No reception. They forgot to send me information including the access code needed to get into the unmaned hotel. The room had a radiator that wasn't possible to turn off. So the room was way to hot which made it hard to sleep. No breakfast bar.

Code only access that you have to wait until 3pm for an email/text. No luggage storage until in the room. No in-person reception

Didn’t realize the hotel was all electronic locks. Had issue on day one in Trondheim due to the electronic lock not locking on our way out. Because this hotel had no front desk and our Canadian cell plan didn’t work here (without paying high fees) we had to find the sister hotel a few blocks away and have reception call housekeeping to change the batteries. After about 45 minutes of blundering got it sorted but missed our tours for the day due to the delay. No offers for compensation or apologies. The hotels room was small and above a bar so lots of noise transmitted. The cooling system non functional and the bathroom shower floor filled full of pink slime. I would not recommend coming here.

Right in the middle of the city and the train station is near by for quick access to the airport. Easy check in process you dont even have to see another person to do.

This was a great location in the heart of Trondheim.

The information given by Expedia was incorrect. There was no lobby assistance after 3:00 p.m. as indicated on the initial reservation. We had to contact the other city living hotel and they helped us out a lot, but it was a hassle to get the codes to get into our room. The parking was off site and an extra cost. It was a very noisy location with bars and clubs right outside our window and lots of people in the street. The rooms themselves were basic but nice.

Place is well located & very cheap for Norway but lack of comfort/charm and no luggage storage … We never received our codes to access the room and had to go to the other facility to finally access our room as nobody was answering phone.

Bodde her 3 netter. Eneste egentlig somvar negativt var at madrassene var for mye for meg

The staff was extremely helpful and friendly, and I had a gorgeous ocean view from my room. It was located right by the train and bus station and in the center of town. Having to access the hotel via a code that was texted to me was a bit of a problem because the foreign SIM card that I bought to use overseas wasn't working properly and I wasn't getting text messages. Luckily I was able to walk over to the other hotel (which was 5 minutes away) and get the code at their reception desk.

We turned up on a Sunday afternoon so things were a little quiet in Trondheim. The hotel is a short walk from the railway station but the hotel is not staffed so there were some problems gaining access. We had been sent instructions a couple of hours before arrival but we had not received them being on the train. A phone call sorted out the problem. The hotel is conveniently located in respect to the centre of town,

When we arrived the lift was out of function. The washbasin’s sewage pipe is halfway blocked. We booked for three days but were automatically checked out after two. When we contacted the staff they at first gave us another room. Only after repeated contact were we allowed to stay in the original room

Problems getting my room code. No email sent as arranged. Took 3 hours to sort the problem, no reception at the hotel. In the end i had to walk to the other hotel on a very hot day. Took qhr at reception to sort out. It is a budget hotel, walking distance to railway station and airport shuttle.

Decent value fo the rate offered

Helt greit for et weekendopphold.

Acceptable

Clean and practical hotel for quick visits. No breakfast or reception.

Alltid fornøyd,alt innen gåavstand

Fine rom for 4 personer.

Grei,enkelt overnattingsted,kort vei til alle severdigheter.

Det stod mye skitten sengetøy oppbevart i inngangen.

Spacious rooms, with a large bathroom as well. Check-in without reception was very effective. Room had both a radiator heater, and a roof-mounted AC. Both was a bit too noisy.

Bra overnatting for rimelig penger

Supert hotell til fin pris. Rent rom, behagelige senger. Enkel og grei sjekk inn. Masse restauranter rundt, så mat er ingen problem. Kan være noe bråk, da utestendene er rett utenfor. Men lukker man vinduene, så hører man ikke så mye. Kan anbefale dette hotellet

Sentralt

fine og store rom,

Clean, comfortable. Quiet. Central location. Blah blah blah

Auto-check in via message and door codes worked surprisingly well. Very basic room, but clean and comfortable. Good value.

No staff at the property, check-in is suppose to be automated via SMS. I never received message with door codes, property phone went unanswered for over an hour, making check-in impossible during that time

I received a message in the morning saying the room is ready. I arrived at 6 pm and found that the room was not cleaned. There are two bars just next to the hotel. People speak very loudly until 3 am.

This is the worst hotel I have ever stayed in. Upon arrival there is no reception and they are supposed to text you a code by 3pm on the day you arrive, but they didn’t. 20 minutes and two calls to their “24/7 reception line” and I’m still stuck outside. Then after the third call someone finally picks up and i’m given a code. Then the room is 30*C with the window open and smells like horse manure. The thermostat for the central air doesn’t work to adjust the temperature so I call the reception number and of course no one picks up. So after hoping the room will cool down by 9pm at night I return only to find the temperature is the same. I call the reception again, then message the hotel and finally someone picks up the phone after another call only to tell me that in Trondheim hotels don’t have “air conditioning” but they have “central air”, and that someone can come at 11pm to check if my thermostat is working but they can’t fix it. The receptionist refuses to move me to another room, to send someone to check on the central air, or to refund my money for what the receptionist calls “the weather”. Eventually I had to leave or pass out since I couldn’t breathe. This is the worst customer service and hotel I have ever booked through expedia.

Amended my booking to day later. But discovered afterward that both nights were deducted. They refused to credit!! Cheats!

No breakfast, no one to Ask for help. No help finding parking for the CAR, coil not open windows because of the loud traffic of cars and Oriole outside.