Pullman Zamzam Madina

About this hotel

Located in Medina, this charming hotel for $60 per night is a great option for your next trip. Located in the holy city of Madinah Al Munawara and only 150 meters from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Medina

Nearby attractions

Dar Al Madinah Museum

4.91 miles

Madinah Jabal Magnet

20.74 miles

متحف المدينة المنورة(حكومي)

0.66 miles

Albaidha Public Park

18.35 miles

Pullman Zamzam Madina

4.1

Excellent(17,531 Reviews)

Hotel in Medina

5-Star Hotel

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

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$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Medina

Nearby attractions

Dar Al Madinah Museum

4.91 miles

Madinah Jabal Magnet

20.74 miles

متحف المدينة المنورة(حكومي)

0.66 miles

Albaidha Public Park

18.35 miles

Reviews

4.1/5.0

Excellent(17,531 Reviews)

100% verified reviews

2.0

May 2024

Not worth paying for the price I paid for it’s location

Spacious and clean

I paid for deluxe haram view but ended up with city view. The bed and pillows weee hard and we had connecting room with very noisy neighbours. Lots of construction’s going on outside. You cannot pray in this hotel with the people as you would be infront of imam so you would have to walk for 20-25 minutes to get to ladies area to pray and with construction was taking longer. Too expensive for what I paid for. When you pray alone in room your back would be to Prophet SAW Masjid Al Nabwee.

7.0

May 2024

beklentimin altında

yakınlığını sevdim

telefonları şarj ederken zorlandık tuvaletteki su fiskiyesi çok sert tekrar tercih etmem

10.0

Apr 2024

Sehr schön und erholsam

Freundliches und hilfsbereites Personal. Tägliche Reinigung. Vielfältiges und gut gewürztes Essen.

4.0

Apr 2024

رائحة الفندق غريبة ليست مريحة

قريب من الحرم اكثر مما توقعت والغرفة جيدة

طلبت طعام خدمة الغرف كان اسوء ماذقت بحياتي استغرب كيف فندق خمسة نجوم يقدم جودة اكل بهذا السوء وهذا شيء مهم جدا يعني صرفت النظر بتجربة الفندق مرة اخرى تماما مافي حوض لغسل الاكواب مافي سليبرز

1.0

Mar 2024

Horrible

The location and only the location

Unfortunately, my experience fell significantly short of the expectations one might have for a five-star establishment, leading me to decide that this visit would be my last.The hotel is situated in a bustling and noisy area, which significantly detracts from the peaceful experience one seeks in such a sacred city. The lobby was congested with visitors sleeping on couches, diminishing the luxury ambiance one would expect.Room service was a major letdown, with the quality of food being the worst I've encountered in any hotel stay, including those at three-star establishments. Orders took excessively long to arrive, ranging from 35 to 45 minutes even for simple beverages. The Saudi coffee, in particular, was disappointingly watery and undoubtedly the worst I've ever had.A glaring oversight was the absence of a praying mat in the room, which is inexplicable for a hotel located less than two minutes walk from the Madinah Mosque. Although the towels provided were clean, they carried a strong chlorine smell that was quite off-putting.Adding to the discomfort, the toilet in my room malfunctioned, which is a basic expectation for functionality in any lodging, let alone a five-star hotel. The furniture creaked alarmingly, signaling low quality and poor maintenance - not what one would expect from a supposed luxury establishment.On the brighter side, the hotel staff was commendable for their efforts, and the prime location of the hotel is undeniably its strongest asset. However, these were the only aspects that met my expectations for a stay in a city as revered as Madinah.In conclusion, my stay at the Pullman ZamZam Hotel was marred by numerous disappointments, including poor room service, lack of basic amenities, overwhelming noise, discomfort, and poor maintenance. This will obviously be my last visit. I cannot recommend staying here at all unless absolutely necessary. For those seeking a tranquil and fulfilling stay in Madinah, I'd recommend looking elsewhere.

8.0

Mar 2024

Good location and service

Friendly staff location flexible check out

1.0

Mar 2024

Never going to stay here again

Nothing I liked about this hotel

1. Bad housekeeping, 2. Unhelpful staff 3. Didn't let us extend our stay for 4 hours for free even though we were staying for a week 4. Very slow and unprofessional concierge service

10.0

Mar 2024

Superbe

Manger / lit

Prise / lumière

10.0

Mar 2024

Top notch hotel with top notch services!

The location is right next to Masjid-e-Nabawi and is also surrounded by all sorts of shops and amenities!

8.0

Mar 2024

Location was very convenient. Friendly staff.

Staff was friendly and very responsive

Breakfast need to add more Asian food dishes.

10.0

Feb 2024

Overall I loved the vibe of lobby and room

Almost everything

The washroom floor and tile finishing looked old

9.0

Feb 2024

Professional and Courteoush

Staff were excellent always helpful

No complaints

6.0

Feb 2024

Bir dahaki seyahatimde bu oteli tercih etmem

Konumu

Temlzlik

1.0

Feb 2024

Will never stay again

The Hotel is dated , I paid around $3000 for two nights in a presidential suite . The name is misleading , this was at best a motel when compared to western standards

The hotel is obsolete , the rooms are dirty, smell bad and overall it’s not worthy of staying. Next door Hyatt is way better

10.0

Feb 2024

It was great

Very good breakfast and lunch and dinner, the view from the rooftop restaurant was mind blowing! The staff were amazing, they came to check if we needed anything in our rooms and delivered a fantastic service when we inquired about anything over the phone.

The toilet shower was leaking even after someone came to change it, it was still leaking.

10.0

Feb 2024

It was awesome and Will love to stay again in future inshaAllah

Access to haram..cleanliness..good atmosphere..great breakfast buffet with haram view..they upgraded my room free of cost

10.0

Feb 2024

Lovely!

Super near to haram, so clean and such a pretty room. With all amenities. Very quiet and cozy. We had masjid view sooo nice and many shops around

Breakfast didn’t have much variety

10.0

Feb 2024

This stay is exceptional for a 4 persons family

The location is perfect for praying in the Noble Rawda (requires a Nusuk permit). Breakfast is perfect. Omlet chief of the breakfast restaurant's second floor is a hero. The staff are friendly, helpful, and professional. The view from my room was a mountain of Uhud. There is an option to be at the Prophet's Masjid the view from the breakfast restaurant is The Prophet's Masjid. room size and design is perfect

the 1st and 4th beds are smaller than the others Extra wall electrical outlets are needed. only available between 2nd and 3rd beds The Omlet chief in the breakfast 2nd-floor restaurant is great, however, he is alone and overwhelmed with so many orders and the queue is too long. An additional chief would be a great idea. A longer distance to women's prayer areas at The Prophet's Masjid.

3.0

Feb 2024

A good hotel in need of urgent renovation and good staff

The room was spacious, which is very difficult to find at a 5 starred hotel. The room amenities were adequate. There was a small kitchen to warm up food which is a bonus

The whole hotel is shabby, probably dates back many decades since the last renovation. It direly needs upgraded renovation in order to justify its reputation. Everything is our room were old and needed renovation. On the check out day we had a nightmare. We called several times for the Portman to take our luggage, for 10 mins, no one answered at the reception. After that, we were able to connect with someone and asked for the Portman to collect our luggage. He made a lot of delay and chaos since there was a big party of guest checking in and shortage of experienced staff were clearly visible. When you book a 5 star hotel with such a lot of money, it is logical to expect luxurious service, which, I am afraid, was clearly missing.

7.0

Jan 2024

Great location and nice hotel with but the food service is a joke.

The location is superb and the layout is very good too. The bedrooms and bathrooms are all up to good standards.

The one gripe I had was the breakfast was the same everyday and in particular there never seemed to be any cutlery available, which was frustrating for many customers

10.0

Jan 2024

Nice hotel close to Haram but limited food options outside the hotel

Close to Haram, very nice and clean

Surrounding roads were closed so access was awkward and difficult to get to by car/taxi

3.0

Jan 2024

Bad

Nothing

For what paid for this hotel compared to other hotels, this was the poorest quality hotel, *Literly 2 portable laps in the room, to dark to see around * shower water would puddle up in and out side the shower base due to small shower screen. *toilet hardly plushed in 1st flush, so I had to wait for water to be filled up and flush again. * Water in sink splashes water everywhere due to low quality spout, * wifi was extremely slow, hardy loaded anything * food was way overpriced compared to other hotels.

5.0

Jan 2024

I would recommend this hotel to anyone

We stayed at the same hotel three times during our visits to AlMadeena. The hotel is located near men's entrance gate no. 37. A bus service is provided by the hotel every 30 minutes for ladies to reach gate no. 25. A wide selection of breakfast items is available.

The room service was slow, we stayed for two nights, and a sign was placed at the door asking us to clean the room, but it was not cleaned.

1.0

Jan 2024

Unfortunately bad experience

Location

Check-in experience was pathetic and food ordered from the restaurant for room service was really very bad

8.0

Jan 2024

I liked everything besides breakfast

Spacious, clean, close by

Breakfast, not much variety hotel does not serve basic things like hash browns and beans for breakfast. The jams on table were always used which i found not nice they dont chuck them away. We were on R floor which was always busy and had to wait to sit down utleast 10 mins before we got a table. The cakes were always stale so i think they dont replace them and have them fresh or there was not a way of keeping them fresh outside when served to customers. Coffee machine always use to break and workers had no idea when asked how fixed. The quality of the coffee from the machine can better. The cappuccino was like just milk foam and coffee didnt not feel like i was drinking coffee.

10.0

Jan 2024

Excellent

Facilities

None

9.0

Dec 2023

My stay was comfortable

Normal

1.0

Dec 2023

Disappointing Hotel and the Service!

- Location next to Al Haram

The room that we reside in had an annoying sound of an engine running toward our ears since we checked in the hotel, we have requested to reception and no one paid attention neither had any action to be taken, therefore i went down by myself to acquire the help and they said that the engine would stop after one hour or we will change the room, unfortunately the engine haven’t stopped and room has not changed as they promised, which is very disappointing after paying such fees and getting such service. Definitely not coming to this hotel again and wont recommend to anyone!

1.0

Dec 2023

If I could give it less that 1 star I would. Yuck

Nothing

The unhelpful/ unbothered staff Staff attitude/ pseudo-racism The over perfumed dusty room The crowdedness

10.0

Dec 2023

Exceptional service well looked after

Service was excellent by receptionist and the desk manager very courteous excellent service best service experienced till now worldwide

Nothing everything was perfect

4.0

Dec 2023

No value for money and unnecessarily expensive.

Proximity to the Harem

Daily cleaning very poor. And customer service not good.

7.0

Dec 2023

It was a good stay

Every thing was as expected

When I tried to make booking the system showed 7 rooms available in my wish list when I did the payment the system asked me to select a different room which was annoying I tried three times and every time the system charged my card I end up choosing one of the offered room

10.0

Dec 2023

Amazing staff, we were warmed welcomed

Location was perfect to Rhoda

3.0

Dec 2023

Disappointing. I hope they lift their game, but we won’t be back to find out.

The complimentary fruit basket, pity it was provided on the last day.

Lights were a joke. Bathroom poor. PowerPoint and phone didn’t work. Reception less than ordinary except for the sister on the first morning.

10.0

Dec 2023

Good and close to Al Haram

Close to Alharam and close to many other shop, restaurants, other places

Construction next to the hotel, hope it will be completed when I am coming back

8.0

Dec 2023

The reception is bad

The reception staffs are not very good No que is following in reception I came first and they took another two person after I came

The reception is bad

7.0

Nov 2023

Great house keeping staff, fantastic room, very comfy beds, breakfast buffet was ok

The room was amazing and the housekeeping staff were absolutely fantastic

Receptionist purposely didn’t allow us in the room for 4hrs since we arrived even though the room was ready

8.0

Oct 2023

Good choice for close proximity to haram.

Good breakfast spread and location advantage.

Bathrooms need a bit of an upgrade.

8.0

Oct 2023

Good location (minus the temporary constructions), good and comfortable room.

The room was nice and comfortable. It was a very short trip for us, so we were looking for a quick check-in, which we got. The hotel staff was helpful, and we were looked after well.

There is construction outside the property, so the shortest / best route to the Haram is blocked. That led to some inconvenience but it was very minor.

5.0

Oct 2023

I don’t recommend this hostel

Almost nil

Smily , need deep refabrication No sound proof you can others talking

FAQs

How much does this hotel cost compared to others in Medina?

The average price for a rental in Medina is $60 per night. This rental is $0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pullman Zamzam Madina. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Pullman Zamzam Madina pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pullman Zamzam Madina?

We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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3.9

Good(2,525 Reviews)

Pullman Zamzam Madina

About this hotel

Amenities

Map of Medina

Nearby attractions

Pullman Zamzam Madina

Hotel in Medina

Reasons to book

About this hotel

Amenities

Map of Medina

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Medina?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pullman Zamzam Madina pet friendly?

What amenities are available at Pullman Zamzam Madina?

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