Hotel in Sao Paulo City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Heritage offers 53 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Plasma televisions come with cable channels.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Hotel Heritage offers 53 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Plasma televisions come with cable channels.
Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Bar
Spa
WiFi/Internet
Minibar
Laundry services
Sauna
Towels
Safe
Desk
Hairdryer
Map of Sao Paulo City
Available Rooms
Ratings and reviews
10 / 10Outstanding·Apr 2026
Breakfast was great, staff was nice.
8 / 10Excellent·Feb 2026
Overall we had a good experience. In fact, the hotel needs to improve the posted photos because they do the hotel a disservice. For example, the photo of the gym only reflects a treadmill or two. But, they have much more equipment than that. The hot tub and indoor pool are both heated to the same very want temperature, which was really nice. Also, our room had a jacuzzi in it, which I had no idea of until we arrived. I think those were very important points that were left out that could help the hotel gain more business. But, the bar is somewhat of a joke. There was no one really working the bar and when we wanted drinks delivered to the pool area, due to no bar in or near the pool, I had to physically go to the front desk to ask for attention at the bar. There is a phone near the pool that allows calling the bar, but no one ever answered. In fact, we wanted a second round of drinks but it was too much of an effort to get someone's attention to make the purchase. The hot buffet breakfast was decent, but not memorable. Also, the toilet flush in our room was really poor and needs attention. But during check out, no one even asked if we had any issues with our stay nor asked for suggestions. Would I stay there again? Probably. But, a change of management would help. Right now it appears that no one is really paying attention to the details that could bring in more revenue for the hotel and enhance the customer experience.
8 / 10Excellent·Feb 2026
I have stayed at Hotel Heritage multiple times already. This is the first time I’m writing a review though.
On the plus side, the hotel is conveniently located for all my needs - restaurants, church, Metro stations and thankfully, the street it is on is not closed during Carnival celebrations on the weekends. Also, I have to single out Kawani who is one of the best in their reception desk. She speaks English which is very helpful for international travelers who don’t speak Portuguese. She s also very helpful in general and has great friendly demeanor. They should have more like her in their team.
Review to be continued …
5 / 10·Nov 2025
Excelente
$$$$
Top rated by guests
8.4Excellent
(969 Ratings)
"Breakfast was great, staff was nice."
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