Details

Property building, Day, Balcony/Terrace

AmazINN Collection Puerta del Sol

7.3 / 10

Good(355 Ratings)

$$$$

Apartment in Centro

6 guests · 2 bedrooms · 2 baths

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

1 / 10

The apartment is terrible. stay away from it

The apartment is terrible. While the location is central, the noise is unbearable—to the point where we couldn't sleep in the room and had to book a hotel instead. The apartment doesn't look like it does in the photos; the hot water supply is limited, and the toilet was broken. Despite promises that someone would come to fix it, no one showed up for the entire week and a half. There were quite a few cockroaches, and there was no large balcony as promised and shown in the photos. Furthermore, the elevator was effectively useless, as there were still stairs leading up to the apartment—something we had specifically asked to avoid. In short, the vacation was a nightmare. Fortunately, the city itself is enjoyable, which helped make up for the experience in the apartment.

The apartment is terrible. While the location is central, the noise is unbearable—to the point where we couldn't sleep in the room and had to book a hotel instead. The apartment doesn't look like it does in the photos; the hot water supply is limited, and the toilet was broken. Despite promises that someone would come to fix it, no one showed up for the entire week and a half. There were quite a few cockroaches, and there was no large balcony as promised and shown in the photos. Furthermore, the elevator was effectively useless, as there were still stairs leading up to the apartment—something we had specifically asked to avoid. In short, the vacation was a nightmare. Fortunately, the city itself is enjoyable, which helped make up for the experience in the apartment.

1 / 10

Appalling

Nothing Never received check in details Reception never answered when i rand

8 / 10

With luggages look elsewhere.

Location

We were assigned in the ground floor but still 2 flight of stairs before reaching the unit, for 5 big luggages it’s hard and we were not informed about it, they have elevator available but it can only be use after using the stairs.

5 / 10

Good location place with good cleaning,but without basic needs available

Location and was very clean

No soap,no tea,no chance for earlier check in

Photos

Property building, Day, Balcony/Terrace

Kitchen or kitchenette, oven, stove

Kitchen or kitchenette, Seating area, stove

Kitchen or kitchenette, Living room

Shower, Bathroom

microwave, oven, stove, kitchen

Shower, Bathroom

See all properties

AmazINN Collection Puerta del Sol

Property building, Day, Balcony/Terrace

Bathroom

Bed

Kitchen or kitchenette, oven, stove

Kitchen or kitchenette, Seating area, stove

7.3Good

(355 Ratings)

"Very central, cozy, has everything you need for a couple of days"

Verified guest

Don't miss out! Price and availability may change

7.3 / 10

Good(355 Ratings)

Apartment in Centro

6 guests · 2 bedrooms · 2 baths

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Central Location

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

WiFi/Internet

Accessible by lift

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Map of Centro

city location on map

Ratings and reviews

7.3 / 10

Good(355 Ratings)

100% verified reviews

10 / 10Outstanding·Nov 2026

La ubicación y está muy acogedor

Todo me gustó

10 / 10Outstanding·Oct 2026

Perfektni lokace

Nic

8 / 10Excellent·Oct 2026

Location

We were assigned in the ground floor but still 2 flight of stairs before reaching the unit, for 5 big luggages it’s hard and we were not informed about it, they have elevator available but it can only be use after using the stairs.

6 / 10Average·Nov 2026

L emplacement était génial . On peut se déplacer vers les plus beaux endroits à pied . Commerces dans la rue a proximité du logement .

Beaucoup de bruit la nuit car les fenêtres donnent sur la rue piétonne. Salle de bain petite et peu de rangement c est dommage. On ne peut même pas accrocher les serviettes mouillées. Dans l ensemble l appart était propre mais attention aux moisissures dans la douche ( plafond)

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at AmazINN Collection Puerta del Sol. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is AmazINN Collection Puerta del Sol pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at AmazINN Collection Puerta del Sol?

We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.

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