Hotel in Cartagena
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
WiFi/Internet
Laundry services
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cartagena
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Location, staff
A little bit noisy
10 / 10Outstanding·Aug 2026
Amazing! Voila was the best hotel service we had in the all trip of 23 days in Colombia, and we came back 3 times. The room is comfortable, clean and good shower. Pool is amazing. I totally recommend this place, location is also great, better than stay in the center.
Nothing to say all was great!
10 / 10Outstanding·Jul 2026
I had a very pleasant stay at Hotel Voila, thanks above all to the wonderful staff. Jorge, Goody, and everyone else at the front desk and throughout the hotel were consistently warm, welcoming, and eager to help. They made me feel at home from the moment I arrived and were always happy to answer questions, offer recommendations, and assist with anything I needed. Their kindness and professionalism really made a difference.
One suggestion for future guests: if possible, request a room with windows. Some of the interior rooms are quite dark, and having natural light makes the stay much more enjoyable.
10 / 10Outstanding·Jul 2026
This is a beautiful, historic boutique hotel, perfectly located in Getsemaní, just a short walk from the park and the Walled City. Its location is ideal if you're joining organised tours, as many of them meet beneath the Clock Tower, which is only a few minutes away.
From the moment you step inside, the hotel feels calm and welcoming. The reception area features a lovely, inviting plunge pool, while the minimalist décor, complemented by beautiful exposed brickwork throughout, creates a stylish yet authentic atmosphere. Like many properties throughout Colombia, you need to knock to gain entry, with reception staffed 24 hours a day. As a solo traveller, I really appreciated this extra layer of security.
I treated myself to a suite for 6 gorgeous nights, which was enormous for one person, but I thoroughly enjoyed the extra space. The room had a large, incredibly comfortable bed, excellent Wi-Fi, and everything I needed for a relaxing stay. Despite being so close to the heart of the action, the hotel itself was peaceful and quiet.
Breakfast was plentiful, freshly prepared, and a wonderful way to start the day. Step outside and you'll find yourself surrounded by countless restaurants, cafés, bars and shops, you really are in the heart of one of Cartagena's most vibrant neighbourhoods. My favourite restaurant of the entire trip was Sierpe Cocina Caribe, just a short walk away. The food was exceptional, and I would highly recommend it to anyone looking to experience modern Caribbean cuisine at its very best.
The staff were consistently warm, friendly and professional. A special thank you goes to the gentleman on reception who came to my rescue at 7 a.m. when my taxi driver became lost. Sadly, I didn't get his name, but he went above and beyond to help, and I was extremely grateful.
Although I appreciated the security, I felt a bit bad having to bother the staff all the time as I often came and went many times during the day. However at the same time, although I saw nothing untoward, I know what some people go to Colombia for, you see it around the walled city at the night and if that's your thing, fine, I just don't want it brought back to a hotel where I am staying. The security at the hotel is to keep undesirables away so in that regard I cannot grumble.
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Top rated by guests
8.6Excellent
(403 Ratings)
"Amazing! Voila was the best hotel service we had in the all trip of 23 days in Colombia, and we came back 3 times. The room is comfortable, clean and good shower. Pool is amazing. I totally recommend ..."
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