Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel
About this hotel
Situated in South Portland, this attractive hotel for $114 per night is a fantastic choice for your next vacation. Hotel with free breakfast, near Maine Mall This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel offers 130 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of South Portland, ME
Reviews
4.4/5.0
Excellent(1,000 Reviews)
4.0
The clerk at the front desk, when checking in wasn’t very friendly. He was efficient but didn’t crack a smile or make you feel welcome. Room was nice, bed comfortable but carpet wasn’t vacuumed as we were picking up m & m’s and the top off a child’s sippy cup. The sofa bed had a musty smell and springs are gone. Breakfast was great and plentiful.
1.0
This hotel was overall in decent condition and fairly clean; however, we arrived from
Boston at 5:15 to be told that our room was not yet ready. Checkin time was supposed to be 3:00. Everyone was exhausted and we had planned to Uber eats and grab a pizza. No dice. We ended up eating at a nearby spot - junk food for $80. Our room was finally ready after 6:00 pm. Unacceptable. Then, quiet hours begin at 10:00, which I understand, but 2 little kids were running up and down the hallway playing until 9:30. We left the hotel this morning at 6:00 am. Very uncool. The room was mostly clean, though but the beds weren’t exactly comfy - I felt some springs in my side. This whole thing is just unfortunate. Regional manager Shane was supposed to call me back this morning but I’m guessing he “forgot”- don’t plan a stay here if you’re looking for a “no hassle” experience.
5.0
Very clean and good service. Loved the semi privacy afforded by suite. Great value! Breakfast included was a nice touch.
10.0
I have always had a good experience here, that is why I keep coming back when I am in this area.
3.0
Nice hotel. Great breakfasts.
8.0
Shuttle was awesome to have take us to a birthday party and pick us. The room was better than I expected.
10.0
The only part of this experience that was sub-par was the breakfast apples and some items. And the tvs did not work in the exercise room. Otherwise, a perfect stay!
8.0
Liked that it was close to shopping and restaurants. Didn't like that the pool was closed and that one of the two elevators worked.
10.0
I love that they have a lot of usb charging options in the room. And beds we’re really comfortable
6.0
A very uninspired hotel. OK: layout, lighting, parking, breakfast buffet, most of the linen. Not OK: black hair on and in the top sheet, lack of linen/pillows/blankets for the sleep sofa, really loud doors and halls, and worst of all black mold in the shower. When we left I told the woman at the desk (Rachel I think?) about the black mold to which she replied “oh, on the caulking? Yes, perfect” and she walked away. Not my idea of acceptable PR. Will definitely not be staying with this company again.
10.0
Well appointed breakfast. Offered a gluten free muffin. Clean facility, comfortable beds. Would stay again!
5.0
Expensive, but the area is nice and out of the way but still close enough to town that you can quickly get something to eat or order out. Room was very comfy and the staff were polite and accomodating.
5.0
The best part was the warm pool and the breakfast. We stayed Thanksgiving until Saturday, of this year 2023. The gentleman that was assisting with keeping the breakfast area clean and stocked was soooo nice and friendly. He would say good morning to everyone that came in. He definitely made my day and he should get a raise for going above and beyond. The lady cooking the food was friendly too.
5.0
Friendly staff and large spacious rooms. Above average breakfast.
1.0
Pet policy on hotels.com was stated as $50. At check in they imposed another $75 non refundable cleaning deposit. I made $142 payment on the app. They charged another $129 at check in for incidentals and pet fees. After check in another $100 charge was added, supposedly in error. All of these bookkeeping issues would have been tolerable if they hadn’t checked me into a room with a severe leak by the window. It rained all night and there was an annoying and persistent drip. I informed the desk in the morning. Was told since I booked on hotels.com, that they couldn’t really do anything or make any adjustments. Totally unacceptable.
3.0
Really enjoyed. Arrived early, front desk was very helpful at check in to get us in room early. Kids thought it was a great space, and really loved the pool.
5.0
Great location relative to shopping and dining. Very close to the mall. Check-in was simple, and my wife hurt her knee and was on a crutch so we were given a first-floor room without even needing to ask for one.
5.0
Near Lots of restaurants and the Maine Mall for shopping!
4.0
It was clean and quiet. The room was very spacious.
5.0
I have stayed there before and will again.
5.0
One elevator was broken so people had to ride up and down until they got to their destination waiting for others to get on and off but it worked out ok
5.0
Friendly staff
4.0
very convenient for a girls shopping trip.
5.0
We were just visiting the area, the desk and housekeeping people were very helpful.❤️
3.0
Great place for a short dtay, close to the city and amenities. Friendly staff and free pit stop breakfast.
3.0
Everything was very good with the comfort of our room, the friendliness of the staff and the breakfast buffet. We did have a problem with our shower valve, but the management took care of it promptly. The location of the hotel is convenient to downtown Portland and to PWM Jetport. We would definitely stay there again.
3.0
Very nice place had great service and was very clean
5.0
close to shopping, great staff, clean, free breakfast, suite
2.0
There was mold in the bath/shower. Otherwise, very nice facility and accomodations
5.0
Great property very clean, neat and spotless room. I would stay again at the hotel.
4.0
Hotel was nice and clean, however it is not in an area that I would walk around since there are no sidewalks. The breakfast was good, coffee was delicious and available all day which was an added bonus. Beds were a bit too soft for me, but i still slept comfortably. Pool area left a lot to be desired, it did not look or smell inviting as it reeked of chlorine and was muggy. My one main complaint: no housekeeping, we stayed four nights, requested housekeeping and did not recieve it, very disappointing.
5.0
Perfect
5.0
Very satisfied
5.0
Great breakfast!
5.0
Great facility, we’ll-trained staff and a delicious breakfast, made for a relaxing staff.
3.0
Very impressed with whole look of the hotel. Beautiful lobby and grounds. My room was
Larger than most I've stayed with great floor plan. Upscale modern decor. Staff was very friendly and professional.
4.0
Checking in was easy and smooth. The bed was comfortable. Only issue was the room door, it very loud when you close it. You can hear when someone is in the hallway
5.0
Dining area was great
5.0
Overall very nice stay. They do need to pay a little more attention to the shower heads they look like they should be replaced or cleaned.
3.0
Everything was very clean - just loud at night with being not to far from elevator and the pullout was not very comfortable.
FAQs
How much does this hotel cost compared to others in South Portland?
The average price for a rental in South Portland is $263 per night. This rental is $149 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites South Portland, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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