great stay, lovely property and spa

Wonderful hotel, with excellent spa and restaurant.

The Priory was smaller than expected, and it felt quiet which was nice. We had a basic double room overlooking the courtyard. The room was warm, but had a fan. The traffic was noisey, but not too bad overnight with the windows shut. The spa area was nice, and not too busy. There is a sauna, and a steam room, but the steam room was out of order. The spa area could be accessed easily, and without going through reception. The breakfast was good, and the staff friendly. Its a fair walk to the town, but Taxi's are really quick to arrive if it's raining or you don't want to walk.

My husband and I stayed here with another friend. It was a gorgeous hotel. The thing that stood out the most was the service. I've never had better service. Their restaurant was exceptional. Realize that like many hotels in England, there's no lift, but their staff brought up our bags. We asked for recommendations of places to go and visit in bath and we were given a long list of options. I don't know how you could be disappointed staying here. It was lovely.

The staff totally made this experience special. I loved how service oriented everyone was. They really do care about their guests. Both the Hotel&Restaurant staff. The property itself is beautiful and aesthetic

Excellent service from very attentive staff. Room was very well presented and the pool was pleasant too. Unfortunately the steam room was not working during our visit.

We had a lovely one night stay for our anniversary. The staff were so kind and friendly throughout. The room was to a very high standard. The spa was amazing. Both indoor and outdoor pools were slightly salted and really clean. Nice to go for a swim before breakfast! The chef was very accommodating with meal preferences for dinner and breakfast. The garden was really pretty and peaceful. We liked that quite a few of the fruit and veg in the restaurant were grown in the kitchen garden. The only thing was the ventilation fan from the hotel kitchen that could be heard quite loud in our bathroom but it wasn't on overnight. The bed was really comfortable so we had a good sleep. Thank you for a very special stay.

The helpful & friendly staff ensured we had a pleasant stay.

It’s very much a unique property with beautiful warm and cosy main rooms. Our bedroom was outstanding- overlooking the garden and well catered for. However my only gripe would be some the communal areas were looking tired and as did the main restaurants.

We have never had such friendly and attentive staff! Wonderful hotel, beautiful setting and we hope to see you again next year. Thank you.

Nice stay. Kitty on reception was lovely, welcoming and very helpful and accommodating. She remembered it was my partners birthday the next morning and before she left for the night she must have passed on the message to the kitchen as when we ordered breakfast as room service there was a birthday card and a freshly baked banana chocolate chip muffin on our tray with a happy birthday chocolate. Lovely touch. Comfortable bed. Complementary upgrade appreciated. Nice breakfast. Room wasn’t super clean. Bath had streaky stains so didn’t want to have a bath. Some dust and debris on the carpets. Swimming pool was small but a nice temp. Was expecting more from a spa to be honest. Gardens lovely. Outdoor pool quite small and looked a little old. Couldn’t book a spa treatment due to staffing issues.

Amazing hotel. Excellent customer service. Thank you for this incredible stay! Thank you so much for the amazing room you gave us! I cannot recommend enough this amazing hotel! We will definitely be back! Thanks

Stunning location & surroundings. Very Professional staff, Kitty was our first contact at reception. She made us feel very welcome. Really enjoyed the pool, sauna & steam room. Robe & slippers provided. A discreet staircase to the Spa & Pool area was very convenient. Very relaxing atmosphere. Gorgeous decor to start with, plenty of social areas to enjoy. Our room was perfect. Attention to detail, with everything you need. An entrance hall with hanging & luggage space. Main bedroom included ample-spaced wardrobe & ambient music from the radio. Amazing views from our room, overlooking the stunning gardens along with a mini balcony. Love the L'Occitane toiletries, shampoo etc. Although no body-wash was included. Clever touches that each room was named after a flower. We were in the rooom named "Heather" Lovely & quiet at night. However, we were woken in the early morning by a drone/noise or aircon/extractor fan which was slightly annoying. This was the only negative to our stay. The bed was very comfortable. Portable Aircon unit & fan provided in room also. Staff were very attentive. When checking-out we were welcomed to enjoy the garden or pool for the remainder of the day. You were treated like a Celebrity. Superb service all around. Option to have breakfast delivered to your room, was also a nice touch. Great breakfast menu. Also able to pre-order your breakfast, the night before. A morning newspaper was delivered to your room. Excellent.

Love this place and highly recommend!

Lovely period property.

We stayed for 1 night beautiful hotel but very noisy. You can hear the street traffic and our room was above a service area, they stopped making noise at 1am and they had deliveries at 7am. No sleep! Aside from the noise very nice staff, clean hotel. But for the money >£250 per night the noise is unacceptable.

A gorgeous old hotel with lovely grounds, it's a pity the weather wasn't good enough for us to sit outside and enjoy the surroundings with a drink! The staff couldn't do enough to help and our room was very comfortable, overlooking the garden. Breakfast was plentiful with lots of different choices, all delicious. We ate in the bar one evening and again the food was delicious. The hotel is about a mile outside the centre of Bath, a lovely walk through the park. I would highly recommend this hotel. ht

Nice hotel, reasturant over priced for what you get. £200 for x2 start and mains. Fillet dish is £48 for 2 bits of meat massively overpriced. Service charge included on meals which was poor as they never came to get drink orders and we had to ask for more drinks

The property was fine. But with no air conditioning made the stay quiet unpleasant. Far too hot in the rooms.

I enjoyed the grounds, which had plenty of chil out areas. The staff are helpful and room was spacious and clean. However, on my last night I did have scallops in the fine dining restaurant as my starter, which tasted lovely but when I checked out in the morning I realised the scallops gave me food poising. Sadly, I don't think a return stay will come any time soon. Certainly not worth the £1,877 for two nights stay with breakfast and dinner for two.

Very well preserved old english hotel, excellent food and service. Shame about lack of air conditioning, as the room was far warmer than outside during the day and night.

Amazing everything was perfect and the staff were super friendly and bent over backwards to help you. I shall recommend to my friends and families

A properly run hotel with attentive staff and beautiful surroundings. We will be going back soon!

A charming ‘old world’ hotel & spa, great location and surroundings with lovely gardens. The staff are super helpful and friendly and made us feel very welcomed. A very memorable stay and would definitely stay again. Highly recommend.

Very comfortable and relaxing overnight stay, beautiful room overlooking the garden and great food, dinner and breakfast. Staff very friendly and helpful, couldn't fault it, would love to visit again.

Bought an overnight stay with breakfast for my parents as a late Christmas present, when my parents arrived they had an upgrade to a bigger room with a view of the back garden, they also put a box of chocolates, biscuits and fresh fruit in the room. My parents were amazed by the rooms and said the whole building was lovely and warm. My parents said that all of the staff there were so welcoming, friendly and efficient. They made effort to greet my parents and talk to them in the evenings in one of the lounge areas where the fire was lit, my parents really appreciated this. They said the breakfast in the morning was fabulous, they had a wide range of options and then had all the little bits on the side like toast, jam, croissants etc. the building itself it’s lovely and the grounds really compliment the building, my parents found out that the family who own the priory own a lot of hotels in the cotsworlds and my parents regularly go there for getaways. Given all the above I would definitely recommend the Bath priory !

Service ok but not in line with pricing.

Amazing, loved it, will be back…

Lovely hotel and top service. One bit of feedback - a long mirror in room would be useful.

Spacious bedroom, lovely spa, excellent dining, friendly staff, beautiful gardens and terrace, on-site parking, situated in a quiet peaceful location close to Bath city centre

The Hotel felt like living at home except the staff were better, more professional and very friendly with nothing being too much trouble. The food was far better and included probably the best breakfast I have ever had. I don't like writing gushing reviews as they appear unbelievable but this one is thoroughly deserved

Tranquil oasis, stunning gardens, breakfast delicious and plenty of choice, we had an evening meal with perfect presentation and amazing taste.