Holiday Inn Express Boston - Saugus
About this hotel
Situated in Melrose, this charming hotel for $151 per night is a great choice for your next break. Hotel in Saugus with free breakfast and 24-hour fitness center A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Holiday Inn Express Boston - Saugus offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Saugus hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Melrose
Reviews
4.0/5.0
Good(1,010 Reviews)
5.0
Nice clean modern hotel close enough to Logan Airport
4.0
Some of the other guess was very loud and could not sleep well.
2.0
Our room was facing the busy road, even though we asked for one facing away, they could not accommodate due to to being totally booked. There was an error on our thermostat and after turning the heat all the way up, it would not turn on. We called the front desk, they said they would take a look, but never came. After complaining upon checkout, they told us there was a lever under the heater that no one told us about. If we would have been told that, we could have fixed it ourselves instead of sleeping in a 64 degree room, when the outside temperatures were in the 30s
5.0
I only stayed one night for a long layover. The rate is cheap, room is comfy, free breakfast, and the staff during the day were very sweet. They even kept my luggage for a few hours after check out so I can explore Salem at no charge! It's about 19 min from BOS Logan airport. I would recommend this stay and will stay here again if I'm in town.
3.0
we arrived around 2 a.m. and a different room was made available to the one we booked, I was very upset.
1.0
I stayed here for two nights on a business trip & it was a pretty terrible experience. The room was lacking in cleanliness (hair in the shower & nightstands needed to be wiped down). Both nights there were kids running through the hallways late at night and people loudly sitting in the main dining area after midnight. The first night I tried calling the front desk and no one answered, so I walked down. There was one person working (he said) and when I asked about the kids running around and all of the loud partying so late (at this point is was 12:30 a.m.) I was told that people in the hotel can do whatever they want. Okay, noted. I asked about a manager's contact info since he said he was the only person working and he didn't give it to me and just said "they will be here in the morning"--he was still the only person working when I left for the day. The second night was more of the exact same. It's clear this hotel doesn't care about the quality of sleep their guests get, or about having any sort of standards, and I will never stay again.
5.0
Front desk staff were very friendly. Every one was very nice. Easy parking
1.0
The room itself was standard Holiday Inn Express - comfortable, clean room, and all the facilities you need. The one BIG issue was that this hotel is on Route 1, and the soundproofing on the room was awful. Every large truck could be heard over the constant hum of the traffic. It led to quite a bad night’s sleep, which was a shame because everything else was good.
10.0
Very comfortable and clean rooms. Quiet- easy accessible- close to dining and shopping .
2.0
Not even a bottler of water in the room
8.0
Convenient and clean. Free breakfast
8.0
Staff was highly professional and timely in whatever duties they were performing. Day shift manager was available and always willing to stop and answer questions or just talk with his guests. Rooms facing the highway are not conducive to a good nights sleep. Walking into the facility area is covered in cigarette butts from guests not properly disposing them. They’re an eyesore and run a slipping hazard when mixed with water or snow.
10.0
Clean parking lot after a snow storm. Covered parking
8.0
Comfy beds. Nice people.
8.0
Professional
10.0
The hotel was located in a congested area just outside of Boston. The entrance to the parking area was a bit difficult to find in the dark. Parking worked out well as we were parked close to a back entrance. Staff were friendly and helpful. The hotel was clean and neat with good amenities. Nice breakfast was included. Some street noise, but not too bad. Would definitely stay there again.
2.0
The Room for a king bed was cramped and extremely noise. You could here the noise from the road all night.
8.0
The morning breakfast was relaxing and enjoyable. Lots of choices for eating and drinking and plenty of room to sit.
The property is on a busy highway and our room had a lot of road noise all night long.
10.0
Very nice place to stay. Free breakfast too
10.0
Very nice treatment from reception. Very nice breakfast.
2.0
Upon arriving to our room, we found bed bugs in our bed. Staff was good about getting us into a new room however I was told by two separate people, that a manager would call me to make things right and several days went by with no call from management. I then reached out through Expedia to voice my frustration and it wasn’t until then that I got credited for one of my nights stays. I’m still extremely frustrated however because to this day, almost two months later, I still was never contacted by management!
5.0
Nice TV, breakfast, coffee
5.0
Breakfast was superior. Rooms were clean, warm and comfy.
5.0
Great property
Needs better signage at the roadway entrance
5.0
convenience to Boston hospitals
1.0
Nothing
5.0
Driveway is not well marked on a very busy road
5.0
Great for a weekend in Boston
2.0
The review didn’t match the property when I got there . It was far away from airport and downtown even though it said it would only be 7-12 mintues away
4.0
Great location near by city & attractions. Their complimentary breakfast was very good……great price & clean hotel very satisfied.
5.0
I love it it was clean and comfy and I loved the staff very comfortable to stay
2.0
Loved the front desk in spirit dressed up for Halloween and the lobby looked great as well! Also good location to stay if you plan to go to Salem like we did. Reasonable uber there and back to avoid the crazy traffic and lack of parking during those high season times in October.
4.0
Super friendly staff. Clean. The Dove products are a bonus
5.0
I enjoyed my stay. Clean and comfortable room. Close to where I wanted to be.
5.0
We had a wonderful stay. The staff was AMAZING!
5.0
Check in was quick and easy breakfast was nice and room was clean
5.0
Close to Salem, clean, friendly staff
5.0
I loved the Halloween decorations. I thought the staff was really nice and professional. Lots of options for breakfast.
5.0
When i entered to be check in the person was polite answered all my questions and was dressed in a Halloween costume which was a pleasant surprise
1.0
This hotel is being used for transitional housing. Had I known this I would have never booked my family to stay here. They also make it non-refundable so you are stuck. They had a man sitting in the hall with a clip board monitoring the hallways. They could have at least kept the indignant on a different floor from the people paying for their rooms. Also, seen a cockroach in the hallway. Absolutely disgusting!
FAQs
How much does this hotel cost compared to others in Melrose?
The average price for a rental in Melrose is $207 per night. This rental is $56 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Boston - Saugus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Boston - Saugus. Enjoy the water!
Is Holiday Inn Express Boston - Saugus pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Boston - Saugus?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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