Best Western Plus Hilltop Inn

The place I usually stay at when I visit was full so I picked this one, as it is close-ish to downtown and gets good reviews. What I couldn’t tell from the photos is that this is a converted motel. You walk through a lobby, but then out doors to your room. If you’re on the second floor, you’re lugging your bags up stairs. The rooms are updated, and it seemed clean but there was a hair in the tub which is always a little gross. I didn’t like that the bathroom sink area is open to the room so you can’t wash your hands or do anything at the sink without waking up the whole room. A door should be added. Also, the TV made no sense. The channels were not correct and the guide didn’t work. My son is on the news there and I wanted to watch but we could never find the correct channel. And could not get streaming to work, so couldn’t watch a movie or anything. That was frustrating. The staff were nice, but we stayed 3 nights and there was zero room cleaning. That also surprised me. I know it went away with Covid, but most places I have been staying in the past year or 2 have room service again. So overall, it’s a 3* stay for me. It was fine. I should note that the bed was pretty comfortable (and I’m very picky), and the pillows were also good. I wouldn’t necessarily choose to stay here again, but would in a pinch.

We had a great stay. They were very accommodating when I booked the wrong room. Love that you can walk to the restaurant and, the food was very good. Will definitely stay there again.

The hotel was very clean and the staff was super friendly, the breakfast buffet was really good especially the sausage gravy biscuits. The beds were decent. I would recommend this place to my friends and family.

The food was excellent and great variety, they kept up with refilling quickly. We used the pool and hot tub it was wonderful. The staff kept up with restocking towels