was garbage on the floor. Upstairs I could hear banging. I got catcalled as I was walking away from the area. Please don't stay here if you are travelling alone, especially if you are a girl. Spend the extra money and go somewhere safer.
1.0
I booked this hotel for employees going on a business trip and didn't notice I'd booked the wrong day. I called less than an hour after I made the booking, escalated things to Hotels.com customer support, and I never heard back from this hotel, they don't pick up the phone, they don't have a refund, our money basically was stolen because I could not get in touch with them for an adjustment. This is ridiculous customer service and I have no idea why this place is still listed on Hotels.com. Shame on you Port Hotel, and shame on you Hotels.com.
2.0
Stained bedding..dirty bathroom...leftover food in fridge
1.0
We came on August 2022 for 3 night, the owner did not showed up, as a result we where unable to get to our place. as the place was closed.
Obviously, we had to paid in advance as was requested by the site but where forced to look for another place with are a family with 2 kids.
The same issue was for all 3 days- finally after a long struggle we were able to get our money back but without even saying sorry for the inconvenience.
Highly un recommended - save your money for different place
1.0
Did not stay. Place was like a crack house. Unbelievable you would have this listed as a "hotel" on your site. On top of that the fee was "non refundable". Still waiting for a possible refund as we did not stay at the location.
1.0
This is a CHEAP place to stay for the night...
...but it is not even close to clean. While it is above the pub, with the windows closed you do not really hear any noise from there. The apartments above the Family Room may be quite noisy though.
This is unfortunate as Peter, the owner is helpful and kind.
You might not receive said email with check-in details, I never got one. The lovely lady running the bar is none to impressed to have to find Peter for you.
If you want clean, please pick a different place to stay.
If you don't mind dust bunnies, hair in the sheets and tub or the occasional hole in the wall this is a cheap option.
My request to have the bedding changed was obliged and done quickly with new clean sheets and blanket, they are helpful.
The room is warm and the Family Room comes equipped with full bathroom, queen bed, desk and chair, luggage rack, futon couch, kitchenette table and 3 chairs, a small sink, dishes and drying rack toaster, microwave, drip coffee pot, and bar fridge.
5.0
From the outside of the building my expectation were low. Peter was a gem, very accommodating and helpful. The room was a nice size, very clean. I couldn’t fault the cleanliness whatsoever. A few touch ups could be made but for the price you couldn’t really go wrong. There was fresh water bottles and coffee in the room also.The only issue I had was there is no wifi which was a disappointment.
1.0
We did not stay, called to tell you but today, a week later, you called our home number! How stupid are you!!
1.0
Place was okay not the greatest good for crack pad only…
Fire alarm went off at 3:30 in the morning we had to leave building for 30 mins due to people on top floor smoking in their unit. I wouldn’t go back.
1.0
Place was okay not the greatest good for crack pad only… Fire alarm went off at 3:30 in the morning we had to leave building for 30 mins due to people on top floor smoking in their unit. I wouldn’t go back.
1.0
I'm never one to turn my nose up at a unique or less then "fancy" place. I don't even believe in writing bad reviews. However, this place was honestly too scary to stay in. From the literal bottle depot area in the entrance, that made the place smell awful. To the extremely dirty room. They did provide toiletries. However it felt almost unsafe to use them. Shower was horrendous and didn't drain. My partner and I felt literally unsafe the entire time here. We considered sleeping in our vehicle, as that felt safer then the "hotel". Literally covered in stains, spills, and other materials. Had to call a number left ona door to get let in. The person who answered the door was present and did nothing wrong. So that's a plus at least. But I wouldn't consider this a hotel, hostel or a place that should even be listed on Expedia.
1.0
The bath tub was dirty with hair and black dirt? And crud. It looked liked it hasn’t been cleaned in years. Noisy until 2am when the bar shut down for the night. Floors in the room were also dirty, look like no room service was ever provided.
2.0
The place was fine besides not having a tv or any air conditioning but the price was very good so it makes sense. I wouldn’t suggest a summer stay as port is very hot. Hard to talk to any employees for towels or any kind of service as the number went unanswered all day I chance saw the man who checked me in in the hallway the last evening of my stay and he was able to send a fresh towel but did not replace the garbage bag so I had no choice but to fill a garbage can without a bag
2.0
The place was fine besides not having a tv or any air conditioning but the price was very good so it makes sense. I wouldn’t suggest a summer stay as port is very hot. Hard to talk to any employees for towels or any kind of service as the number went unanswered all day I chance saw the man who checked me in in the hallway the last evening of my stay and he was able to send a fresh towel but did not replace the garbage bag so I had no choice but to fill a garbage can without a bag
3.0
Friendly service
1.0
I cancelled my booking upon arrival. The location is sketchy with a couple of homeless people hanging out just outside of the hotel. No functioning lobby nor reception desk and no staff to assist. Totally feels unsafe.
1.0
No one checked me or answered the number provided for check-in. Never got to stay there, kept my money. Worst hotel experience of my life- avoid at all costs.
1.0
Too hot, No A/C, no wifi,
1.0
Why Expedia even has this hotel as an option is unbelievable
1.0
We called the number on the door three times and waited in 98’f outside for over 30 mins. The entrance vestable looked uninhabited. No instructions or key visible. Not welcoming seems like a scam. We have now gone for a cool drink.
I will be very disappointed if you insist on taking payment for a service that was not provided. Three times in 30 minutes I feel is justified that I was at the property.
image0.jpeg
1.0
I reserved it but didn't stay there.
When I arrived in the morning there was no one available to check me into the room i booked. I waited at the bar 4 hours while the bartender kept trying to reach the Hotel manager by phone with no luck at all, so i gave up and left.
1.0
IT was aa great disapointment. We know, that is lowprice. But not so low service and standard. No wifi
1.0
I did not get a single wink of sleep people are slamming doors left right and center loud noises people screaming
1.0
don't go there.
I had booked for a room with bathroom and we received a room with shared bathroom. the wifi doesn't work, it's dirty, no air conditioning and too hot to sleep well. there was a door in our room that we couldn't lock that led to the next room. the neighbors could open it!
0.5
don't go there.I had booked for a room with bathroom and we received a room with shared bathroom. the wifi doesn't work, it's dirty, no air conditioning and too hot to sleep well. there was a door in our room that we couldn't lock that led to the next room. the neighbors could open it!
2.0
Smelled like cigarettes, you dont have your own bathroom, but fine if u just need a place to rest your head. ( they suggest to park down the road as it might be safer)
5.0
Very comfortable bed. Friendly staff, very helpful.
1.0
Helo Expedia,
we arrived at Port hotel around 8 pm., there was no front reception and they are not receiving calls anymore, there is a Port Hotel pub right downstairs, we went there and asked about check in, there was so so loud sound playing. so the receptionist came outside and we talked about our resewevation. she was not able to find any reservation even I showed them the itinerary and reservation number (4 rooms). he contacted the hotel manager, he was drunk and not receiving calls anymore. they said we are not able to find any room. we stayed at different hotel for that day. (best western). we were tired as we were driving from utah. I would like to get immediate justification and solution, This is so poor service by expedia.
3.0
No water in the morning, can’t use the washroom, shower. Have to leave earlier than planned. Would like to compensation/ reimbursement for the inconvenience.
4.0
Simple, clean and affordable place to crash for the night
1.0
The hotel is located over top the Port Pub which completely reeked of cigarette smoke. Upon arrival, during check in hours, no one was on site to check us in. A bartender ended up calling a manager who drove over to meet us. Upon his arrival, he told us he only had a single-sized bed available; he did not realize there was two of us in spite of the reservation quite clearly saying two people. There was no attempt at alternative accommodation. I told him I would take a refund; he gave me cash straight out of his wallet and sent us on our way. We ended up sleeping in the car because everywhere else was fully booked. Do yourself a favour and skip this place. Looks like a dirty dive. Mentioned to locals that we were suppsoed to stay there and they told us we are better off in the car.
FAQs
How much does this hotel cost compared to others in Port Alberni?
The average price for a rental in Port Alberni is $91 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Port Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Port Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Port Hotel?
We found 2 amenities for this rental. This includes pets allowed, and internet / wifi.
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