Extended Stay America Select Suites Atlanta Cumberland Mall
About this hotel
Hotel with free parking, near The Battery Atlanta This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Select Suites Atlanta Cumberland Mall offers 125 accommodations with complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Smyrna, GA
Hotel in Smyrna, GA
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
3.1/5.0
Average(998 Reviews)
3.0
The room was small and crowded. The carpet was filthy. The kitchen area was said to be fully equipped, it was not. No utensils, or anything to cook or heat up in. The microwave was rusty. The refrigerator was clean and functional. The outside of the building needs cleaning and painting. The lobby was dirty. Will not stay here again, will not recommend.
3.0
Everything was average. Buildings and grounds not the cleanest as cigarette butts and trash were on the ground. The carpet in my room was dirty and smelled moldy. Good thing I had shower shoes. No shampoo or hairdryer provided. Surrounding area had lots of convenience stores and restaurants. About a 20-minute walk to Truist Park.
3.0
Room stink. Carpet filthy. Lock on door wasn't secured. we was told that was the only room they had. Took front desk clerk an hour to check us in.
1.0
Floor in room was dirty being I came in evening couldnt recognize till my child walked on it. Bottom of foot and socks black.
10.0
The front desk gentleman was so nice
1.0
Had to wait close to an hour before anyone came out to check us in.
3.0
I felt safe. The staff was very friendly and helpful.
2.0
Checked in. But no one cleaned the room prior to my arrival. Dirty towels and trash. So had to get a new room. Front desk guy was very nice though.
3.0
Clean rooms. All appliances were working and very clean. No bugs. Good rates. Just lacking a shower curtain
1.0
Photos don’t do this place Justice. Second bathroom didn’t have power. Holes in the wall. Carpet ripped up and fraying. Multiple outlets with no cover. My girlfriend joked about not wanting to even sleep in the bed fearing the sheets were not clean. Rightfully so, when we entered the bedroom there was two dead fruit flies on the top sheet.. if you want a cheap place to stay, this is it, but don’t expect conditions shown in photos…
1.0
Got charged twice..still waiting within the 3-5 business days to return my money to my card which definitely affected my weekend.
4.0
The staff at check in were friendly & courteous. However, the room, while clean, needed maintenance. The outside of the rooms (walkway, stairs, etc) were filthy, the parking lot was trashy. The overall condition of the motel is deplorable. The ONLY thing this place has going for it is location to Truist Field. This place needs to up its game to be on par with The Battery.
1.0
Tried calling for a late check in and was told at 1am I couldn’t check in. So I asked if he could just check me in now because I wasn’t gonna be able to get there by 1am cause of car troubles. He rudely said no land I asked why not because the hotel in Dallas did it for me with no trouble, and it’s the same hotel chain. He said “I’m not in Dallas I’m in atl then hung up on me. When I called back he continued to be extremely rude and said he was canceling my reservation and hung up.
1.0
The only good thing I can say is that it was an ok walk to the Braves stadium. Nothing else good. The room was dirty, not vacuumed, everything stained. The bed was broken and miserably uncomfortable. Something in the wall made a loud racket every hour for ten minutes. Will never stay at one of these again.
2.0
Room was fine, close to what we needed. The floor on the room was nasty, I forgot my sandal/shower shoes and walked across the floor one time and my white socks were black.
2.0
Very old and outdated. Add not clean to that and it is not a good place to stay.
Cheap but there is a reason why.
4.0
First of all, the staff are so nice at this property.
Some repairs need to be done though. The location is great for baseball fans.
2.0
You get what you pay for. The room was dingy and in definite need of repair and upgrade. It smelled like stale cigarettes and air freshener. The bathroom sink was not even partially cleaned; there was toothpaste and tiny shaved hairs all over it.
The gentleman that checked me in and out was very nice and personable. The location was convenient to walk to the Battery, which saved the outrageous parking fees.
1.0
Did not have a key to door.
1.0
The first night my room was infested with cockroaches. i asked to switch rooms after that and the second night the new room they gave me did not have a shower curtain in it, and the smoke detector was out of battery and continuously beeping loudly. I asked them to fix it and I hoped it would be done when i returned for the night as I was participating in a convention. When i returned the smoke detector was still not fixed and I therefore couldn't sleep. Luckily I live in the Atlanta area and I just went home for the night but it would have been really nice to be able to use this space to relax and enjoy the convention that I had planned for.
1.0
This property was disgusting. The room was filthy and looks as if it hadn’t been updated in years. The towels were nasty and covered in hair. People were walking around all night playing music, smoking, and talking loudly. Avoid this property if you can. I will never ever stay at an extended stay in Atlanta ever again
3.0
Ok
2.0
Room had several defects and coroaches crawling. People where yelling, dogs were barking and doors were slamming. Couch was uncomfortable and sleep was limited. I have stayed at cheaper places better than this.
3.0
Shower Curtain too short. No hair Dryer.
5.0
Nice budget hotel near Truist Stadium
1.0
Our room had 3 roaches in it when we came back from the Braves Game. Also, the folks in the room above us were incredibly loud and literally jumping around making noise for the ENTIRE night. When I called the desk (which I had to do from my cell phone because the room phone didn't even work), I was told that we couldn't be moved and that they couldn't do anything about it, but that I should call the police.
Hand's down the worst $300/night hotel I've ever stayed in in my life. Do yourself a favor - just sleep in your car.
1.0
I booked a reservation (paid for it) for Saturday July 16th and there was not any lobby service worker when I went to check in and the door was locked. I called and called the front desk and the man was not even in there. It was 2am by the time the man came back to the office.
3.0
I think the lack of a coffee machine in the room was very frustrating
2.0
Lightbulbs have never been cleaned. Guaranteed.
Old, moldy in bathroom area.
Mattress has a dent from over use in one area. I assume this is the oldest mattress in Cobb County.
Staff was friendly and attentive.
HOWEVER, at the time of checkout, there was no one to check me out. So I left a note because I had to leave to go to the airport. A have a picture of this. I even reached inside the counter to reach a pen and paper for the note.
1.0
This hotel shouldn’t not be on Expedia.
We arrived at 7 pm and the check in is at 3 pm however there was no room available.
We had to wait another 2 hours to check in. Rooms are dirty with visible water damage and black mold. It is a health hazard
5.0
Nice
1.0
Upon arriving, the desk staff told us they could see our reservation in the computer but that they didn't have a room available for us. She got a manager who also said there wasn't a room for us, despite us paying and booking a month prior. The manager tried to blame it on Hotels.com and said they overbooked them. Ultimately, they "found" a room available and we were able to stay. It was convenient to Truist ball park, which was a perk for us since we walked to the Braves game. It was mostly clean. A coffee pot in the room would've been nice. There was no ice maker at the hotel and not ice trays in the freezer, which was an inconvenience. The grab and go breakfast was simple and not much, but better than nothing.
3.0
Best place to stay!! The staff was so amazing!! We went to watch a ballgame and the hotel was about 3 blocks from the stadium. We will definitely be back!!
1.0
That hotel was awful. Crack pipe in front of my door, someone smashed the peep hole with a hammer and shattered it. Broken down abandoned car with flat tires in front of my room. Broken light switch, dirty bathtub. Parking lot was full of abandoned cars and grills. The spot to walk your dog has glass garbage and poop everywhere. Go to a nicer hotel
1.0
Convenient location, plenty of parking, and dog-friendly. The gentleman at the front desk was pleasant and accommodating. The first room I was given was clean but the door did not lock properly. The deadbolt would not latch and the security bar was broken. The room I ended up with had an overpowering cat pee smell and was not clean. There were bugs on the floor and the tub was dirty. I didn't plan to spend much time in the room and I already switched rooms so I didn't bother complaining again. I felt uneasy during the time that I was in the room, but that was mostly because of the other guests. I got woken up at 2am to a huge cockroach crawling on me. Then a few minutes later had a drunk guy pounding on my door and that was the final straw. I left at 2:30am and felt safer and more comfortable sleeping in my car at a rest stop.
5.0
Good bed. I’m spoiled the sheets were a bit tough. Otherwise no problems the staff was very friendly.
3.0
Very friendly staff
1.0
I'm traveling by myself and I didn't feel safe at all the service was horrible and the room was super smelly and feels dirty I check in and 15 min later I check out and I ask for a refund and they said no even when I told them how I feel unsecure and unsafe. I don't recommended for a women traveling alone AT ALL!!!!
1.0
It had plenty of space. But the overall of the room wasn’t clean . My kids didn’t have any blankets for there bed . It was no terrible I only stayed because we was tired and I was up and out early the next day . The staff is great but the rooms are terrible
2.0
There was no one at the front desk for check in for about 10 minutes and no bell to call someone. Someone was calling on the phone for about 3 minutes at the desk.
The room looked modern except for the water features. The sink constantly dripped and both the bath and shower heads would run at the same time with no way to adjust.
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $134 per night. This rental is $68 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Atlanta Cumberland Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Atlanta Cumberland Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Atlanta Cumberland Mall?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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