GLOBALSTAY. Maple Leaf Square
About this condo rental
Situated in Toronto, this attractive condo for $157 per night is a great choice for your next break. While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, a sofa bed, and an electric kettle.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Laundry
Dishwasher
Hot Tub / Spa
Map of Toronto
Reviews
4.0/5.0
Good(354 Reviews)
1.0
My stay there overall was OK, however a week after checking out I received an email from them stating that I ruined a pot that I didnt even use and i was going to be charged for it. I have emailed them back twice now to discuss it, to which no replies and my credit card was deducted the money from my deposit. TERRIBLE CUSTOMER SERIVCE, renter beware!
1.0
Unit looked like it wasnt properly cleaned when i checked in, i also spent an hour stuck in an elevator, which apparently happens a lot here.
3.0
The facility is great. Once we were finally checked in, everything was fantastic. I really loved staying here. Checking in was a trial. We were supposed to meet someone to let us in, but no one was there. It took over 45 min and several calls with me standing on the street and my family in the car before I was able to meet the person to check in. When I met him, he was incredibly nice. I'm not sure what the miscommunication was, and it was unfortunate. Getting past that, it was a wonderful stay, great location, plenty of space. We truly enjoyed our time here
1.0
I am a very frequent traveller and GlobalStay falsely advertises their property. I brought my 7 and 3 year old with me and I was forced to leave early due to the accommodations. See below the list of problems. Do not stay here!
- they advertise free parking and there was no transponder for the garage. No transponder on island like instructed. I had to pay for my own parking. I submitted receipts by email, and nothing.
- the window coverings were missing blinds. You have zero privacy. My little kids were unable to sleep or change in there rooms.
- I had to buy my own blankets from the winners, they didn’t have blankets for all the beds and blankets had weird stains.
-the dishwasher wasn’t secured and their was construction material around the unit.
- towels were left in the wash, I guess you do your own laundry to have clean towels on day 1?
- they had past customers names and documents laying around the unit.
I escalated all of this to GlobalStay and they just ignored me. They handle customers by ignoring them and hoping they will go away.
I was forced to leave early and escalated this to Hotels.com where they just let me know that Global stay has refused to refund or reimburse me for leaving early or my parking it seems. Global stay will also hang up the phone on you.
The manager of global stay will write some comment below about how they’re sorry and looking into it, but I can guarantee you that’s to try and act like they care but they will do nothing. Just
10.0
Great stay. Would come back
10.0
The location was perfect, the building was very nice and check in came with clear instructions. My partner and I had a great experience and will very likely book again!
4.0
Many items missing from the unit, such as coffee maker, a kettle towels and many items existing were broken such as beds, doors, etc. when we contacted global stay to let them know they did nothing except say they’ll let the owner know who also did nothing.
4.0
This was my worst experience checking in ever at a property represented by Expedia.
6.0
The location was fabulous. Great view. Comfortable unit. Easy parking. The unit was missing a few comfort items: there was no coffee maker, only one towel per person (which would not have been bad if the washer had worked), no washcloths at all or handtowels (0only one in kitchen, one in each bathroom). A mirror in the main area would be great, having them only in the bathrooms makes it hard to get ready when others are using the bathrooms. We would come back!
1.0
The view from and location of the apartment was excellent. However, upon arrival the code to get into the building did not work. After spending 15-20 minutes on the phone without any resolution I walked in when someone came out of the building. I had to ride the elevator with another resident and walk down 9 floors to get into the apartment. There was no parking fob in the apartment for parking that I had paid for. My parking fee was refunded but I still had to find parking in downtown Toronto on a Friday night.
The thermostat in the unit did not seem to be working and it was a struggle to maintain a consistent comfortable temperature. In the morning we discovered that the coffee maker did not work.. the switch fell out when trying to turn it on.. also the toilet ran so much by itself that we had to use the water valve to turn it off and on..
With all that being said.. the location was perfect for attending a maple leafs game. 5 minutes after the game ended we were back in the apartment.
8.0
The view was incredible and the space was really nice. We wished there was a little better communication about things we needed to supply ourselves. (we got in very late and there was no toilet paper, towels, paper towels, and the washing machine was not working). None of that was a big deal but I wish the property had a "things you need to bring" section. Things were a little neglected; loose shelves in the closets and things like that but for the most part it was far superior to a hotel stay, we did get quick responses to any questions, and the location made it well worth any minor issues.
2.0
Wet sheets, 1 wet towel, no hot water, no toilet paper or Kleenex, 24x7 street noise. Very poor experience.
5.0
Great location
3.0
Great location close to Union Station
5.0
Perfect location for anything in downtown Toronto. Within a few minutes walk of CN Tower, Ripley's, Scotiabank arena and more. Will definitely stay here again.
1.0
We stayed at a property and after we left we were accused of damaging the property, which we didn’t do and were refused our damage deposit. Do yourselves a favour and never stay at one of their properties. You can’t speak to anyone to try and plead your case. They make false accusations to keep your money. One agent said we maybe didn’t take the garbage out (we did) then grasped at we smoked in the unit (we don’t smoke). They pick and choose who they target and it wouldn’t matter if you protected yourself by taking photos because you can’t speak to anyone anyway.
1.0
Some very key simple items missing that could move this up the ranks very easily. I provided that feedback so hopefully there are changes. For example there was a great kitchen but no pots, can opener, the batteries in the remote were dead so I could only turn the TV on manually but not do anything from there.
Bathrooms had one shower towel, no hand towels or a mat or towel for when you get out of bath or shower.
Stain on bedding (not terribly gross, looked like maybe from a pen, but in my opinion easy to fix).
Blinds need to go, broken, don’t keep out any light and 30+ years old they appear at least.
3.0
Great central location. Lots of space.
3.0
This property is in a prime location, but it is a condo in a building that is NOT friendly toward short term rental and the price charged per night would be better spent somewhere else. Toronto has new rules about short-term rentals and there is signage all over the property about reporting suspected short-term guests/rentals. Additionally, do not expect the amenities outlined in the property description - we had 4 towels, 2 hand towels total for a property that claimed to sleep 6 (but had to look in closets until we found any of the towels). The main living space was nice, the bathrooms were not super clean and there were bottles of shampoo, conditioner, body wash on the floor of the shower and bathtub. Basic kitchen utensils, saute pan, nothing to boil water in - no sauce pan/stock pot. Blinds were falling down - one of the bedrooms only had blinds for one side of the wall of windows...
It is NOT a luxury condo. If you don't go expecting amenities, it's fine - other than price point. ***Don't forget to exit the garage with your garage fob and then try to find a place to park to return your garage fob to the apartment counter before returning your apartment key to the lockbox. No one will help you onsite if you have an issue.
3.0
Is right in the heart of maple leaf square
1.0
Property management company have worst customer service ever.…. CSR hang up on me without providing the solution for parking then no one answer then phone keep calling for 45 minutes then I gave up.…… have to pay for parking at private lot
3.0
Needs to get better.didn’t feel like an upgrade. Poor draining tub, dirty walls, broken blinds. Un friendly building. Beautiful area, but not top drawer experience
1.0
The lister is GlobalStay but they use Expedia and Expedia allows them to continue even though their reviews on Expedia and their ads are lies. Look anywhere else online and you'll see the REAL REVIEWS. Expedia does not care and will not do anything about them. I have to assume that Expedia is fine with the lies and threats of these people
This is what happened to me using Expedia and Globalstays
First things this property is an ILLEGAL rental. Both Globalstay and Expedia do not care once they have your money, they know you are stuck because you are travelling and that is it to them.
My first issue arose the second I arrived .Because this is an ILLEGAL rental they did not leave the key in the building but attached it to bike racks outside of a bank. There was no toilet paper. The tub was dirty. Spoons were filthy and the dryer was full of towels and sheets. You can NOT use the pool, gym or spa as a short term renter even in the legal units although their ad says you can! To top everything off they threatened me when I complained. I was so scared I slept with a knife by my bed and my phone set with 911 ready to just hit dial!! If you look at their reviews ANYWHERE except Expedia you see nothing but horrible reviews for them!
Please stay away!!
2.0
We stayed in this condo as we were here for a work conference, this allowed us a kitchen to cook.
No pots provided
No kettle
Coffee maker, but no coffee
Blinds are missing quite a few slats so no conducive to sleeping
Check out was a headache with the garage key; good thing I’m not alone or no idea how I would manage.
Called the office for assistance, auto responder voice message saying “they couldn’t hear me and hung up” - 2 separate times with 2 separate voices.
Location was convenient, but I would not stay here again; for business or pleasure.
4.0
A Great location. Very close to CN Tower, Rogers Centre, Scotia Bank Place, Toronto Bay Waterfront, Subway/Public Transit, Union Station. Grocery store and LCBO in same building.
4.0
This property is located next to Union Station and the Scotiaback Arena. Very close to all types of trains and buses. Excellent location, with lots of amenities in the area. Though the area was noisy, the apartment wasn't. The apartment we stayed in was small and the furniture needed upgrading. Also its not a hotel so toiletries are at your expense if you run out. Besides that it was very good.
1.0
The mattresses are so soft and old that every time we turned, the coils would make noise! Very uncomfortable beds. Basic items like face cloths, coffee maker/ electric kettle aren’t provided. I would not recommend this place to my friends and family. The only good thing about this place is the location where you can walk to many tourist attractions.
1.0
Upon arrival I noted that there were missing baseboards, chipped paint, tape on wall, hole in ceiling, damaged ceiling, and damaged screen. Despite leaving numerous messages, I have received no response as to why this "deluxe apartment" was provided in this condition.
4.0
Was close to many attractions. Figuring out our parking spot was the only issue.
2.0
We just recently stayed at GLOBALSTAY maple leaf square.. before arriving we expressed our need for a crib for our one year old. We were told countless times it was reserved, and would be no issues as long as we paid a 30 dollar fee.. first they didn’t send us the invoice for the crib then when doing so their server was down so payment could not be made. We emailed explaining the issue and they told us no worries if the problem keeps happening by the next day let us know.. the next day comes the day we arrive & there is no crib bc payment was made to late.. even tho it was an issue on their end.. they ended up cancelling the crib all together so we didn’t have one for the duration of our stay and ignored our messages until we left.
Check in was a complete nightmare and the instructions given were not clear.. it took 45 mins and we were the only ones in line.
There was also no toaster, tea kettle, face clothes, bath mats not one single sharp knife to cook with.
Bath tub plugs would not work with either bathroom so we had to bath our one year old in the sink.
Washer did not work, broken doors & blood smeared in the closet.
On the ad it said we would have access to the pool, upon arrival we were told that the pool was only for long term rentals.
The only positives are the location & the view from the room.
3.0
Property was easy to find and a really nice location and view.
The check-in process was a bit of a faff lucky we were able to connect to the areas free WiFi to get the location of a lock box that had the key in but once we did that it was fine
4.0
The blinds in this unit need replacing as there are about 7 slats missing in the one bedroom and a few in the other.
Plus didn’t realize to get out of the garage you need the transponder which means you need to get your car then go back to the apartment put the transponder back then return the keys to the lock box.
1.0
I booked this property for 2 nights, for 6 people to stay, baseball game, Toronto trip. Location for walking to Rogers Centre was good.
Check in was a nightmare, they required personal information to be e-mailed prior to key box ind
structions, then key code did not work, over an hour on the phone with "Globalstay" and then Expedia, finally something worked.
A "security deposit" was required before the stay, to be refunded within 7 days, and after 8 days, I have not received it.
the apartment was good, however, no coffee maker, that was about all we would have used in the kitchen had there been one.
Very frustrating experience with the "Globalstay" people , I am a regular Expedia user, always been satisfied or better. I do NOT recommend this propery, and I dont thin Expedia should offer it.
3.0
Everything was fine. However, you are required to submit how many guests you have staying with you (which is fine). So, they knew we would be 6 guests but did not provide any bed sheets, pillows, or blankets for the 3rd bed (sofa bed) despite the ad saying there would be some available. I asked if they could bring us any and no response. I suggest if you’re 6 to bring your own extra blankets…
3.0
Shower drain was not draining properly, water would pool at our feet while showering. Bedroom pillows are extremely old and smells musty. Bedsheets too smells musty. feels unclean while staying at that condo unit.
5.0
Location is fantastic.
Easy to virtually communicate with staff.
3.0
Really nice apartment, but very confusing instructions regarding keys and check in/out details.
4.0
It was ok
5.0
Check in was easy and location was super convenient to everything we needed. Dining tigers Center ACC shopping. Would recommend for sure.
1.0
The property, were not flexible to change dates of stay and keep all my money. wont never recommend.
Expedia did not manage to negotiate anything. should not work with them anymore.
I wont work with them ever!
FAQs
How much does this condo cost compared to others in Toronto?
The average price for a rental in Toronto is $118 per night. This rental is $39 above the average.
Is parking included with this condo?
Parking is not specified as an available amenity at GLOBALSTAY. Maple Leaf Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this condo?
We didn’t find pool listed as an amenity for this condo. It may be worth double checking if a pool is important for your stay.
Is GLOBALSTAY. Maple Leaf Square pet friendly?
Yes! This condo is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at GLOBALSTAY. Maple Leaf Square?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and laundry.
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