Holiday Inn Express And Suites Hagerstown, an IHG Hotel
About this hotel
Situated in Hagerstown, this lovely hotel for $130 per night is a fantastic choice for your next vacation. Hotel in Hagerstown with free breakfast and health club Along with an indoor pool, this hotel has a health club and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Holiday Inn Express And Suites Hagerstown, an IHG Hotel offers 108 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a health club. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Gym / Fitness Center
Map of Hagerstown, MD
Reviews
4.2/5.0
Excellent(780 Reviews)
4.0
We didn't realize they were renovating when we booked this hotel. Half of our floor was tore up, halls and rooms. The other half had already been done. Our room was nice, only one corner of the shower the tiles did not line up. There was no tub. Hope they aren't doing away with that.
Otherwise stay was good
5.0
Clean and good personal.
3.0
Under Construction.... The hotel was not very busy, however they gave me a room right next to the are they were doing the construction. Made for a rough night of sleep.
5.0
Excellent overnight stay with my 2 kids on Easter weekend. Hotel was pretty empty, understandably. Convoluted directions in mall area off the freeway. Main reason we stayed here was pool/hot tub, which were fine - used 2 hours on Saturday and one hour on Sunday morning. Staff was super nice. We enjoyed dinner next door at chili’s and breakfast was fine.
5.0
Hotel was in a convenient area, nice with stores, a mall, and restaurants. The hotel was undergoing remodel work, which would’ve been nice to know. There were tools in my bathtub and a workers rags with grease. However AJ the front desk worker was so phenomenal with his service and personable personality that it truly made me forget the items I was displeased with.
2.0
Hotel was fine. Room was hot (30 degrees outside). Had to use A/C. It was noisy. Beds were comfortable. Pool & workout rooms were under construction so could not use. No restaurant on site but there is an Outback, Chili’s & Fireside restaurants all within walking distance. $35 charge for pet. This should be noted on Hotels.com description so you’re not surprised when you get there by the charge. Free breakfast in the morning with omelette & bacon and waffles. Also oatmeal & regular breakfast items. Only fruit was green bananas.
2.0
Room was very clean. Very comfortable for just a one night stay. Wish we could have stayed longer. Would stay again.
4.0
The hotel is under construction, and they put me and my family on the floor where the construction is on going. No carpet on the floor screws on the floor, construction bedris on the floor.
2.0
Did not stay. Hotel was under construction, not acceptable.
10.0
Our new room was very nice. But hotel is renovating entire building. So a little dusty in places.
4.0
Wouldn’t stay again
8.0
Hopefully the room will be slated for updating soon. Just outdated. The room and bathroom was clean.
Was surprised that there was a $40 “incidental “ charge. Which supposed to be a returned deposit. There was no mention of that incidental charge on the web site or at Travelocity.
2.0
The room had a bunch of bugs like stink bugs who have made their way in to escape the cold. Didn’t mind the construction, because upgrades are needed and the upgrades are going well! The hot tub was very nice, clean and warm.
1.0
Thin, thin walls. The air would automatically turn off every hour and some thing was wrong tgst as it would turn off, it sounded like a woman screaming; every hour all night. Stopped just to sleep on a long car ride. Front desk guy was very nice though. Definitely would not stay at these again.
8.0
Hard to give a good rating when the hotel is under construction but the room was nice and the staff excellent.
2.0
We were never told that the lobby was under major reconstruction ! Dusty and strong smell of abhesives
2.0
bathroom had the smell of urine.
Refrigerator leaked constantly into the floor from the freezer not having a cover on it.
back/side door did not work for the 3 days we were there and hasn't worked for 3 visits we have been there.
Breakfast was not good; bacon was burnt. Not enough food to supply customers.
1.0
The hotel was under renovations. It was dusty and a construction site.
The room was tired with stained wallpaper.
You could not draw the drapes fully so only sheers covered the window and the parking lot high beam light shown in my eyes the whole night. We left at 4:45 to get on the road because we couldn't sleep.
5.0
The staff were really nice. Even though the hotel was under construction, our stay was still enjoyable and the pool was still open. The breakfast was awesome and all of our favorite breakfast foods. The rooms were clean and comfortable. The location is great for dining, shopping and right off the highway.
2.0
The property is currently under renovation. Our room had scratched furniture, peeling wallpaper and a very uncomfortable bed. It just looked dingy. Staff were complaining about each other.
2.0
Still construction beds comfy but beetles in the room. Tub does not work! Good breakfast.
1.0
the hotel was under renovation since end of Aug. we not told of this Lobby was closed due to construction Front desk was in a closet made up of door and windows Access ton elevators was thru hallway construction over dirty cardboard taped to floor Breakfast was in a small conference room size unable to handle volume of guests Only working ice machine on third floor and it ran out of ice We want a discount for inconvience
1.0
Door to our room was open on arrival as it was hanging off yhe frame. No security with this room had lift the onob side of the door up to make it close. The beds were miserable warn to the point of hearing and feeling them creek alll night. I paid a premium to stay in this kind of poorly kept hotel I mean Red roof for half the price were better. Don’t bother there ate better and cheaper in yhe area
2.0
Let's start with they did not have my reservation and blamed it on Expedia that it didn't cross over to their system. But they were able to the reservation in a different system though they couldn't. So, they copied all the information and billed my credit card, again after I already paid on Expedia.The staff was trying to be helpful. On another level the hotel is having renovations and it was quite a cluster. I would think the hotel could have closed for renovation, its done all the time. The noise level at night was ridiculous! I could here people in the hallway at late hours and someone kept slamming their door. Needless to say i will not be recommending this hotel to anyone.
2.0
Ok stay but feel the multimillion dollar renovation played a part in just ok review.
2.0
Stay was really good. Room was clean and staff was friendly
1.0
The hotel public areas are under construction, with plastic sheeting, stripped flooring, dust everywhere. Guests should have been notified of this, or been given a price reduction, as it’s not an inexpensive place, and, for these conditions, seriously overpriced. In searching for an electrical outlet, I moved the bedside table and found a pile of candy wrappers and bags. Dirty, poorly maintained, with a very small television. Did I say seriously overpriced?! It is.
4.0
Lobby undergoing renovation. No lights on in room so had to hunt for lamp and switch. Water pressure in bathroom was very low. Cracked floor tiles in bathroom
Room was clean.
2.0
The bed was comfortable and clean. The bathroom stunk like a dirty rag was used to wipe it down. Also there was pubic hair on the floor and in the corners. A little more attention required during cleaning.
1.0
Doors delaminated from being old and heavy moisture by the looks of it. Carpet needed replaced a few years ago and the smell of the place is moldy. Breakfast was horrible with almost no choice of what to eat. Jerky sausage and sour apple juice, no pancakes or waffles so the safe standby was non existent. Paid $180 for a motel 6 experience at a holiday inn. Avoid and go to anotter town. Stayed at north Allentown PA next day and was very satisfied with that holiday inn.
5.0
Nice hotel. The staff went above and beyond to help in any way they could
2.0
Looks nothing like the pictures in orbitz. It is under construction. Our room was dingy, stains on furniture, rips in the wallpaper, etc.
5.0
Friendly staff!
1.0
First, Hotel was under construction for ground floor renovations. It was a mess. Secondly, rug in room and hall was gross, while chair in room was disgusting. Toilet did not flush properly. Would NOT recommend!!
2.0
I wish we would have been told in advance no entry hall reduced breakfast room. We understand the major renovations but we should have been given a choice to cancel.
4.0
Property under construction but we stayed in newly renovated room. Clean comfortable quiet. Breakfast and coffee were good. Would definitely recommend.
3.0
Second time staying here and it was a nice experience again. We'll be back next year.
2.0
It was ok, the pictures of the rooms were different from the actual rooms, the hotel was out dated and the carpet was not clean in the room, found a few dead roaches under my bed which was concerning. It looked like they were going thru construction which is ok i hope they update everything.
The service was good the front desk employee was so nice. I’d give that a 4 star but rooms and cleanliness is a 2 star.
1.0
Booked a room that had clearly been recently damaged by water and had a horrible smell. Then we were advised that since we booked through Expedia they couldn’t help us. I’ll never use it again
3.0
Check in was easy and associate was extremely pleasant
FAQs
How much does this hotel cost compared to others in Hagerstown?
The average price for a rental in Hagerstown is $92 per night. This rental is $38 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express And Suites Hagerstown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express And Suites Hagerstown, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express And Suites Hagerstown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express And Suites Hagerstown, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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