RIU Ocho Rios - All Inclusive
About this all inclusive resort
Situated in St. Ann Parish, this lovely all inclusive resort for $319 per night is a fantastic choice for your next vacation. Property with private beach, full-service spa Catch some rays on RIU Ocho Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request. RIU Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request. A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of St. Ann Parish
Reviews
4.0/5.0
Good(2,679 Reviews)
3.0
Hotel was very nice overall.
Weird things to note.
Swimup bar pool was a small pool all to itself...it needs to be connected to the bigger pool. You have to get out of the other pool, walk to the swimup bar, get in the water and then order and get out to go to the other pool. Once out of large pool, just walkup to the bar (other side of swimup bar) and walk back and jump in the large pool...weird.
All-inclusive restaurants were fine but only open during certain hours. They need a snack bar or small place that had stuff available at all hours.
1st all-inclusive I've been to that didn't have room service.
Beds were extremely hard! My wife couldn't sleep hardly and had extreme back pain. My back was stiff too.
5.0
The Riu was amazing would definitely recommend people to stay food and drinks was good nice view
5.0
It was amazing!
3.0
Took my daughter for her 21 birthday we had a ball there customer service was wonderful we will visit again
10.0
Location
10.0
Omg staff was amazing they cleaned the room daily with bleach....food was good at the buffet the steak house not so much. Property is anazing clean the beach the waterpark...only minor thing i did not like i asked for a coconut but the guy told me they sell it....however i seen he gave it to a few other people but besides that great place
8.0
The staff was hit and miss, some of the staff were very helpful and kind while others were borderline rude and unhelpful
8.0
Traveled with family. The property is beautiful. They keep it very clean. The employees were friendly and helpful. We came across a couple of small annoyances, but nothing that couldn't be rectified. The electrical outlet, for the coffee pot didn't work, so we had to move the coffee pot. The safe gave us a problem every time we tried to open it. We had to call and have it opened one morning because it totally locked up on us. However, the hotel was extremely quick to send someone up to unlock it.
Be aware the mini bar staff doesn't start work until 8:00 am and is not available after a certain time. Twice, we tried to get more coffee, sugar and creamers but were told the mini bar staff wasn't available. We had to walk to the front desk to get the supplies.
10.0
Sadly we got rained out about half the trip but it was still a great time! Resort is nice even though the rooms a little dated. Not like we are in the room enough to care.
Snorkeling was great in front of the resort and next door. Went way out to the second level of reefs next door and it was amazing.
Food was repetitive at the buffet but good. Typically the RIU’s we’ve stayed at vary the food just a little each night. This one was the exact same, no themes or anything.
Staff are all great.
8.0
Beachfront, dining hours, entertainment
2.0
I believe there must be an independent qualify control superviser, the food seems commercially seasoned. The staff on maintenance, electrical, plumbing where professional and serviced promptly. But some of the conditions of public spaces seem abandoned. The elevator had graffiti on the wall, missing hand rails, and screws were exposed. Sand on many walking spaces in hallways and bathrooms.floors in bathrooms reaked of urine. In my room ,shower head was broken,leaking water through shower stall, toilet leaked sewage water, screen door in balacony was broken, glass top was missing, vent in bathroom did not work.cracks in ceiling. These are the conditions not worthy of the Name Riu. Why werent these situation taken care of before occupations. I was surprised by these failures. The cleaning staff did the best they could to provide some comfort, but putting towels around the floor does not resolve the issue. It looks like management has dropped the ball and I hope chages will be done to revive this Riu, very disapointed!!
8.0
It was an enjoyable stay.
10.0
Well maintained resort with very friendly staff
2.0
The food was horrific and let’s not forget the roaches in my room. The service was awful, no one ever smiles at this resort. The only good thing about this resort was the beach. We will never go again. I’ll be going back to Palace or Excellence next Caribbean trip. Do yourself a favor and stay away from Riu.
8.0
The property is clean, safe and has a very nice beach. The beach is walkable and the ocean is clean. The staff is friendly and helpful. You have options for off property trips.
8.0
The food was mediocre but otherwise our stay was great.
6.0
The transportation took 4 hours from the Airport to the hotel, then on return, there was no return transportation for all 7 of us. The transportation system needs fixing
10.0
The only thing I didn't like was there's nothing to do after like 10 or 11pm. On vacation we like to have food options and clubs or pool after kids go to bed. It makes me only want to stay at adult only or secrets resorts. The staff was the best part! The food was great. Oh yeah the drinks choices were slim. I had no alcohol drinks while on property because I didn't have many options. Americans love Hennessy to drink !!!!
4.0
i’m personally not up to standard
2.0
Stuff member are horrible very unfriendly and they make you feel like you working for them.
The show five Star but they don't have room service so they cannot get five star The lying about that after 8:00 there's no food only in one bar and they only give you chips and cheese and microwave pizza all the restaurants are very poor in the food is horrible we're end up going to restaurant on the beach that not belong to the hotel and eat over there they alcohol is very cheap I wouldn't recommend this resort at all beware
2.0
My vacation was initially booked on November 14, 2023 for travel dates 12/21/2023-12/24/2023. At the time of booking I received my booking number (72701448709845). On the day of travel I had no issues with my flight or transportation from the airport. However, after a 4 hour flight from Chicago to Montego Bay and a 2 hour drive from Montego Bay to Ocho Rios, my son and I were exhausted and extremely jet lagged. I reached the front of the front desk only to be told there was no record of my reservation. I was completely shocked. I provided the worker my booking number, itinerary number, my passport, and credit card information used to book the vacation all to no avail. I was only told "have a seat, until the reservation department can look into it". No one can imagine my level of frustration. After a 12 hour travel day I simply wanted to get to my room, shower, and relax. After about an hour of waiting I approached the front desk again to inquire about my room and was told there was no update as of yet. I then proceeded to ask if I could just re-purchase the room on my credit card until my reservation was "found"? The response was "we don't know if any rooms are available and to call the reservation line to check". At this point I am frustrated beyond belief. As time progressed I started to feel Ill and vomited all over myself and the lobby (because of the jet lag). At no point did anyone o
10.0
Exactly what I was looking for for vacation! Bright, clean and friendly.
10.0
food was awesome stuff with great
10.0
I will definitely visit and stay at this resort again!! It was worth every penny!!
2.0
One of the worst experience staying at RIU. We upgraded to a junior suite by paying $250 extra on each suite and still had to experience this worst service. The day we checked in the tv didn't work and then water started dripping from the roof. Next day my whole room got flooded, the water started flooding from the bathroom and reached the bedroom and we had to use all the towels in the room. When we asked the customer service about this they were like but we got it fixed, does this mean while on vacation we should be on the call and get these things fixed and wait for them to do it which is ridiculous. Very bad customer service at the front desk. The front desk is not at all pleasant to talk to, they are not welcoming at all. We are utterly disappointed and are expecting you guys to at least refund the extra money we paid to upgrade. We will not be recommending your resort to any of our family or friends.
10.0
The service here was amazint. Staff was amazing. Every morning Kerry-ann in the dinner room room was excellent. Love it here
10.0
delicious jerk chicken at Pepe’s food the best. The beach is good, the facilities were very clean and the ground was well taking care. The supervisor really makes sure you have the best vacation. Entertainment was good. This resource is excellent for families special young ones. I wish there will have been a separate place where the life band music can play for more than a hour
4.0
I paid for ocean view there were mo more rooms available The fridge didn’t work in the room. I had dinner with my family at one of Riu steakhouse and one of the servers asked my teenage daughter if she wanted drugs. I will never never coome back to this hotel.
10.0
I had a great time at the RIU . Friendly people and clean facilities
6.0
The resort is very nice and staff is friendly. The food was not fresh snd no variety. Food was horrible. Buffet was the same everyday. The steak house had precooked food.
10.0
The food
2.0
Overall, the resort experience was a good. However, housekeeping stole my necklace and I haven't found it since nor could the staff do anything about it. It's unfortunate that people can be this cruel and inconsiderate. It's a shame and I'm not happy with that.
8.0
I like the nighttime performance, the food, the staff,the beach. What I didn’t like is that the front desk staff didn’t informed me that the HOTEL PHOTOGRAPHER WAS LOCATED IN THE GIFT SHOP.
6.0
We arrived in Jamaica found the big bus that was supposed to be our transportation. Sat on it for more than an hour waiting for a couple to arrive, when we finally left the bus driver picked up other people on the way to the hotel. A woman had to get off to go looking for her son that took another 10 mins and when my bf needed a bathroom he had to pee on the highway, shameful!!! The hotel food was just ok, I think the local food was the best thing about the buffet. The Asian restaurant had this disgusting thing they decided to call sushi and the food tasted like someone’s idea of Chinese food this “chef” has no clue about Asian flavors. Italian restaurant uses the worst sauce the wine sucks everywhere you go. I found a baby cockroach walking around my room. Special mention to the employees that were welcoming Ms Arlene, Kavaughn, Tara (spa) and Natalie, but most others had an expression of displeasure like there were many other places they would rather be than work. Their main concern was cleaning the tables not really serving. Tara has the best hands and I loved my massage. You pay for all inclusive only to get harassed for a towel card you were never given when you checked in, so your bright yellow wristband means nothing. My kids enjoyed the water park and the adult water park was fun too. We hired a taxi to take us back to the airport at the end of our trip $140 well spent!
2.0
Staff was not helpful at all. The female staff was so rude to the female guest. They didn’t even show us to our room which was all the way back of the resort which was dark and the gate was so low anyone could jump over it. Resort was bug infested. I will not return.
8.0
I didn’t like that I’m not a smoker and I was high the entire trip and a bad headache. I couldn’t truly enjoy my trip. The only store was expensive, and the cooks don’t use gloves to cook, especially handling meat in front of the customers
4.0
It was the transportation that was difficult to coordinate with. The locals working at the hotel are opportunist that take advantage of Americans. I had a hard time trying to arrange my free transportation shuttle to the airport and missed my window. At the hotel the venders all charge $140 USD to take us. Received different prices for sight seeing and it’s more than Disneyland. I will not be going back there or Jamaica at that. I’m disappointed in Expedia. I’ll go elsewhere to book.
10.0
Beautiful and staff was great
10.0
The hotel was much bigger than i thought, which was great so there was more than enough space to feel free and like not like everyoneis on top of you. It was well kept and i really like the waterpark they had
10.0
Everything was excellent. We had issues with Expedia they told us that you have free airport pick up and drop off and you will give us $619 in credit to use it in the resort but this never happened and we had to pay extra for everything.
FAQs
How much does this all inclusive resort cost compared to others in St. Ann Parish?
The average price for a rental in St. Ann Parish is $140 per night. This rental is $179 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at RIU Ocho Rios - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at RIU Ocho Rios - All Inclusive. Enjoy the water!
Is RIU Ocho Rios - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at RIU Ocho Rios - All Inclusive?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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