Holiday Inn Express Atlanta W\/ I-20\/ Douglasville, an IHG Hotel
About this hotel
Hotel in Douglasville with free breakfast and fitness center Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Douglasville, GA
Hotel in Douglasville, GA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.5/5.0
Excellent(752 Reviews)
5.0
Everything was good except the bed. I think it’s time to add some more mattresses, mattresses are soft and sinking in the middle. Other than that, everything else was wonderful.
5.0
Good stay at the hotel
5.0
Had a great stay & will be back soon. The staff was awesome & we were very happy with our room.
5.0
Melissa at check-in set the most welcoming tone for my brief stay.
3.0
Quick stop for the night. Please was in a perfect area, was clean and the beds were comfortable.
6.0
I called the number given on Expedia prior to arriving to the property and asked if I could have early check in, in which I was told yes. I arrive to the property and the front desk employee told me I could not get early check in and she hadn’t spoke to me so I then realize I spoke to corporate Holiday Inn earlier. The main office called and asked the hotel if they had early check in but never gave the hotel my name so when I arrived all the rooms for early check in were gone. My family and I had to get dressed in the lobby’s bathroom and was late for an event due to the misinformation. The main office needs to communicate specifics to the property or give a direct number to the property so this confusion doesn’t happen in the future.
3.0
Excellent place to stay. Extremely clean and well maintained. Friendly staff. Comfy beds. All for a great price!
10.0
Wonderful overall hotel, excellent breakfast. Staff was exceptional!
10.0
The rooms were nice. However our toilet stopped at the first flush. I checked out at 5:00 AM and before leaving I went to use the toilet at the check out area and it was also stopped up. Disgusting!
Another problem we encountered was the safety of the showers. The tub is high so it required a handrail for stability to enter the shower. Hower, after entering the shower using the handrail we were left facing away from the shower. To safely turn around required one more handrail since turning in a wet concave bathtub is a challenge to balance
10.0
Customer service was great, but in the morning was construction drilling and ponding early in the morning while sleeping. To noise
3.0
Great place no complaints.
10.0
I stayed here on a work trip and found this hotel to be safe, clean, and quiet. Would stay again!
5.0
Awesome staff, large clean room, easy access to bars and restaurants. Highly recommended.
5.0
Fantastic stay. Front desk staff was amazing at check in. Thank you very much
5.0
Overall it was good
4.0
Nice, Clean hotel in a good location.
5.0
Very clean and staff friendly
4.0
No handicap shower. No grab batd
5.0
This property was conveniently located by shopping and restaurants.
2.0
This hotel was significantly more expensive than others in the area, really not sure why. The room felt absolutely disgusting. The neighborhood did not feel very safe for the price either. If we hadn’t been driving for 12 hours and if this would have been refundable, I would have instantly gotten my bags and left. So disappointed with how this hotel was for the price. A motel 6 probably would have been more suitable. The staff was very very polite though.
5.0
Nice friendly saff
5.0
The front fesk was really helpful and allowed my toddler and i to swim before it was time to check in. They answered all my questions with kindness and hospitality.
10.0
I’ve stayed at this property a lot because we visit family in the area annually and I’m always impressed by the cleanliness of the hotel! Great place to stay with family.
2.0
The room had a very bad odor. The toilet has tissue left in it when we first arrived.
3.0
Very clean and friendly. Excellent breakfast. Recommend to any traveler.
5.0
It’s so clean and neat. All the shopping centers are walking distance. You can walk to Walmart if you need to pick something quick. All the high end shops are not that far from it. It’s very quiet and the staff are amazing. I will stay there again
5.0
Check in was very easy. Traveon was welcoming and thorough and the night manager, Joey, helped me print an important document I needed at 12:45sm. Good service staff.
3.0
Great location close to I-20, a couple of grocery stores, and a ton of places to eat. If you are traveling through Atlanta coming from the west, Douglasville is a great place for an overnight stop.
Wide variety of choices at breakfast.
4.0
Ok
5.0
I liked the location. It was close to restaurants/eateries and shopping rather you felt like walking for exercise or driving and not going out of the way. The complimentary breakfast area was clean with hot food and the staff was always in sight. The room was conventional, comfortable, and clean. It was simply wonderful.
3.0
Hotel is conveniently located.
3.0
It was very clean, breakfast was tasty, staff was friendly and the location was convenient to all of our destination locations.
5.0
Very convenient as an option after a late night flight. It took 20 minutes after picking up our car and it was much less expensive than an airport area hotel.
5.0
If I could put something beyond excellent I would have said it. Amazing journey. I usually don't write reviews, but this place deserve an extra plus. The best bedding experience ever.
Super Ultra clean.
4.0
The staff was very pleasant and greeted me upon arrival. I inquired about early check in and they called me to follow up.
5.0
GREAT STAFF AND CLEANING CREW. MY ROOM WAS ALWAYS WELL TAKEN CARE OF. THE WHOLE STAFF WAS FRIENDLY AND VERY HELPFUL DURING MY STAY.
3.0
great hotel very clean awsome staff excellent breakfast will reccomend
5.0
Great hotel
3.0
This Holiday Inn was adequate for a one night stay. The breakfast was decent but there were far too many people and the workers couldn’t keep the food out before other people grabbed more than their fair share. The poor ladies trying to service it were a bit rude if you asked a question about restocking things like jelly, etc. I’m sure they were over worked and under paid.
5.0
Very well kept and safe property.
FAQs
How much does this hotel cost compared to others in Douglasville?
The average price for a rental in Douglasville is $110 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Atlanta W\/ I-20\/ Douglasville, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Atlanta W\/ I-20\/ Douglasville, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Atlanta W\/ I-20\/ Douglasville, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Atlanta W\/ I-20\/ Douglasville, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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