Holiday Inn Express Boston - Saugus, an IHG hotel
About this hotel
Nestled in Melrose, this attractive hotel for $64 per night is a fantastic option for your next vacation. Offering an outdoor pool and a fitness centre, Holiday Inn Express Boston - Saugus, an IHG hotel Airport is located in on Route 1 in Saugus. Free WiFi access is available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Melrose
Reviews
4.0/5.0
Good(638 Reviews)
100% verified reviews8.0
muy buen desayudo, excelente calidad/precio
9.0
Staff was friendly even with my late 11:30pm check in. . Breakfast was hot, I was expecting less so the surprise was quite welcome
No issues. Completely satisfied
7.0
Kevin - great guy and trying to help.
No communication between housekeeping and reception. Our room has not been cleaned for 4 days, although ask the receptionist on numerous times…
6.0
Cleaning was great
Being charged 3 different times, with different amounts
7.0
Good breakfast
I booked this location because it stated airport transportation but they do not offer it. Our room faced the roadway….a lot of road noise
1.0
Pay no attention to what it says online. It is NOT close to Logan Airport. There is NO shuttle (as if THREE years ago). Misleading and inflexible when they were called on it. Makes me mad at this brand and at Booking.com
3.0
The hotel was right on the highway and the noise was all night long. Very busy highway!! Very noisy hotel!!
They needed sound proof windows to keep the highway noises out. This highway is busy all night long.
1.0
the room is not cleaned up every day because there is no suitable tag for cleaning up. so I went to the front desk and ask for the clean up, however, there is still no clean up. why family stayed for 3 days without any cleanup. I asked for clean towel every day as the previous days towels are still wet.
no tag for cleanup.
3.0
Very convenient to Logan; comfortable beds.
The room was tiny and the bathroom had very low ceilings, especially in the shower, which explains the presence of hair on the ceiling. A line of mildew greeted us in the bathroom wall. Our room faced a very busy highway and it was extremely hard to sleep. We won’t be back.
5.0
The staff was nice.
Bathtub was super slippery and both my kids fell in the shower, it smelled like cigarette smoke, and I saw mold on the ceiling.
10.0
The employees are very nice, always ready to help you, I want to say thanks specifically to Blanca and Yolanda, both girls work at the breakfast and they are adorable, thanks so much
Everything was good
10.0
Everything was nice and clean!
10.0
Loved the location, clean rooms, hot breakfast, and the pool.
6.0
We enjoyed the location and the breakfasts in the hotel.
The trash was never picked up in our room. Both mornings we left with time.
8.0
Best breakfast in 3 weeks of our round-trip.
There was a small fitness room and an outdoor swimming pool.
The place was next to the highway and the windows were not keeping out all the noise of the road. For the price charged, there should be made some investments in this.
Also the room was really small, we could hardly get in all three our suitcases.
10.0
Room was clean, breakfast had warm and cold options. Staff was friendly and efficient. I would stay again. There is also a pool.
The gym was a little warm but think of it as a hot workout and burning more calories 😁
2.0
hotel is not close to airport
front desk service
9.0
The breakfast was awsome had a variety to chose from and the food was also very tasty
No one came to clean my room on the second day
10.0
Very clean, the bed was very comfortable
8.0
Breakfast was good. Bed is comfortable. Good linens.
The hotel is on the highway, so it is very noisy. Very inconvenient entrance/exit. In 3 days stay no garbage was taken from the room or towels changed.
8.0
close to the airport. Close to my son.
No place to smoke except outside. Coffee was terrible.
10.0
everything
10.0
Room breakfast.
Everything was very good yes
8.0
Room was clean. Staff is very polite and welcoming, resolved all my questions very fast. Breakfast was good too. The location is reasonable, but see below. Internet was fast and stable. The TV is big and nice. It's 15-20min taxi ride from the airport.
Rooms are not soundproof enough. Anyone walking or talking outside the door can be heard as clear and loud as if they're inside the room. Same goes for showers and flushing toilet.
Windows cannot be opened, so you're stuck with twiddling AC unit cold/warm modes to make some air flow.
The location is very car-centric, there are no shuttles, buses, or trains nearby. Sidewalks are there, but they're basically by an effective freeway.
8.0
Room cleaning was not done on the second day. But they are generous enough to give us new towels at our request.
Breakfast was a plus.
Not really.
10.0
The two employees working when I checked in made me want to return. They were friendly and helpful, extremely informative and efficient. They arranged parking, the taxi for the next morning, told us about breakfast and encouraged us to go and helped us pick a takeout for the evening. Absolutely excellent service.
The next morning there was a different person working. Our flight was leaving until 4 so I asked if it was possible to have a later checkout. She responded no. No explanation, no checking the computer to see if they could accommodate it, just a blunt rude no. Staffing makes all the difference.
FAQs
How much does this hotel cost compared to others in Melrose?
The average price for a rental in Melrose is $231 per night. This rental is $167 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Boston - Saugus, an IHG hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Boston - Saugus, an IHG hotel. Enjoy the water!
Is Holiday Inn Express Boston - Saugus, an IHG hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Boston - Saugus, an IHG hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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