Surf City Inn and Suites
About this motel
Motel with full-service spa, walk to Santa Cruz Beach Boardwalk This smoke-free motel features a full-service spa, an indoor pool, and a snack bar/deli. Self parking is free. Other amenities include a business center, concierge services, and a 24-hour front desk. Limited housekeeping is available. Surf City Inn and Suites offers 66 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on a limited basis and irons/ironing boards can be requested. Recreational amenities at the motel include an indoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Hot Tub / Spa
TV
Garden
Map of Santa Cruz, CA
Motel in Santa Cruz, CA
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
3.1/5.0
Average(1,001 Reviews)
5.0
Very clean, comfy bed, great shower, nice pool and hot tub. Overall great stay.
4.0
the mattress was very uncomfortable.
2.0
We really wanted to like this room, but it was very disappointing. For starters our shower water was cold, even though we put it to the hottest setting, there was small hairs on the bathroom sink from what looked like a man’s beard. And to top it off our room was under a staircase so we heard every single step from the upstairs guests all night long. Woke us up every hour. So much for a $200 night. Ridiculous. Indoor pool was crowded. Only good thing was it’s close to the boardwalk but jeez not worth it.
3.0
Bed was uncomfortable.
4.0
It was nice. Being close to the boardwalk and downtown. Hot tub and pool was good. Beds are decently comfortable
5.0
My family enjoyed this motel more than other 4 star hotels we’ve stayed at. The beds and the fact that the rooms were LVP instead of carpet made it feel really clean. Thank you for having a well lit parking area for our safety.
10.0
People are quick to complain but never complement places. I really like it here. The price was awesome staff was nice.
3.0
Loved it had 3 beds. People above us was stomping all night. And someone kept pausing the tv or maybe the remote was bad but yeah. Overall we will be back
10.0
The room was clean - ample sized room for three beds. Enough for family of six people. Great to have an indoor pool and really nice and hot Jacuzzi!
10.0
Great staff, let us check in early with no additional fee
6.0
Bathroom was outdated and bathtub drainage didn’t work properly
10.0
Beautiful inside out clean service really good I really love it staying there with my family
2.0
I was treated horrible by the housekeeper and the manager didn’t seem to care and this isn’t the first time that she was verbal I thought she was going to attack me another time and she stole my car key and I had to get locksmith they definitely annoyed me
8.0
property was quiet and the rooms have smart tv's in them. the indoor hot tub and pool was also a plus. a few outlets didnt work but that was no big deal. we plan on going back and taking the whole family!
2.0
The stay was fine. Only needed it to sleep one night. Which is good. Could be cleaner, quilt had stains and someone else’s hair on it. But to be fair, bed sheets were clean. Walls are extremely thin (you can hear everything). Staff was pleasant.
8.0
No pool towels. Poor coffee service.
10.0
Great stay
3.0
We were unexpectedly pleased with the hotel. Our suite room was roomy and clean. It was perfect for our needs. The beds were comfortable. We also really enjoyed the indoor pool and the hot tub during the rain. We will stay here again.
6.0
Very average
10.0
Friendly staff. Great area. Walking distance to the boardwalk and ocean
2.0
Super dirty sheets stained and debris all over mattresses ruined my vacation
6.0
I enjoyed the spacious room. I did not appreciate the smoking paraphernalia left in the room by the previous guest.
4.0
Sheets were a bit dirty and walls/bed was very loud. Also a few seedy characters around in the evening but no issues and staff was very accommodating to early check in and leaving a key for another guest.
5.0
Very good location clean and comfortable
3.0
Price reasonable. Don’t expect too much . No toothpaste, shower cap , slipper provides.
3.0
Thank you for upgrading my room :) very comfy
1.0
Was given a room with two queens, not one king. Both queen bed sheets were dirty/stained and had hairs in them. Holes in walls, patched and unpainted holes in walls and doors, dirty surfaces.
New room with king bed smelled so strongly of chemical cleaners. Surfaces were dirty along with lots of holes and patched holes.
8.0
I reserved the room that best fit my needs. I processed the payment and drove to the hotel. I was able to check in immediately. The staff was friendly and I would recommend staying here to anyone.
5.0
Excellent
1.0
This Hotel does NOT change the sheets in between guests. Both of our beds had yellow pee stains (fresh). It was disgusting. Bring your own pillows because the pillows are flat as a pancakes and they only give you two per bed. Bring your own towel too because the towels are tiny - not even the size of a standard bath towel. Very strange. It looks like they have tried to do some renovations but the place is a dump, very dirty. I guess you get what you pay for. The only good thing about this place is the indoor pool/ hot tub. That’s it!
1.0
We had to change rooms multiple times because of bugs in the room. The first room we were in had dead bugs in the mattress. The next room we were in had live baby roaches in the room.
2.0
Indoor pool area with hot tub is great. Location is also great. Price is reasonable for the area. The hot water was not working for any of the showers the weekend we stayed however, which is a dealbreaker
3.0
Looks like they are making a lot of upgrades. Looks good
2.0
The owners have and are currently fixing up this place. Fresh paint, new floors and fixtures everywhere. It's a fine place to stay, but the remodeling appears quick and shoddy, with paint peeling in places and some breakage of trim. The lighting in the rooms is upsetting. It's too much daylight and makes the place seem extra cheap. They could replace the light bulbs in the rooms with warmer light and it would be a big improvement. The rooms have a strong aroma of cleaner, which also comes across as cheap. A couple of the guests seemed a little shady, though most of the guests were just fine. Someone did come through the place around 5am knocking on doors and calling out "Jim". That was upsetting.
The location was great - walking distance to the boardwalk and to downtown. Overall, this place is a good value, but don't expect it to be anything but a painted old motel.
1.0
I was traveling to move my son into UC no space for 2 cars and when asked about accommodation still none even offered to pay for it and had to park on the outside where there’s rvs and tents hopefully my vehicle isn’t stolen.. Wouldn’t recommend due to safety of vehicles having to be parked out of our sight.. Bad business..
2.0
Pillows were not so good and could have used 4 in bed instead of 3. Holes in the bathroom wall. Nice if staying for a few days since there was an oven and refrigerator. Price was reasonable. Seemed fairly clean.
4.0
Positive: Served its purpose for our stay in SC. Walkable and easy to access.
Negative: Our bed sheets were dirty, used, hair and stains located in between the different layers not just the top sheet. We had to strip are own bed down and ask for all new sheets and covers. Staff was helpful.
5.0
The staff and service at the hotel were amazing. Very friendly and accommodating. Newly renovated and you can tell they are working to make the property better and better.
1.0
The front desk manager and the lady on the kiosk were very, very nice. Other than that, this place was terrible. The owners tried to make the inside of the rooms nice, but it was not. Pillows were old and flat. Sheets had stains, and there was no fitted sheet so they came off in the middle of the night. No kleenex and a half roll of tp. We found hypodermic needs on the ground, visible for everyone to see. There were homeless people on the hotel grounds, living out of their vehicles and we could see them smoking crack from our window. We informed management, he went and "talked to them" and told us they were leaving. My husband I, both being from law enforcement knew this would not be the case. Management did nothing more than the initial conversation. If it were me that were managing the place, I would have called the cops and had them tresspassed off the property. Our daughter went to swim in the pool and said it was so disgusting she couldnt go in the water. The water was "milky". We drove hundreds of miles to be there and were looking forward to our stay. We were very disappointed. We will not be staying there again. Paid 350$ to stay, not worth it.
3.0
Room was comfortable but there were some stains on the pillows and the vents on the air conditioner and on the bathroom ceiling had a lot of dust build up on them. Parking lot was a bit dirty and garbage on the stairs. I also feel the lot could be more secure to avoid the people hanging out living in vehicles.
FAQs
How much does this motel cost compared to others in Santa Cruz?
The average price for a rental in Santa Cruz is $247 per night. This rental is $151 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at Surf City Inn and Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at Surf City Inn and Suites. Enjoy the water!
Is Surf City Inn and Suites pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Surf City Inn and Suites?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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