Extended Stay America Suites Nashville Franklin Cool Springs
About this hotel
Nestled in Brentwood, this lovely hotel for $78 per night is a great option for your next break. Hotel with free breakfast, near CoolSprings Galleria Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Nashville Franklin Cool Springs offers 347 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Brentwood, TN
Reviews
2.9/5.0
Average(960 Reviews)
3.0
Our lock didn’t work but we didn’t complain. It was only one night and was card reader entry. The location itself is great but the surroundings are very dirty. Room was spacious. Average cleanliness but no shampoo in the shampoo bottle left in shower.
2.0
We were in town for a funeral. The staff was nice. You have to checkout dishes and pans. We found that out after we got to our room. Our door worked when it wanted to. Most of the plugs did not work.
4.0
It was right of the freeway. Kinda of hard to get to because it is hidden.
2.0
outside trash everywhere-bottle caps all over-room phone was not working-i had to go to the front desk to pick up my kitchen utensils (they didnt have pots and pans for cooking), i was not offered any discount off my price for the extra work of myself doing what i was paying for. i chose this place specifically because of the in room kitchen.
1.0
Very old and run down rooms, toilet won’t flush properly, the fridge provided is rusty
1.0
Checked in at 1:00am. Was told coffee maker in room. No coffee make, no trash can in room at all. Mattress was terrible (lumpy) on right side.
3.0
I liked the staff. They were great. The only problem I had was the kitchen and bathroom floors were sticky and dirty. I recleaned the floors and the white towels i used had black goop all over them. Not sure why they didnt clean them because they jad obviously cleaned the room.
3.0
Highly recommended by me, thats for suuuuuure! Extremely friendly staff, super clean rooms, everything you could possibly ask for in comfortable hotel stay. Thankyou so much, Extended Stay America….. I will definitely be back again.
1.0
Room was not very clean, carpet was filthy & stained. Bathroom floor was dirty. There are no amenities... no blow dryer. No shampoo or conditioner. Had to make a target run. There was soap. No elevator so carrying heavy lugguge up 2 flights of stairs was unbearable.
2.0
We are return customers. This stay was comfortable; however, the floor was quite dirty. I spilled some water and when I wiped it up, the rag was black. Everything else was comfortable and quiet.
1.0
The room wasn’t in the best confusion. The bathroom was not the cleanest. The bed was very hard. The door was super thin and felt unsafe at times. Area around the hotel was nice.
1.0
my booking was cancelled and there was no option to say that ,so I had to say terrible there should have been a way to tell you guys, I was not able to go to the hotel so how can I rate my experience but it was terrible what expedia did to me 2 days before my departure i confirmed with expedia, but when I got to the hotel in the evening i was told by the hotel that expedia overbooked so i dont have a reservation then I had to call expedia they found holiday inn after about an hour i was waiting in my car with 2 small grandchildren in the night that was just horrible i will never use expedia for my booking ever
1.0
Room not ready. Waited 1.5 hours to find old, dilapidated condition of smoked in “non-smoking” room. Old outlets and electrical cords. People hanging out in parking lot drinking alcohol. A portable grill set up in parking lot with an actual coyote checking for food. Desk clerk very unprofessional at check in. Place was so bad that we didn’t even stay after seeing room and driving through parking lot. Went back and requested refund. Refund was the best part! Do NOT recommend this place!
1.0
Our flight was delayed, and they were extremely unhelpful and inflexible.
1.0
Phone didn’t work, toilet was clogged, shower didn’t work, no hair dryer, mattress was horrible. I will never stay at one of these properties again
2.0
After settling down in bed a leak started in the bathroom ceiling, water covering the floor. Had to get up and pack our things and move to another room.
2.0
Was what I expected. Room was secure, the whole area is surrounded by things to do. Cheap price, was there for sleeping only.
1.0
Check in says 3pm. Arrived at 6pm told room not ready yet. Waited another 2 1/2 hours to check in!
2.0
I was delighted for the last minute availability. However, the room smelled like someone has smoked in it before. I have a baby and I hate cigarette smoke so this was a total negative. Also, the advertised “breakfast” was misleading. I would rather walk to the nearest grocery store and pay for food than to have relied on them for their idea of breakfast (granola bars, coffee, bananas).
2.0
Thank you Daryl for your friendliness and quick check in. Room was clean and everything worked as it should. Safe area with plenty of restaurants close by. Would stay again.
3.0
The check in was easy and the room was clean no complaints at all.
3.0
The room was great! Definitely worth the $118 for the night we stayed there. The guy at the desk was super friendly. It was quiet and I felt safe in this area. They allowed us to check out a little later which was extremely helpful. Overall, it was a good experience and I recommend staying here.
2.0
The place is scary someone tried to get in our room in the middle of the night, neighbors were super loud doing drugs all night. The room was okay for the price
1.0
We were overcharged for our room, and there was trash in a drawer, on the windowsill and behind the bed ( which was pulled away from the wall) carpets were stained. Waiting for a call back on the overcharge
5.0
The room itself was awesome. We loved the counter with 2 stools in which to sit, eat, do puzzles. The chair in the room was also so comfortable! I will look for Extended Stay America on all my future travels.
Mara G. Berry
3.0
Our room wasn’t very clean - we found a sock from the previous guest under the bed. They also charged us an expensive nightly pet fee that wasn’t advertised when we booked the room. Also, no breakfast. And quite expensive for the location and quality.
2.0
The sofa back was filthy and in need of recover/replacement. The baths and floor were very clean. Very quiet too.
4.0
One thing wrong ... the toilet seat was loose, only one bolt holding it on
3.0
This is a decent place to stay. It was clean and the staff were friendly.
2.0
It was fine. Only thing I didn’t like was being on the backside upstairs. Front desk was excellent!
2.0
The hotel was beautiful although I was unsure where the actual check in area was due to construction and the restaurant areas in the front. Beautiful and comfortable rooms and superior service. The front desk staff was some of the best I’ve ever experienced. Just friendly and offered information without rushing through the process.
2.0
Check in was easy, front desk was nice. Breakfast was lacking in options. Coffee was good but the packaged muffins weren't the healthiest options. Recommend some fruit or something not prepackaged.
2.0
Most reasonable price in the area. Plenty of options to dine. Good thing since this is considered an extended stay, you'll need to bring everything you would need to do so. And the free breakfast is prepackaged muffins. Bare bones place.
1.0
I was charged twice for my stay. The staff wasn’t able to find my reservations from Expedia that I had already paid for. They said they couldn’t find my reservations so I had to pay for the rooms again. I’m still trying to get reimbursed for the money I spent. I even showed them the receipt for the reservations but they couldn’t figure it out.
4.0
Area was great. I wasn’t told that the kitchen appliances or utensils were to be requested the day before
2.0
Decent place to stay. Everything was clean. We did not stay in the room a lot during the day. The bed was not the most comfortable and the pull out bed was really uncomfortable. But overall, we enjoyed our stay and would stay here again.
5.0
We had a wonderful stay!
2.0
The room was ok for one person but the king size bed made for a tight fit at the kitchen area. Clean and looked like it had been recently painted but was obviously an older hotel. No dishes, cookware, utensils or anything else for cooking, although it had a stovetop, microwave and refrigerator/freezer. Wasn't a problem for me, since I brought food that only needed to be heated up and had brought paper plates, plastic utensils, napkins and a mug for tea. I would stay here again if I was in the area.
4.0
Great location. Area was safe and nice.
3.0
My room was very clean and tidy when I arrived. Bathroom was clean and everything in working condition. Perfect location and set up for me
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $141 per night. This rental is $63 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Nashville Franklin Cool Springs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Nashville Franklin Cool Springs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Nashville Franklin Cool Springs?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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