Hotel in State of Quintana Roo
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
This hotel features an outdoor pool, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Hotel Casa Hipil offers 7 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Hotel Casa Hipil offers 7 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Air conditioning
Pool
Non-smoking
TV
Bathroom
Balcony/Terrace
WiFi/Internet
Microwave
Garden
Ironing facilities
Free toiletries
Towels
Safe
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
great place!
8 / 10Excellent·Mar 2026
Our room was nice and the facilities were very clean. The staff was friendly and helpful.
The check-in was confusing as we had to go to Hotel Aurora to check in (a block away) not at Casa Hipil itself. This could’ve been messaged ahead of time to save confusion.
We also had to remind the staff that we had pre-purchased breakfast because they seemed to be unaware of that. But once they took a picture of our hardcopy reservation we received credit for our breakfasts.
The breakfast was served in the rooftop restaurant area. The food was tasty but cold, as there were no heaters underneath each of the steam trays. Cold eggs, Chilaquiles, and pancakes plus fruit.
10 / 10Outstanding·Jan 2026
Was a great jewel of a find. Has a sister property one block for breakfast!
6 / 10Average·Feb 2026
The room was quite small and did not have any windows. It was also located directly beside the front desk, which resulted in noticeable noise and limited privacy. Had this information been disclosed at the time of booking, I likely would have considered other options.
The door only had a single lock on the handle and did not include an interior privacy lock, which raised some security concerns. There were also visible cracks around the door, making it easy to hear conversations and activity from outside the room.
The hotel itself was generally clean, and the staff were friendly and helpful when available. However, there was confusion regarding whether breakfast was included with our room. Additionally, when we arrived to check in, no one was at the front desk and the phone numbers provided to reach staff were out of service, which made the arrival process frustrating.
$$$$
Top rated by guests
9Outstanding
(180 Ratings)
"great place!"
SandraDon't miss out! Price and availability may change
