Chelsea Hotel, Toronto
About this hotel
Located in Toronto, this lovely hotel for $189 per night is a fantastic choice for your next trip. Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Toronto
Reviews
3.8/5.0
Good(6,638 Reviews)
1.0
For the price you pay you expect a nice clean room. It’s very out dated, there was old garbage under the bed.
5.0
Family going to concert, lucky eclipse was happening
5.0
I had a pleasant stay at Chelsea Hotel in Toronto and the staff were very helpful after Hotels.com irresponsibly messed up my reservations April 1-4 & 5-7 in the same Chelsea Hotel. I personally ove-the-phone requested an upgrade with additional fee for adding a guest in the same room.
4.0
Great stay, great location and friendly staff. Not the most up to date furnishings (though the bed is very comfortable and a good shower) and two fire alarms (one at 1am-ish) - both from same floor. But we did enjoy our stay and found it very convenient- would stay again.
4.0
Comfortable room and bed, if a bit small. Friendly staff. My only issue was the room was so hot I had to turn off the heat unit completely and slept with the balcony door open... and I think it was about 1 degree outside!
5.0
So, it was mostly fine. One problem I noticed, which bothered me in the first morning, was that the sheets were dusty. I am quite sensitive to dust. I asked for the sheets to be changed, and the outer sheets were, but not the lower sheets, which still had a fair amount of dust and visible particles. During the second night my wife joined me, and she fortunately had a lint roller, and removed the dust. I then slept extremely well. Really, I cannot complain, it was a nice stay, but it strikes me that Chelsea Hotel might concern itself with that aspect, as I am sure that I am not the only one bothered by such things, and it did make my first morning somewhat stressful. Otherwise, I guess it depends on what you want. Future guests are informed that it is a huge hotel, in the middle of quite a lively area of Toronto. Well worth visiting, and lots of places to eat around it. But it can feel quite overwhelming at check-in and check-out. It is unquestionably convenient. It was also pretty quiet despite its location. The only bothersome noise I heard was from some ill-mannered guests having some sort of a birthday event on the first night who decided to have conversations in the hallway. I cannot complain about that really, as I was so tired on the first night that I fell fast asleep - I had thought of phoning the front desk to complain, and no doubt they would have responded quickly had I done so; but I fell asleep. I recommend it the hotel.
2.0
For the price you pay here it’s not great. Staff are not very helpful and seem indifferent to your requests, the lobby feels chaotic and busy, and there are lots of homeless people outside the doors harassing as you walk in. My balcony door did not lock as the lock appeared broken which was stressful. My room was across from a laundry/maintenance room so it was loud all hours of the night, staff yelling at one another and banging large carts in and out of the door. Calling the front desk was useless from my room as nobody ever picked up. Better off staying somewhere else for the price.
3.0
Check in was simple and relatively quick. Room was very out date. Balcony was usable and view was great! The seal around balcony door still allowed a breeze into the room. The thermostat didn't function properly and an odor would come into room while the heat ran periodically. Outside of this the stay was great.
5.0
Clean, comfortable, and conveniently located! It is walkable to many restaurants and things to do. There is also onsite parking (though I would check the measurements of your vehicle prior to arriving as it is a bit tight).
Highly recommend the Chelsea Toronto hotel for your stay in Toronto. We would definitely stay here again.
4.0
Hotel seems iconic, almost out of a movie. The view from our room (14th floor), the beds, desk, chairs and everything inside the room was good. Only downside was that the bathroom was not that clean - had what seemed to be wine stains? on the floor and the shower had hairs. Also the water pressure was so strong that the showerhead and the faucet were spreading water all over. Other than the stay was good and we had a good night rest.
4.0
Hotel rooms are very dated, balconies have a massive ledge inside the room that feels dangerous, overall felt like a dated hotel with not much effort put into the rooms.
4.0
it is a convenient location
5.0
Great, affordable hotel in downtown Toronto, can’t beat it.
5.0
Great place
Great location
Great staff
4.0
It was good overall the only thing is that we had one lamp you had to twist the light bulb out to turn off the light and we could here people have sex all day on the Saturday over all it was good we would stay there again
4.0
Well located hotel. At the heart of the action
2.0
Bathrooms in general and plumbing are old. The toilet runs unless you rattle the handle and still abruptly runs periodically unless you again rattle the handle. Happened during the night. Cleaning ladies don't look up as there were spider webs above mirror on the wall paper. Not a mini fridge in every room apparently. Stayed in Jan and had a mini fridge so assumed would have again but didn't so had to throw out food.
3.0
We had issues in our room; the door of our bed was broken plus our shower was not up to standards (cold water). After bringing these issues to the front desk, they moved us to another room.
2.0
Front desk check-in staff very friendly and efficient. Quick and friendly
Room was good but heater falling out of wall.
3.0
I've been coming to the Chelsea since i was 20 yrs old. And I'm 63. I've never had a bad experience in all the times I've stayed with the Chelsea. Great rooms, great staff and great did. Bring back Monarchs!
1.0
The shower was a nightmare, bed was not comfortable and the hallways were quite loud (thin walls)
1.0
Took a shower and used their towel to dry myself. I found a big patch of hair stuck on the towel as I was drying myself. Pics attached. I felt absolutely disgusted. I reported it to the hotel manager..he didn't refund my money. I just hope it doesn't happen to anyone else
4.0
Pros - still a super fam-friendly place - the heart of Toronto, lots of activities during Fam Day weekend BUT that's also negative. Getting to this hotel on a Saturday (coming from a city that is "minus traffic/construction = 40 min") and traversing the crappy protests, traffic, and construction(worse than ever!) was a nightmare. Killed my buzz, but oh yea, the hotel. Needs a bit of an update and needs to be kept a bit cleaner - overall still a solid 4/5!!
3.0
It was family weekend so the hotel had a lot of great things planned. And there is a pool with a water slide! Definitely a winner.
2.0
I enjoyed my stay. One of the drawers is a bit loose (room 2679),but no drama here.
IT would be a nice to have shower cap, but again, I'm nitpicking
1.0
I could never get hot water. Had to take lukewarm showers.
2.0
Spoke to staff on two previous occasions that a piece of gym equipmenrt had been assembled incorrectly, and could potentially harm someone. Still, no action taken by the hotel. :-(
1.0
Where we stayed looked nothing like the photos we were looking at. I have yet to get my $150 deposit back. We were told 2 different things for the pools. The parking is horrible as you could get lost if your not from there. Your Pepsi machine doesn’t accept $5 bills ( or it didn’t when we stayed )
Nor did it take change.
2.0
It was great, the rooms were clean, bed comfortable, staff very friendly. It was just the alarm that went off at midnight that was unfortunate. But it’s okay, safety first.
3.0
Rooms are so out dated. Needs an overhaul. Shower/bathtub dingy.
1.0
Checked in early morning (1:30 a.m.)
Room was on the 14th floor. I was tired from the drive. The keys I received didn’t work. Had to go to the front desk again.
Room next to us was throwing a party. Loud screaming, moving furniture, talking and laughing. Sounded like they were in our room.
Worst part is that we stayed two nights. On our second night the party continued. Horrible experience. For a hotel that charges these types of prices you would expect to get some rest!
Horrible experience! Glad to be home!
8.0
This hotel is worth the stay especially due its location.
10.0
Appreciated the complimentary upgrade!
8.0
Great experience!
10.0
I was sad the family fun zone pool and slide was out of order but the kid play room and arcade were fun for my toddler, a good location, nice room!
4.0
Spent 2 nights here for the recent UFC event. Would never be back. Our first night there our toilet was filling up every 5 minutes due to a leak. (Hard to sleep with running water all the time)We told the front desk the next day at 11am about it and they said they'd fix it. We arrived at 2am from the UFC event and are room cards no longer worked. So we had to go back down to the desk at 2am. And we told her we weren't impressed especially after the toilet issue. 20 minutes later a maintenance guy comes to my door(at 230am) with a toilet seat.... That wasn't even the issue in the first place. Poor communication. For a 4 star hotel Im not impressed and I'll never be back.
8.0
This was an excellent place for a weekend in TO. Thank you to the fantastic staff!
10.0
This was our first time staying here! The location for shopping is awsome! Staff was super helpful and friendly! We loved it!
8.0
I was here with my grandsons, and they were extremely disappointed that the pool was closed. Also, the heater was very loud in the room.
6.0
Staff was amazing, tiny tv and outdated decor
FAQs
How much does this hotel cost compared to others in Toronto?
The average price for a rental in Toronto is $119 per night. This rental is $70 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Chelsea Hotel, Toronto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Chelsea Hotel, Toronto. Enjoy the water!
Is Chelsea Hotel, Toronto pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chelsea Hotel, Toronto?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub / spa.
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