Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes

Combined shower/tub, free toiletries, hair dryer, towels

About this hotel

Situated in Mud Island, this charming hotel for $110 per night is a fantastic option for your next vacation. Comfortable hotel near Beale Street A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Laundry

Gym / Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.6

Good(94 Reviews)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Laundry

Gym / Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Reviews

3.6/5.0

Good(94 Reviews)

5.0

Apr 2024

The location was fantastic , near everything I wanted to do and see ! The property was very nice and the entire staff were awesome people. Met a lot of very nice people while I was there and would recommend this property to anyone who is in the Memphis area .

5.0

Apr 2024

1st in Memephis. Was fun to see City. Hotel was great. Restaurant and bar was good. Staff was all friendly. Rooms were clean. Parking areas was safe.

4.0

Apr 2024

Got checked in well. Polite staff person. Elevator was extremely slow. Room was nice. Limited parking. Had not expected price for parking.

3.0

Apr 2024

Was just staying for one night. Room was clean and comfortable. Area seems a bit sketchy at night. Make sure to get a room with a city view. The other side is very noisy as it faces the interstate with trucks and cars going by all night long. I had no problem with the noise because I brought a fan. Got checked in fine and went to dinner. Came back and found out that I didn't have a remote in the room. Went down to the lobby, didn't have any extras and severely understaffed to go check anywhere else. Couldn't get one in the morning. Got back to the room & key didn't work. Apparently my son said another family was checked into our room and came in. Good thing that didn't happen while we were gone. The next morning the water in the shower was lukewarm at best. We were on an upper floor. Might be hotter on a lower floor.

4.0

Apr 2024

Good location. Good hotel and safe neigbourhood

3.0

Mar 2024

The update seem like they were not professionally done. I had holes in the wall behind my mirror in the bathroom. Dog barking in the room next door and i am not a animal person. So i feel that they should have a floor for those people.

3.0

Mar 2024

Stay was ok. My toilet was broke. I had to lift toilet top up and pull string to flush. I didn't bother no one of the issue only because I was rarely in room

4.0

Mar 2024

The hotel was clean and very convenient for access to the downtown festivities. We took advantage of their shuttle van multiple times. The drivers were very friendly and helpful with suggestions. The bed in our room was very comfortable. There was noticeable road noises from the interstate, which goes behind the hotel, but it didn't interfere with our sleeping.

5.0

Mar 2024

Our check in was easy and the member greeted us with a friendly welcome. The bartenderess was amazing! She did the bar plus took orders for food from the dinning area.

3.0

Feb 2024

Had a nice stay. Employees were super friendly. Bed was comfortable.

8.0

Jan 2024

The location was good.

3.0

Dec 2023

Super comfy beds. Hotel shuttle to Beale st.

10.0

Dec 2023

Great location but does not feel safe walking down to Beale street. Lots of homeless people. There was a stain on the carpet and armchair that was in the room.

10.0

Dec 2023

Friendly and helpful staff. Hotel is lovely. Room was clean and comfortable. Close to the giant Bass Pro Shop, which was a fun thing to do while here.

2.0

Dec 2023

The stay was good- did not know we were paying for parking until check out.

10.0

Dec 2023

Very warm and welcoming staff. Very comfortable beds. Breakfast was delicious!

6.0

Dec 2023

Too expensive for a dated hotel. The only thing it has going for it is location.

3.0

Dec 2023

Very nice and convenient to all of downtown Memphis.

5.0

Dec 2023

Enjoyable

2.0

Dec 2023

Original room had no hot water. Had to move. Breakfast was overpriced and underwhelming. Lower level parking had something funky dripping on my car. Mostly on windshield which wiped off. But some on painted pillar that I couldn’t get off. Otherwise all good.

3.0

Nov 2023

We always stay here when visiting Memphis. Staff is great! We especially appreciate Reginald and his shuttle service.

2.0

Oct 2023

Front desk staff was not overly friendly. Showers would not get overly hot and if they got warm it was brief. Parking was very difficult. Beds very hard.

2.0

Oct 2023

Check in team was friendly and fun. Breakfast staff was hard to find.

1.0

Oct 2023

I had NO HOT WATER FOR THREE DAYS

4.0

Sep 2023

The staff was very helpful and happy

3.0

Sep 2023

It's fine

1.0

Sep 2023

I like absolutely didn’t like the staff or area it was very hot in the inside need a refund

2.0

Aug 2023

Linen, nightstand dirty. Keurig did not work. Reported to front desk and they did nothing My stay was a total of 6 days

4.0

Aug 2023

We love this location. Convenient to Beale street and such. AC in the lobby wasn’t working but they had fans and it seemed cool enough.

1.0

Aug 2023

Room was not as filthy as other reviewers commented but the towel bar was falling off the wall, towels were dirty, door had to be lifted and adjusted to close securely. We looked at the room prior to checking it and it did not seem too bad looked at the matteess etc.. Went out to dinner and such got back to the place around 9pm. But as I was about to lie down I noticed LOTS of tiny black bed bugs on the stark white sheets. We checked out so fast and drove to another hotel. Gross As others have noted just avoid this place.

1.0

Aug 2023

First of all the parking situation is absolute trash. There were at least 50 motorcycles blocking the entrance and the front door. Get in and the room that I reserved with the king bed was unavailable and no apologies were given just you can take the double bed or not.

2.0

Aug 2023

They really need to shut this hotel down and completely remodel. The floors were so nasty it seemed it flooded and the carpet had mildew. The smell was awful. The lobby did not have air conditioning and it was 96 degrees outside. The shower did not have any barrier to stop the water from coming out so water ran all over the floor in the bathroom. The sheets were very itchy. There was also only one way in and one way out. This by far one of the worst hotels I have ever stayed at. The hotel is also right by the interstate so I could not sleep with the cars racing up and down the interstate all night. The only pro was the staff was very friendly and had great customer service.

1.0

Jul 2023

Was not cleaned floors NASTY , Linen smelled , overall the place was just NASTY !!

5.0

Jul 2023

$22 for parking

4.0

Jul 2023

I did like that it was close to the highway. Made it easy to get places.

1.0

Jul 2023

WARNING: SEVERE BED BUG INFESTATION I stayed at the Crowne plaza for 5 nights and got over 20 bed bug bites. I also saw 2 bed bugs in my room, was moved rooms, and found another bug in the new room. I was denied a refund because I didn't report the bed bugs on my first night (I didn't notice that night... bites don't always show up right away). The worst part was how I was treated. My concerns were dismissed, and I was told I was wrong (despite having CLASSIC signs of bed bug bites, and seeing them myself). I was asked to show hotel staff my bites in the lobby, which was incredibly embarrassing and dehumanizing. After that, I was told they would get back to me but they never did. I ended up spending over $1,000 of my own money to replace items that I was afraid could be infected and not easily treated (like purses, luggage). The hotel did not offer to clean or treat my items. When I initially reported the bed bugs, nothing was done. When I checked out, I insisted that they make a report. This, plus the fact that TWO rooms (which weren't side by side) were infected, makes me think the hotel doesn't take infestations seriously. The fact that I saw THREE bugs during the daytime, plus the sheer amount of bites I got suggests the infestation was severe. I was in room 703 initially, then 722. Both rooms were infected. I suspect the entire 7th floor is likely infected. This was an incredibly disappointing and disheartening experience. Please stay somewhere else.

2.0

Jun 2023

First of all, the beds are the msot comfortable ones I've ever had in a hotel. The staff was friendly and helpful, and were diligently doing their jobs (working on the on ice machines before I realized they were even broken). Our room was completely clean and fully supplied/furnished. I could see myself staying there again next time I go tl Memphis.

5.0

Jun 2023

Great customer service

2.0

Jun 2023

This was my first visit to Memphis. I was there for work and needed a clean place in a safe neighborhood. I was disappointed of the condition of the room considering the cost. It wasn’t clean, very old and little hot water in the bathroom ( I notified front desk but never heard back to resolve the problem ). Overpriced place that is certainly not worth booking.

5.0

Jun 2023

Location and friendly staff.

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $121 per night. This rental is $11 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.

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3.9

Good(176 Reviews)

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

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