Comfort Suites Wixom
About this hotel
Nestled in Novi, this lovely hotel for $79 per night is a fantastic option for your next vacation. Hotel connected to a shopping center in Wixom with free breakfast An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Comfort Suites Wixom offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Novi, MI
Reviews
3.5/5.0
Average(846 Reviews)
1.0
Room dirty trash behind night stand bedding dirty to
1.0
breakfast. cannot be compare to other comfort inn suite.
4.0
The first room they put me in was clearly not intended for guests. The telephone cords were broken so I was unable to access the front desk. The TV didn’t have a signal. I had to go to the front desk 3 times before he gave me another room. There was also a dirty tissue in front of the love seat. The next room had greasy hand prints on the table and cigarette ashes on the night stand. The dust buildup on the lamps was in acceptable.
1.0
Charged $150 deposit at check-in. Sheets had cigarette burns in sheets, sheets had stains and tears. Light in bathroom blinking as well as large crack in sink.
2.0
Avoid this place. Pool was closed but the room was filthy. Phone disgusting, wall had something spilled on them, toilet seat coming off, tub would not drain, tv remote dirty dust and dirt everywhere, wallpaper peeling off. Heat was completely shut off when we entered room temperature was 61.
It looked like they were starting a renovation but no excuse for conditions. No hot breakfast food only bread for toast with nothing to put on it. Bowls for jam were emty and disgusting.
2.0
Staff very unprofessional, room needs update!
4.0
okay room okay area but did not include the 150 deposit and the double charging of a room in the price
4.0
If you need 4 walls and a roof they got it. Anything more and you may want to book somewhere else. The breakfast consisted of rock hard bread. The light fixtures in the room has a ton of dust or bugs in them. The pool was closed. The side door was exit only even though there was a slot for a room key to unlock it. (Guessing its broken and they havent fixed it yet.)
2.0
The staff was nice, but the room was not clean. The bedding seemed clean. So that was good. Dusty and deferred maintenance. The halls smelled of smoke.
4.0
Overall stay was comfortable, convenient and inexpensive.
Things that werent the greatest
- was told i was going to get a king rokm witha jetted tub. There was no jetted tub. I was aactually lookinf forward to using it.
- bed was very sunken in the middle.
- was told there was a hot breakfast in the am. There was a small assortment of contential items, but nothing warm. They did have warm chafing containers that were empty and not used both days I was there.
1.0
The owner if this facility is obviously a penny pincher and doesnt understand the value of reinvesting into the property. The beds had stains, the wall paper was coming off the walls, the door didnt shut unless pushed, the was crap on the walls, their werent any towels available for the pool, the gym was only like 3 pieces of equipment, the incidental hold was $150 vs the $25 I normally pay at Hampton. Do yourself a favor and find a different property to stay at, no amount of savings is worth staying here.
5.0
Nice
1.0
The elevator floor was filthy and there were smears all down the walls. The couch and floor in our room had not been vacuumed in a very long time. The couch and the floor had stains all over. We immediately left and went to a different hotel.
1.0
While the hotel was convenient as location off the highway, the desk clerk dressed very unprofessional. Good thing I have a little flashlight on my keyring as the lights didn't work when we got there at dark. I pulled back the covers on the bed and there was hair everywhere, GROSS! My sisters refrigerator had something growing in it in her room. Another lady I talked to said her door wouldn't even lock. Hotel was overall dirty, breakfast was less then mediocre. I wouldn't recommend this place to anyone. Dept of heath needs to visit this place.
2.0
Heating did not work in the room, so it was quite cold and water pressure was low.
3.0
It was a beautiful hotel with great Halloween decor in the lobby, comfortable beds, and quiet night. Thank you.
5.0
Just our first night, but so far so good. Would stay here again.
1.0
Very dirty and dusty. Listing of amenities included things that were not available. The breakfast area was dirty, the milk was sour and breakfast items were very limited. Won’t stay here again!!!
1.0
The room and hotel was extremely dirty and essentially falling apart. Makes the $150 “cleaning hold” they put on your card seem ridiculous.
3.0
Room needed TLC. A lot of small things needed attention and would not turn into big repairs if attended to soon. Bathroom light turned off while I was in the shower. Shower rod pulling off the wall. Torn shower curtain. Knob off sink stopper ( I fixed). Cards for unlicking door ( all 4 of them) did not work well. Your receptionist was really personable
2.0
The stay overall was okay. Our door lock was slightly broken, holes on the room’s walls, trash was under night stands, and too cover had a lot of stains
1.0
AVOID AVOID AVOID!!!!!! Building is in structural disrepair, rooms are falling apart and the lack of cleanliness is a public health concern. I was the only one in the parking lot when i arrived, seemed sketchy, but I went in. Now i know why. The proprietor also doesn't provide refunds for Any Reason. I feared for my safety and ended up leaving after the first night, and they told me oh well no refund. I've disputed with my charge card provider so they don't get paid, and opened a complaint with the MI Attorney General's office. Please heed my warning, you do not want to choose this property! Not sure how their allowed to operate a hostel with so many in plain sight structural and health violations.
5.0
Good place to stay
1.0
I checked in only to prove that I was there and not a no show. I noticed the dead plants and all the dust in the lobby, the front desk staff smell to high heaven. Floors were filthy front door all the way to the room. The key card would not unlock the room door and the door itself was filthy, look as old food was dried on the door. Wall paper peeling in the lobby and hallways. So much dust and dirt on the baseboards you could plant flowers if you wanted.
2.0
My family was disappointed with the breakfast. Both days we stayed, we had to ask for food at breakfast. One gentlemen employee came in and said they ran out of food. We were only a couple hours into the breakfast meal hours. The milk was spoiled the first day and a family member got a moldy yogurt. They didn’t have any juice or beverages like most hotels that serve breakfast. Just coffee. We heard A lot of complaints from other hotel guests. Another family member’s ac was loud and and kept them up all night one night and the next night it was ok. There was some kind of food splatter on our hotel wall. But it’s a great location and it’s a nice looking hotel. I thought the bed was comfortable but my husband hated it. So that’s just a personal preference. But the breakfast…disappointing.
1.0
In my short 2 hours here i experienced two rooms. One had something red and blood like smeared all over the walls. The second room had white crusty stuff on the couch and tables, the person before myself food still in the fridge. The door was kicked in and did not have a dead bolt nor did the door close properly. Very dirty gross and probably unsafe.
1.0
There were quite few of us staying at this location for a Group event nearby. Hotel smelled stale for lack of a better term. Room key was difficult, hit or miss working correctly and the door looked like, prior to our stay, had been attempted to be broken into. Pry marks on the door frame by the lock. Bathroom looked dirty, couch smelled. Breakfast is a 0 compared to other locations we have stayed at. It was dark, no lighting, wasnt sure it was even open yet at ....7:30 am. Coffee very watered down, breads seemed almost stale. Mold on the muffin in package...threw that away.
3.0
The staff was accommodating to request for toiletries. Plenty of towels. The tub drained well. Plenty of hot water and good spray from shower head. Good safety bars in tub area. The room was spacious. The carpet was stained in places. The bathroom tile needed repairs. Would have liked an exhaust fan in bathroom.
2.0
The room was nice. Staffing may be too lean.
5.0
The pool times could be a little better but that wasn’t a deal breaker, room was clean and bigger than expected ! Reserved a room for another weekend after this stay
2.0
Poorly managed and no up keep
1.0
The property was dirty and run down. The room we had had wallpaper peeling off the walls the floor was sticky and the ceiling was cracked. I would never recommend anyone staying here.
2.0
Lack of breakfast food / lack of linen /
2.0
This is not what I had expected. Room not vacuumed it appeared in weeks and no maid service for out entire 11 day stay, except one day that we asked them to clean the room. They cleaned it a day later. pool not open for most of stay for "maintenance" never saw anyone do anything to the pool. room key died every single day and had to go back to desk for new recharge. AC unit worked but excessively loud. People in adjoining room must live there with 5 kids who were noisy in excess during all daylight hours. Breakfast was over cooked scrambled eggs and the breakfast sausage was empty by 8 am daily. They are very under staffed and do only basic room care when patron checks out to "ready" the room for next visitors. Water pressure was barely enough to shower and sink had a tear trickle to fill a small cup of water to brush teeth. forget washing hands in the sink, use the tub. Never ever would I recommend this as a place to stay.
3.0
Staff is super kind and helpful, and I would stay here again, but know that the building shows its age and has been maintained with an emphasis on function over quality. We stayed here for a soccer tournament and had to leave early on Saturday - we had planned on eating breakfast at the hotel, but on weekends breakfast doesn’t open until 7:00.
1.0
Bed was comfortable but that’s it. (No lights in bathroom or room front hall) Electrical issues, no Wi-Fi, pool was closed all week end, rooms dirty, air conditioner leaked on to the rug, no maid service.
1.0
Had to wait for hostess to come back to desk in order to check in. Front desk said to “pick up phone and dial 0 for assistance” but phone had no connection. Room was good size but was ran down and hallway had that old, musty odor. No extra linen in room for the pull out couch so we used the blankets in our car. Deadbolt to door was broken. Was expecting a continental breakfast as advertised but hostess said they only do that “if manager comes in that day.” Our breakfast consisted of honey buns in package, a rotten banana, and coffee. Absolutely no juice options or hot food. We’ve stayed all over the US in Comfort Suites and this definitely was not to their standards! Thank goodness we only needed a quick overnight stay. If looking for “comfort,” we do not recommend staying here!
1.0
Property was not kept up. Landscaping appeared to not have been weeded for months. Sliding glass door literally had a film on it. The lobby floor dirty, plants half alive....looked terribly uninviting. 1st room we got did not have a lock on it. Asked for a new room and that too had issues as well as dirty bathroom sink and floor. Conditions were unacceptable and we ask for our money back, but was told it would have to come from Expedia, which turned out to be a lie. Never had an experience like this before. we had to find another hotel to stay in that night.
2.0
Worn furniture, peeling wallpaper, stained sheets only one light working in the bathroom which had no exhaust fan. It was nice to have a refrigerator, coffee maker and microwave, but we only used the fridge. It had potential to be really nice, but was old and worn
2.0
The ceilings in the bathroom was in need for repair.
The staff was friendly.
The breafast was a joke.
Powder coffee creamer
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $118 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Wixom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Wixom. Enjoy the water!
Is Comfort Suites Wixom pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Wixom?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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