Hotel in Bacalar
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Ironing facilities
Smoking allowed
Cleaning products
Map of Bacalar
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Mi sono rotta un dito del piede proprio mentre ero da loro e mi hanno continuamente fornito il ghiaccio e hanno trovato una seconda camera dove potevo stare più comoda. Sono stati gentilissimi!
8 / 10Excellent·Aug 2026
Nice set up if the boutique hotel. Nice pool. Breakfast fine with fresh fruit, yoghurt and granola and fresh made scrambled egge with toast.
It was not that busy during our stay and the hotel had decided to have the restaurant and bar closed. Only open for breakfast.
9 / 10Outstanding·Mar 2026
The property was very clean, the staff was very friendly and helpful even with the language barriers. It is less than 100m to the public pier where you can swim and see the sunrise. It is also just next to the ecological park where you can see the resident crocodile and many birds like parrots and vultures. It is a 10 min walk to town. It is also as represented in the pictures.
It met our expectations based on the pictures and the what was advertised by the property :)
6 / 10Average·Jul 2026
Location and staff are great.
Stayed here 2 years ago and upon returning this time it does appear it needs more up keeping. The bathroom looks dated with evident water leak marks left on the bed headboard from the AC unit above. The toilet tank also takes long to refill which is not ideal. Also currently no breakfast is offered and no restaurant service. If you’re expecting a place to have drinks while lounging at the pool look elsewhere. Location is good close the lagoon and has good views. The staff are great and doing as much to resolve issues. The vibe of the place does not feel lively and just felt deserted. The price doesn’t reflect what the experience was 2 years ago.
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Top rated by guests
8.6Excellent
(171 Ratings)
"Cleanliness, staff, location, breakfast."
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