400 Columbus Avenue
About this apartment hotel
Located in Back Bay, this attractive apartment hotel for $138 per night is a great option for your next vacation. Aparthotel in Boston, walk to Copley Square This smoke-free aparthotel features laundry facilities. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a TV with satellite channels. Additional amenities include a stovetop, free bottled water, and a hair dryer. 400 Columbus Avenue offers 4 accommodations with complimentary bottled water and coffee/tea makers. Satellite television is provided. Bathrooms include showers and hair dryers. This Boston aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Amenities
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Back Bay, MA
Reviews
3.7/5.0
Good(51 Reviews)
1.0
I literally opened and closed the door of the room. Terrible place, tight, old and dirty.
I had to book another place to stay, so my trip to Boston finally cost me more than the double.
No refunds were done for this scam !
1.0
It was the WORST accommodation ever.
Here are insanely crazy issues.
1. This video shows it is too dark to see anything in the room. I had to use my phone light for everything.
2. Other light on the bed does not work
This room does not even meet basic accommodation
3. I had to switch my accommodation on the day since I couldn’t stay there because i literally couldn’t see anything there.
4.I requested refund and employee mentioned they will refund since they admitted function does not work on the phone.
HOWEVER, they claim not to refund even though they agreed on the phone.
I have my evidence for phone records, video.
Their management, customer service is AWFUL. They will never help you, they will destroy you instead.
If you choose this, you have to be ready to have issues you will have to deal with in the future.
Hope this helps, I don’t want everyone to experience what I experienced.
5.0
very quiet and peaceful
3.0
Nice little room. Shower door does not close properly, I would fix that.
It was a good stay in a nice neighborhood
3.0
Basic room. Did not like wall to wall carpeting. The room had an odd cleaning smell to it and was very musty. We opened all the windows upon arrival, which made things much better. A fine place to crash for a night.
2.0
The communication with the property people was very difficult. The equipment in the room (like the only lamp) was not working and the AC remote was broken. I was horrified to realize there were bedbugs too.
2.0
This studio was OK, but the bathroom was a disaster! The mosaic tile floor is falling apart, with loose tiles everywhere. The towel rack was broken, with clean towels lying on the floor when I first entered. There is no handle on the inside of the shower door. The baseboards are disintegrated and small pieces of wood are on the floor. Very disappointed.
2.0
Trouble with room upon arrival. Staff was incredibly helpful.
4.0
Great small apartment in the back bay, easy to check in. Very convenient location. Seemed clean, but smelled bad.
4.0
The room was small and bare bones, but it did the job and was enough space for two people. Pretty area of town. Very cool in the summer.
1.0
There was many problems in communication with 400 Columbus. In particular, his attitude.
3.0
Apartment was cold needed space hater to warm the apartment up. Very odd for the summer. The apartment above me leaked into the bathroom light when guest above me was taking a shower. The TV didn't work. Called the help number and no one got back to me. No TV for 2 days.
5.0
very nice
4.0
Great location, average room quality, but the toilet outside the room caused some inconvenience. Overall is okay for a single traveler.
5.0
Perfect location to walk to back bay. Clean rooms
2.0
Very nice little room in a charming, walkable neighborhood. Conveniently close to the T and many restaurants in the area. Good communication on how the check in/out and use the electronic locks during my stay with no one on site.
2.0
Great location. Rooms are good - clean, comfy bed (I think mattress was relatively new - very nice!) Was worried it would be cramped but was more than adequate space! Nice kitchenette in my room. Shower was a B- (water pressure just ok). I would prefer darker shades (take eye covers if you need a dark place to sleep). I faced the street so it was a little loud. Overall I was really surprised and pleased (last minute booking).
2.0
Had to reach out day of visit to get the codes to get in the building and room. Room ok, well appointed, but needed separate codes for the building, my room and bathroom across the hall. Great location for my needs and quiet neighborhood. Room and building a bit worn, carpet coming up.
4.0
Room was small, but had all the amenities. It was quiet and comfortable.
I would have liked a power strip so that i could plug in the light, the air conditioner, and charge my phone at the same time, but that's a minor issue.
1.0
Poor/lack of communication.
Self checkin information came in late.
Had to figure things out upon arrival on spot.
If your phone or Internet is not working when you arrive or you arrive late, you may be out of luck.
No one there to help you.
WiFi did not work for 2 days of stay.
Requested that old beat up pans be replaced but only got empty promises.
Worst is: Bathroom is not in the room. it's across the hall.
VERYYYYY AWKWARD.
Got locked out of property while still in stay. Door Code did not work. If not for another guest, we would have spent the night out side , NO one was answering the 877 (helpless) number
For the longer than standard checkout in/out window they request (11am-4pm) they should do much better.
2.0
The location was excellent for my use, but the price for this unit was somewhat high.
5.0
Really enjoyed my stay at this property. Owners are very willing to be in contact and the room was bigger than I expected.
3.0
The lighting in the room and heating in the room as not enough. I had work with my mobile torchlight on to work on the platform or to find stuff in my bag.
Also, there was no heater or heating option in the room
FAQs
How much does this apartment hotel cost compared to others in Back Bay?
The average price for a rental in Back Bay is $177 per night. This rental is $39 less expensive than the average.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at 400 Columbus Avenue. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is 400 Columbus Avenue pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 400 Columbus Avenue?
We found 4 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, laundry, and tv.
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