This hotel is awful! The air didn’t work! The room was disgusting, old, and sticky! The shower was constantly running! I swear there was a pimp and his “girls” walking down the hallway on our way out! We left five minutes after opening the door to our room! They used new updated pictures for a very old and outdated hotel! Horrible experience! Also no refund was given! Do not use hotels. Com!!

The rooms were not clean, had pee on covers whwn I went to the front desk and ask for a refund was told they were unable to do it. Found used condoms in the chair, the towels were filthy. Breakfast did not have any good options. The young lady in the Breakfast area wanted to make your waffles but never changed her gloves. The room smelled like urine and when you go to the front desk nothing gets resolved. I am still in contact to get a refund.

Rude. I was never checked and drove an hour to find other accomodations. .the lady at the front said her system and she couldnt check me in. She said it would maybe be up in 3 hours and that i could wait in the lobby, or go somewhere else. Very disappoointong. How doi get this refunded?

Simple check in and check out. Free breakfast every morning and the rooms are nice. Thanks

1. The place was just filthy. There was trash in the elevator on the floor, plus a yellow "Wet Floor" warning card hanging on one of the metal bars inside the elevator the whole three days I was there even though there was no noticeable wetness anywhere....this sign appeared to just live there permanently, 2. The carpet was dingy and smelly. The dingy moldy smell was especially more pronounced in the common-area carpets, e.g. hallways. * the carpet was also badly stained everywhere including the guestrooms. *The carpet, for the very least, could have been better vacuumed as they were visibly dusty throughout, but especially the corners near the baseboards. * The rooms and hallways smelled like cigarettes everywhere even though most guestroom doors had 'No Smoking' signs on the doors. 3. The room they first assigned me had a toilet that was not flushing AT ALL!!! *Additionally, the toilet handle was on, but it was facing the opposite direction (upside-down). This could have been why it was not flushing, but either way, shouldn't the rooms be checked before a guest is checked in? How can I be checked into a room with no working toilet? It was an eyesore! STAFFING ISSUES 4. The staff grossly lacked customer relations skills! Extremely rude! I would fire every single one of them. (a). When I first called the front desk to report the toilet issue (as soon as I put my bags down and did a walk-through), the lady was not apologetic at all. She said curtly "well, there i

Shower dripped valve broken was Chinese water torture trying to sleep, room did not feel clean and maintenance felt lacking.

First, Hotels.com charged me $30 more per night than the hotel charges. Staff was nice and helpful however, facility smelled of smoke and tenants were drunk and unruly. They also require a $100 deposit that is not refunded for 3-10 business days. Also, our plans changed and we only needed one night instead of the two I had booked through Hotels.com. I had to pay for both nights as the night we did not stay was non refundable.

The building smells of weed, not clean, and so many people smoke in front of the hotel. Breakfast is okay. Asked for an extra folded bed, and received one for 15 dollars per day when it opened, it had old dried food with a large live cockroach in that. Hallways smell of weed. But the front desk lady during the evening was a good person.