Very nice and clean and friendly great breakfast bar

Room was very ean and comfortable. The bed and pillows were nice. Staff was polite, pleasant, and professional. My only issue was the number of people smoking right outside of the front door. We had to walk through a cloud of smoke when we left and returned. Other than that it was great.

There was no comforter on the bed when we entered into the room. Staff quickly brought one to the room, yet we had to put it on the bed.The water pressure was very low in the shower. and the shower was leaky. We were tired and very disappointed in the accommodations after traveling several hours.

Very roomy and comfortable room. Nice breakfast although on Sunday there were so many children/teens in the breakfast room we weren’t able to have breakfast.

Staff were very courteous and professional.

Very clean. Friendly staff.

Clean

No complaints at all! Very comfortable and would stay again. We had a family trip for a competition. They were able to accommodate for adjoining rooms and the breakfast was delish!

Everything was great but i did have a problem with the bathroom the water doesn’t drain out of the tube when using the shower other than that everything was great

Weekend getaway. Friendly staff, clean room, and good breakfast.

Good location for my event and breakfast included. Price was a little high for the time of year and although the location was great it was not downtown.

Overall nice place to stay. Bed was very comfortable, soft, spacious room, decent breakfast. Only issues we had were young kids at 12:30am laughing and giggling in the hallway and parents not aring enough to tell them to keep it down, the sirens of the ambulance i'm assuming were going to the medical facility next door and the cleaning person that had such a wet cough i was afraid to walk out the door when she was near. I'm no germaphobe or covid freak, but you just know when someone isnt healthy.

Property was clean. Staff was friendly and helpful. Breakfasts were plentiful. Happy Hour on Tuesday evening was a nice bonus.

We were in town for our son's robotics tournament. We were really pleased with our room and the breakfast was good!!

Check in staff was a little standoff-ish but not rude or anything. Room was good size for us and everything was clean. I appreciate it being a no pet non smoking facility normally things stay nicer that way. We took advantage of the continental breakfast which was really good and the women working the breakfast area were very kind and personable. Area is right off the interstate with many restaurants and food nearby and walkable if needed. Overall the area seemed safe. Would stay again

Check-in clerk was very nice and when we couldn’t get in our room the first time he was very knowledgeable as to the possible problem we went back up did what he said and he was right in the room we went. My only small complaint was there was a basketball team staying and they were a little wild but all good they were quiet by midnight only issue was front desk called our room and we were asleep he told us we were making to much noise upon me saying uumm it is not us as you just woke me he apologized and hung up, but other than that small hiccup it was great..would definitely stay again.

The heat didn’t work in my room and it was below freezing outside!

Great hotel! Great location! Great food choices! All for a very reasonable price!

Pros: convenient to I-20, breakfast was fantastic with really nice cooks, room clean Cons: problems with the card keys, was very loud as could hear other guests’ conversations (difficult to sleep)

Nice and clean, comfortable bed friendly and helpful staff. Really enjoyed my stay.

I came down to celebrate my birthday and surprise my Mommie by bringing my son who is on leave for the holidays. The staff was very nice and accommodating, rooms were very clean and the breakfast was great! Definitely coming back to stay anytime I'm home visiting from here on in!!!

1 day trip everything was nice room clean friendly staff

They stay was decent but my air nor heat worked in the room. I called front desk and reported it. They told me maintenance.l would be up to check it but no one ever came. Very uncomfortable as far a temperature wise in the room. Everything else was okay.

Beautiful property and the staff is excellent. Very helpful!

What I liked was that they provided a breakfast. And they had a good bed. What I did not like was that there were a lot of noise. They gave me the room on the 4th floor right next to a busy street (crossroad 387/Ginny Rd). It was awfully a lot of noise during night. They said they cannot control the noise from the street, but it was really noisy (well, it was also Saturday night) that I could not sleep well. So, anyone who are going to stay better ask them to give the room opposite side of the street. There was a lot of noise from the people in the Hotel on Saturday night.

Easy access, secure Abundant parking, clean room, comfortable bed, lots of nearby dining options - most walkable. Good free hot breakfast

Only minor issue was bed was hard, otherwise great place

I liked everything!

The staff was very kind courteous and friendly

The hotel is in a great location. Accessible to the Interstates but not a lot of street noise. It was perfectly suited for where i was going for Thanksgiving visits. The hotel lobby, halls and room (initially) were very clean and the staff were very friendly. The breakfast they serve each morning is well rounded with both hot and cold food items. The room and bathroom were clean and had nice amenities. The king bed was comfortable. My only complaint is that my room was not serviced for 3 straight days. I didn't have a sign out on the door that would have prohibited service. They simply didn’t change the sheets, pick up used towels, or empty the trash. I saw several housekeepers & their carts on the floor every morning when I left, which was early AM. Perhaps they were stretched thin for the holiday, I'm not sure. I didn't say anything about it...I mean, I don't change my sheets everyday at home and there were enough clean towels/washcloths to use. But isn't that part of the enjoyment of staying at a hotel, that after a long day at the Zoo or shopping, etc. you can come back to a clean room, take a shower then dive into crisp, clean sheets? I probably should have spoken up at the time, but all in all, I enjoyed the stay and would probably go back.

Friendly staff.

Door locks didnt work well. Staff said they were going to be replced soon