Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel
About this hotel
Nestled in Phoenix, this charming hotel for $131 per night is a great choice for your next break. Phoenix hotel in Camelback East with free breakfast and free airport shuttle An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request. Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel offers 128 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Map of Phoenix, AZ
Reviews
4.6/5.0
Outstanding(1,311 Reviews)
5.0
It was so wonderful that the had bags to take breakfast to go. Made our morning easier. Especially since my granddaughter was not hungry yet but did want something for later.
1.0
The hotel itself is nice—clean and quiet. However, when we showed up, they did not have a room for us despite having a reservation. The attendant seemed surprise that the manager did not call, even though I did call a few hours before arriving to confirm our room. They did give us a room where two out of four people slept on the floor. They stated they would give us a discount. Never did. The manager never did call after asking a few times for a call. Just poor management—sad since the hotel itself was nice.
3.0
I was on crutches and struggled with getting my luggage up to my room. Additionally, room service/cleaning came before my checkout time
5.0
Convenient shuttle service, welcoming staff, clean room, nice breakfast. What more could we ask?
3.0
This hotel was amazing. It was right off of the interstate, but we didn’t hear much road noise, if any. The staff were very nice and helpful. The hotel lobby was very clean and welcoming. The room was awesome. Very clean and the bed was so comfortable. We especially liked the room darkening blinds as we had an early flight the next morning and we turned in early. We didn’t eat breakfast as we had to leave early, but they had a small coffee pot in the room that we used, and was greatly appreciated to help start our early morning. There are lots of restaurants and some stores not far from the hotel, and the airport was not too far away.
3.0
I had flown in before check-in time and called the hotel to see if I could check-in early and Alicia said no problem. I was beyond thrilled since I was so exhausted from flying 7hrs.
I love staying at IHG hotels and will be staying here next time I'm in AZ.
2.0
Clean, quiet, close to airport and Sa’dav Va’aki Museum. Good breakfast. Good value!
3.0
The hotel had everything you would want in a hotel - very nice facilities, and very professional staff.
3.0
The people at the service desk were so helpful.
8.0
Overall a good hotel. Friendly staff and in good condition. The hotel is a little noisy if you’re facing the highway side of the property. There aren’t too many options for food close by either.
3.0
The front desk staff was helpful, engaging, and friendly. In our five day trip, we encountered numerous different front desk attendants. I was impressed by how uniformly well trained they all were. The breakfast buffet was the standard fare we've come to expect at a Holiday Inn Express - satisfying if not spectacular. Some elements of the room showed wear, like carpeting that was a bit frayed and towels that were likewise frayed, but these ultimately did not make us uncomfortable. The shuttle van service to and from the airport was reliable and prompt. The hotel's location was ideally located in a central position, affording us quick access to Mesa (for a family event), to Scottsdale (to visit Taliesin West), to central Phoenix sites (like the Desert Botanical Garden and the Heard Museum), and the airport.
10.0
My flight home was cancelled due to the weather and was stuck in Phoenix until the next morning. I found this hotel online and I am so glad I did. Not only was it close to the airport but the gentleman behind the reservation desk was beyond kind and helpful! I think his name was Maximiliano (but I could be wrong). And he was a great first impression for the hotel! I have been to many hotels and never have I come across someone who explained not only the details of breakfast, shuttles and checkout but he was super helpful with food delivery (SW Air only gave me crackers so I was starving) and taxi service (I had to be at the airport before the hotel shuttle began). He didn’t make me feel like an inconvenience or a bother. He was so kind and after the day I had with my flights, he was a shining star! The room was clean, comfy bed, and Dove products! Great choice!
3.0
This was a great hotel. We stayed one night but it was enough to know that we will stay here again if in Phoenix. Very clean and comfortable. Breakfast was pretty good for a “free” breakfast.
8.0
front desk receptionist was very cold.
3.0
Friendly, helpful staff. Hotel is clean and upgraded/new. Breakfast never disappoints - lots of options with fresh foods and delicious coffee!
10.0
Great!
10.0
Great
10.0
Great staff
8.0
Nice and clean - but dark outside and that’s a bit scary
2.0
the room as nice and clean very comfortable
4.0
Unit#215 where we were given was a well used, not dated just well used. Wall coverings and side panels of bathroom wall was peeling and shower faucet was leaking badly and making loud dripping sound when hitting tub even when it was tightly turned off. Mattress on one queen bed was slowly making an V shape visually and figuratively and was a bit uncomfortable. Noted that i did have a back issue 4 days before our stay. Did mentioned to the maintenance worker regarding shower faucet but not to mgr or front desk. Staff was friendly, helpful and generally nice, breakfast was decent and has pretty much what is expected. We stayed 3 nights starting from Friday and leaving Monday morning. Overall it was a average stay but also remember that it is a 2-2.5 hotel
10.0
Close to airport clean and good breakfast.
2.0
Employees were friendly and helpful. The hotel and room were clean. Several power and USB outlets in the room did not work well. It would have been nice for more gluten free options at the breakfast like I've had at other Holiday Inn Expresses.
3.0
My stay at the Holiday Inn Express and Suites was nice. I would stay again. My only complaint was the shuttle service doesn't run earlier than 6:00 am. It did not accommodate my early flight. Other than that everything else was good.
10.0
Pleasant stay
10.0
The facility is clean and the employees are incredibly friendly. The layout of the room is spacious and the beds are comfortable.
2.0
We were caught up in a need for cancellation due to the blowout of the windows on a recent flights as we were unable to get out of our city. We called early in the day to request cancellation and they said no. A absolute waste of money and totally inflexible with a circumstance out of our hands. We had booked just 12 hours before so it wasn’t like we were sitting on the reservation for weeks. They were super rude about it to both Expedia who advocated for us as well as to us directly when we called. Recommend you stay elsewhere. Should have asked them to give a walk in a free room on us so it could be used but doubt they would do this as they only showed inflexibility.
6.0
The staff were run off their feet looking after people whose flights had been cancelled, so it took 45min to check in. For an overnight stay, good location to the airport, generous breakfast and handy shuttle. The shuttle doesn’t run all the time, but a cab will cost USD$15. Overall a good stay and what I expected based on previous reviews.
6.0
The room and lobby could’ve been cleaner
10.0
Very clear and staff are adorable
10.0
Close to the airport
10.0
Clean room and reception or lobby area. Breakfast was good. Room was cozy and bed very comfortable. Staff was friendly will definitely be returning if in the area. Great accommodation overall!
10.0
Our room was nice and the beds were comfortable. Good breakfast.
10.0
The only negative was that shuttle pickup from the airport took a long time, but the driver was super!
10.0
Nice property. Big rooms. Close to the airport.
8.0
Not walking distance to anything. Room wasn't cleaned well or supplies refilled.
10.0
This hotel was located in a very central location for all the things we wanted to do, and it was only a few minutes from the airport. The parking lot itself felt pretty safe because it is kind of tucked away. There were a lot of homeless people in the area just loitering around as soon as you go a building or two away, but I did not see any in the hotel parking lot. I would not have felt safe walking down the street from the hotel, but this applies to a lot of the city. The room was clean, the breakfast had a good number of options and was rotated for variety. If you got to the breakfast area early enough, there were fresh cinnamon rolls. We didn't have any issues during our week long stay, and the staff were friendly and helpful.
3.0
Great location, close to airport. Very neat and clean room, comfy bed. Great breakfast with lot of options. Quiet room, awesome customer service. Numerous dining choices are available in the vicinity. Plenty of parking spaces around.
10.0
Great facilities. We had an issue with our flight landing late and the staff were very kind and accommodating. Would definitely stay here again. Great value!!
2.0
The hotel was clean, organized, and overall great. Buying two 12 ounce bottles of water for over $6 was ridiculous.
FAQs
How much does this hotel cost compared to others in Phoenix?
The average price for a rental in Phoenix is $175 per night. This rental is $44 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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