Pickering Casino Resort Hotel
About this hotel
Located in Ajax, this lovely hotel for $103 per night is a fantastic choice for your next vacation. Upscale hotel with 6 restaurants and casino Along with 6 restaurants, this smoke-free hotel has a casino and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available. Pickering Casino Resort Hotel offers 275 accommodations with minibars and safes. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Map of Ajax
Reviews
4.4/5.0
Excellent(761 Reviews)
5.0
Great hotel, the room is big and clean. The front desk is really nice and let us check in an hour early, theres starbucks in the hotel which is nice and theres restaurant inside to have ur breakfast. Food is a lil pricey but i understand that in a hotel.
5.0
The room was excellent. Parking in a covered garage. Access from highway good
1.0
Horrible! Customer service was terrible, staff made us feel unwanted, cleaning people, walk into room un announced
4.0
It was nice had a good time
4.0
Lovely spacious and clean room with a comfy bed. We thought we had turned off the light that was on a sensor, but when getting up in the middle of the night, the light came on??? A very convenient place to stay if you are attending a concert (which we did!); however, it would have been nice to have the entire food court open for dinner options especially when there was a concert that night. Definitely need more bar tenders in the concert venue; wating in line for 30 minutes is not really acceptable for a facility such as this. No luck in the casino which I understand is all luck, but losing EVERY SINGLE TIME was very disheartening. Also, it was quite a feat trying to find the staff in the "red shirts."
3.0
It was my birthday, we used the little lounge by the entrance , which was nice and clean. With noisy kids, the stuff was patient.
Love the little pool, steam sauna, the jacuzzis and dry sauna was out of order.
I thank for the crib and luxury feelings.
We booked higher room for $217when mistaking we asked for the king size bed, they changed our room to small $159 :( , when I asked I was lied the by the old nice gentleman that all the rooms are the same. Husband wasn’t happy about it.
3.0
My stay was amazing everything new and clean nice arena botom floor and casino sweet.
3.0
Room was clean and comfortable. Hotel section was quiet, heard no noise from any neighbours. The parking for the hotel is confusing to find, signage could be a little better to help avoid confusion.
2.0
The room is nice enough, but it's a work in progress. It did not cool down nearly enough, the window opening mechanism was not working, the office chair literally fell apart as it was barely screwed in, the shower-tub plug did not hold up to allow water to flow and the pillows were all one size and too bulky for those of us who like a low pillow. Unlikely to come back unless I hear about improvements.
3.0
Can't wait to do again. The only thing I would work on is the food. There isn't many options. So if you can bring food or stop and get something. Overall it's a great Hotel.
2.0
The hydro went out which isn’t that fault of the hotel but the customer service I received when I called to ask a question was disgusting. The lady on the other end told me she would call me back with an answer to my question and before hanging up the phone l made rude comments to her coworker about me and laughing! She also never called me back! She demonstrated that their really only true worries are about the casino and the concert venue so unless that is why you are going I suggest looking else where because she showed they had zero interest in helping the guests who were there for the other amenities like the pool and hot tub! We were stuck in our room all night without light! Leaving us with nothing to do because the generator went to running the casino! Not a friendly place for people uninterested in the casino!
2.0
Check google and bring a sweater or two
8.0
We stayed two night during a busy weekend in January 2024. We didnt know it was busy but their were multiple children hockey/ringuette teams.
The staff did a great job by keeping the property clean and ensuring the kids were not unattended at any time while using the facilities. (gym, pool etc. )
Our room, (king bed) was a nice size, however, i would have liked to have more towels (i know i can ask) but we only had 2 towels. Our safe was not working, and we didnt bother asking for help because we didnt want to wait around.
We used the gym during our visit, its a great lil space to get your workout in.
The sauna is a nice size, but it does not get warm quick, its a long process which kinda sucked.
The Steam room was out of order during our visit.
The pool is very small, but does the trick if you want to get wet, but dont think you are doing laps.
The hot tub (spa)_was warm and a nice size.
The changing was were great.
Parking is FREE which is a lovely bonus to have, however, you are paying a 10$ resot fee, so kinda equal out.
The Casino was very nice and clean. (its a regular casino)
The district food was OK, i would order out next time. On the pricey side for a very small burger which was blah. The pizza was decent but overpriced.
Starbucks in located in the hotel, so that is convenient.
8.0
Found the walk from the parking long, especially when its cold and windy
10.0
We had a very nice stay. Rooms were
beautiful and clean and spacious. They accommodated our request to book in early as we travelled from Tweed to Ajax for a funeral. Thank you very much for that. Much appreciated.
6.0
room freezing, thermostat set to 15.9 degrees default and took until the middle of the night to reach a comfortable temperature after setting it
10.0
Access to casino
10.0
The stay was lovely, loved the breakfast. The place was clean. Enjoyed the stay.
8.0
The property was clean but front desk staff were not friendly as a matter of fact I found them to be very condescending.
8.0
The hotel is nice, only thing is that we wanted to have a family dinner and we couldn’t because you need to walk through the casino and our kids were under 18, so you can only eat in the food court.
3.0
Great stay! No complaints. Had the pleasure of dealing with Krista on the phone and then in person at check in. She was amazing to work with and represents the hotel well!
8.0
The rooms are a fair size, even for the cheapest rooms they have. The bed was comfy and had power outlets beside each bedside floating table. We stayed on a weekday for a meeting and didn't notice any excessive noise from the hallway or other rooms. Our room was facing the highway and didn't notice any noise from it and rarely heard the commuter train go by.
Toilet paper was super thin and would recommend bringing your own. I folded it four times and it still tared through after use. Yuck! The worst I've ever had in a hotel room.
If you prefer white noise to sleep with, as in having the fan running in the room constantly, there isn't an option to do so from the HVAC unit.
Parking is ample and the outdoor garage is around the corner from the casino. Elevators are separate from the parking, so you'll need to walk to another set to get to the room. Only a good note, there wasn't a wait for them and they ran efficiently.
The area around the hotel is quite isolated and the nearest food outside of the complex is about 2 kms away (just over a mile).
Signage could've been better for the parking lot as it was a bit confusing on the exit and the signs were small. Inside the hotel was simple to get around.
I would stay here again given the price is reasonable, but I'm not sure why there's a hotel fee for something that doesn't offer resort amenities that make it worthwhile.
3.0
Modern, spacious and clean rooms. Helpful and friendly hotel staff. Enjoyed our stay.
10.0
Hotel and room were very nice....very nice immense lobby and big clean quiet room.
This is a new place with empty lots around but has great potential to be quite THE place to stay.
3.0
The hotel was very nice, new and clean.
Checkin and checkout was seamless.
Too bad the casino machines are so tight.
8.0
The rooms were very clean and well maintained. Doors could use some lower sweeps to block out some hall noise. Staff were dry and not very pleasant. Had some issues I brought up to the front counter, and was basically dismissed by the staff member. Apparently customer service isn’t a standard anymore even when you pay over $200 a night.
8.0
Great convenient property. The casino is great, however don't buy food from there. The food was horrible. Everything else were great! A microwave in the hotel room would've been nice.
10.0
Good value for money. Isolated
3.0
Right from the check in, great experience, all the amenities and services right there, we will definitely come agian and then access to the casino was a bonus. Great couples getaway weekend
3.0
We were only there 1 night during a hockey tournament for our son, wish we stayed for the whole weekend . Fantastic experience absolutely no complaints
8.0
Good stay
10.0
Friendly staff, great restaurants, available entertainment, easy access to the highway
3.0
Beautiful, clean room! Great coffee machine!
Only wish I could have stayed longer!
3.0
Great place to stay if you like Casinos.
10.0
Bright clean and great staff
5.0
Liked the atmosphere, liked our room.
Didn't like the wayfinding in the parkade
4.0
Signage for hotel check-in & parking was lacking.
Beautiful hotel. Comfortable beds. Wish they had a couple of pillow choices on the bed. Don’t like the big bulky pillows.
1.0
The manager there was very unfriendly & was unfair with my request. She would not compromise on anything. You can't run a successful business with employees like her. I canceled the next night and will never recommend or book there again because of her.!!!
4.0
Comfy
4.0
Nice room. But water pressure in the shower very poor. And very inadequate directions in the parking garage.
FAQs
How much does this hotel cost compared to others in Ajax?
The average price for a rental in Ajax is $106 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pickering Casino Resort Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pickering Casino Resort Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pickering Casino Resort Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, parking, and tv.
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