Express Inn & Suites
About this inn
Nestled in Rancho Cucamonga, this charming inn for $68 per night is a great option for your next vacation. Inn in Ontario with 24-hour front desk and outdoor pool This inn features an outdoor pool, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request. Express Inn & Suites offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Ontario inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the inn include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Rancho Cucamonga, CA
Reviews
2.6/5.0
Average(748 Reviews)
5.0
It was an amazing stay. Always friendly staff and much improved rooms and cleanliness. Fast wifi. Will be my to go place. Recommended
1.0
Rooms look nothing like pictures, and the smell is absolutely terrible! There are also stray cats everywhere!
5.0
The team there made things very easy and simple when checking in. They made sure to be swift with anything I needed. I look forward to my next stay there.
5.0
Enjoyable stay for the weekend. Travelled with friends for the party. Very excellent customer service. Rooms are clean and renovated. Significant changes in the property. Recommend people to book and will stay again when in the area.
5.0
Had a relaxing evening
5.0
Room was very clean, mattress was too soft for my liking. Be advised you will have to pay a $60 CASH deposit that will be returned to you when you check out.
1.0
Shower curtain had mold
There was No dresser
No hangers or space to hang up clothes
The outlets did not work
Some of the light did not work
The bed had No fitted sheets
2.0
The owner went to knock on the door of all the rooms before 11am.
6.0
The front desk was okay not to friendly just check in asked for 60 cash deposit I gave to him he said no pets no smoking I get my deposit back in the check out
1.0
Cheap but gross there’s a reason you don’t see the bathrooms in the pictures before booking and the bedding was filthy when I went to ask for clean bedding I was talk to and treated like I was a liar I didn’t get any bedding until I asked him if he wanted to go see for himself this place is ran by the owners who live on site I do not recommend anyone to stay here
1.0
The guy at the counter wanted cash for the security deposit regardless i said NO just charge my CC then he said we will extra charge more on top just for using myCC , the hot water last an eternity to come out the shower, very noisy place at nights you could hear the fwy traffic all night long.
2.0
The room had cockroaches in the room I was given and no clothing pile to hang clothes on hangers and no bed side tables . Really not what I paid for. Also male at front desk was rude.
2.0
AS SOON AS WE ARIVED WE SAW ROACHES. WE CALLED AROUND BUT NO ONE HAD AVAILABLE ROOMS. IT WAS SO NOISY YOU CAN HEAR THE FREEWAY. THE STAFF WAS RUDE ALSO.
5.0
Very upscale place
1.0
My stay at Express Inn was thoroughly unsatisfactory, marred by an array of issues that underscored the establishment's lack of concern for guest comfort. The owner's evident power trip manifested through arbitrary rules and a dismissive attitude, creating an unwelcoming atmosphere.
Adding to the discomfort was the owner's son, who patrolled the premises, contributing to a sense of unease rather than providing any semblance of security. The presence of stains on the bed and the unfortunate discovery of roaches made the room far from the clean and inviting space one expects from a motel.
What further soured the experience was the excessively strict no-visitors policy, a measure enforced with an insistence on collecting visitors' IDs for copying. This requirement not only felt invasive but also led to friends opting out of visiting altogether, undermining the purpose of a social stay.
Moreover, the owner's practice of personally knocking on doors at 11:00 am to hasten check-out reflected a lack of consideration for guests' privacy and sleep. It appeared as though customer satisfaction took a backseat to the owner's convenience, leaving a lasting impression of a business that prioritizes its rules over the well-being of its patrons.
To add insult to injury, the evident inconsistency in rule enforcement and the seemingly arbitrary nature of these rules only compounded the negative experience. Express Inn failed to meet even the basic standards of a comfortable motel.
1.0
TLDR: not as they've advertised. The front desk, well side window, person's eyes were so heavily bloodshot that I'm not sure they could be the whites of his eyes ever again. He was very adamant about no smoking in rooms or on the property, okay no problem. The family and I head up to the room, turned on the lights and bugs flew at us. No end tables, which is bad if you have to have a breathing machine to sleep. More bugs in the microwave. Did not feel safe in room or neighborhood. We were out of there in under 5 minutes.
3.0
We had a great experience.
Check in was easy.
The motel was very clean.
The staff was helpful had tv issues and was resolved immediately.
1.0
I’m not one to leave reviews but I needed to for this one because from someone who stays at plenty of hotels from time to time, this one is on the bottom of the list. If I could have left a 0 star review I would. To start off , their “ clean “ towels had stains on them, their “clean” sheets had stains on them ( we had to use our own , luckily we had blankets in the car ) ; the AC had water leaking all on the floor , we woke up to a puddle on the side of the bed. To top it off, They are probably the most rude hotel hosts I’ve encountered. No type of customer service nor communication. I do not recommend this hotel to anybody , definitely not worth your money. If I was able to get a refund , I most definitely would. We will never be staying here again.
3.0
All
1.0
I can’t really comment on my stay because when I turned on the lights to the room I saw bugs scurrying all over the floor and when I went into the bathroom they were running all over the tub. At that point I went back to the office to get my $60 cash deposit back and started looking for other accommodations. Although I didn’t actually stay longer than a couple of minutes I did notice that room is about as Spartan as you can get. I wouldn’t recommend this property.
1.0
M
5.0
it was one of the cleanest place ive stayed so far!
4.0
The room was very clean
2.0
Saw drug dealers across the street when I was checking in, then again in the morning when I was leaving. Their system won't allow you to run the deposit on your card, they'll only take cash and of course their ATM costs $3.50. The room had no pictures on the wall and had no bedside tables. It looks reminded me of a room a broke 19yr old college student would live in
1.0
Staff was rude and towels dirty
3.0
To start with, they only accepted cash for the hotel deposit, not debit or credit cards. Additionally, there wasn't an ATM on the property, which made it difficult to obtain the requisite amount of cash.
The place is going through changes, remodeling. Lots of workers during the day.
The room was clean but lacked important features. Although the bed was new and inviting, it had no headboard. Also missing were nightstands, luggage racks, or any surfaces to place our belongings, forcing us to keep everything on the floor or the TV stand without any lamps nearby.
On the bright side, there was a small but functional refrigerator and an efficient microwave.
The bathroom was spotless, but unfortunately, the bathtub was not usable due to lacking a plug or any mechanism to prevent water from draining. The shower's water pressure, however, was steady and gentle. A hook on the bathroom door would have been a handy addition.
The bed offered a conflicting experience. While it was a conversational piece, its design proved, at times, bothersome. Its light metal frame thwarted anything from going underneath. But with a slight nudge, a loud and hollow drum sound would echo through the room. I have never experienced this in any hotel. Anywhere.
For a low-expectation, overnight stay with an early morning exit, it's alright.
But for a fun family experience or getaway, definitely not!
-RB
4.0
Hotel was under renovations but accommodations were great thanks
1.0
It was nice because it was a new room but the bed was terrible the bathroom was to small no closet no night stands they said it is not finished being remolded but why use it then. Kinda noisy with the freeway. Pillows are way to flat and towels way to small im not that big and it was to small for me. The picture it shows on hotel.com is not even close to what it was.
2.0
Bed spread had burn holes in it.
1.0
My partner and I are usually not picky with hotels. As long as we have a clean bed and shower, there’s a lot we can tolerate. This stay was the first time we’ve ever cut a trip short because of how uncomfortable the hotel was. The bed did not have a fitted sheet and instead had a regular sheet, exposing a very old and dirty mattress. The knob to the bathroom door was not properly tightened to the door so it almost came off every time we closed the door. We also had issues with our shower only giving us extremely hot or extremely cold water, even after we had the front desk come look at it. Aside from that, we were awoken in the middle of the night by what sounded like someone pressure washing right outside our room. To further add to the hotels level of carelessness, we saw the cleaning lady pushing an actual shopping cart filled with cleaning supplies rather than an actual cart for their supplies. Please save your money and stay elsewhere.
3.0
The rooms are being renovated. Clean and spacious rooms. I do see lot of good that improvements in the customer service and also the upkeeping of the rooms. I will highly recommend people to book the rooms and stay there. There is a cash deposit which is refunded back when you check out.
2.0
Was a very rude owner
4.0
I don't like being dinged for $60 for none smoking, an inconvenience shoved upon any potential customer, if you do get dinged? Demand a receipt...
There are many improvements happening to remodeling at this location and some noise.. My room was spacious and clean. There is much noise generated from the Freeway.
1.0
Worst customer service I've ever experienced. It's expected from these type of roach motels.
1.0
Horrible no hot water sheets had burn holes in them and i was threatened by staff due to having hotels.com calling them for a refund no okay unnecessary and disrespectful
2.0
The cleanliness was a little disappointing and kind of gross. The bathroom door had a spot on it that I don’t know for sure if it was crap or blood and then when I lifted the toilet seat, it was kind of gross around the edges. And in the morning I went to take a shower, and there was no hot water coming out, I let the water run for ever and I told the office when I was checking out about the hot water and they told me oh they knew the plumber had messed it up. Why would they rent a room out that you can’t take a hot shower, and there is a dead electrical plug next to the bed
1.0
Dirty Towels. Super disrespectful property manager.
Wouldn’t let us get our stuff from the room. So I had to call the police for a peaceful solution and that was just to get our belongings and go. He also kept our deposit. We will never go back to this dirty establishment.
5.0
The motel seemed secure and and the experience was good
1.0
It smelled of cigarettes and the bathroom handwasher was cracked.
5.0
Good service I would always go back
FAQs
How much does this inn cost compared to others in Rancho Cucamonga?
The average price for a rental in Rancho Cucamonga is $133 per night. This rental is $65 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Express Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
Yes, a swimming pool is available for use at Express Inn & Suites. Enjoy the water!
Is Express Inn & Suites pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Express Inn & Suites?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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