Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village
5.8 / 10
(5 Ratings)
$$$$
Chalet in Grey Highlands
14 guests · 6 bedrooms · 3 baths
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
I would never book this place again
Close to the village
Our experience at this property was very disappointing due to the overall lack of cleanliness and sanitation.
Upon arrival, the unit was visibly dirty and did not appear to have been properly cleaned between guests. The bathroom showed significant grime buildup around the shower base and corners, floors were dirty, surfaces had dust and debris, and the bed linens did not appear fresh or properly laundered. The mattress and bedding also showed stains and debris, which made the space feel unsanitary and uncomfortable to use.
We immediately contacted Booking.com to report the issue and also reached out to the property owners directly by email. The only solutions offered were:
1. They could send a cleaner at our expense, or
2. We could check out a day early and still be charged for one night.
Neither option was reasonable or helpful. Paying out of pocket to clean a property that should have been cleaned before arrival is unacceptable, and leaving early did not solve the problem since we had already made travel plans and had limited alternatives. Furthermore, we emailed them back requesting a phone call to discuss our options and they did not respond.
Overall, the condition of the unit did not meet basic cleanliness standards and did not match expectations for a short-term rental. Based on our experience, I strongly recommend that future travelers do not book this property unless you are prepared to deal with cleanliness issues and a lack of adequate resolution if problems arise.
It also seems from every review response from the owner that they send the exact same thing every time… “Thank you for sharing your feedback. We're sorry to hear that the cleanliness did not meet your expectations upon arrival. As soon as we were made aware, we immediately dispatched our cleaning team to re-service the chalet to ensure your comfort.”
This is a complete lie and their way to make people think that they have made changes.
2 / 10
Very dirty place , not recommending it to anyone
Location only
It was soooo dirty , and the beds and bed sheets terrible terrible terrible
We all ended up to go to walmart and by new bedsheets and pillow covers .
Everything in kitchen was super dirty and had to wash everything couple of times before using . And ended up to use only plastic plates and utensils etc
7 / 10
Great space, could be better maintained
Good communication.
Good space to socialize as we were three families - however layout a bit strange with three bathrooms together on ground floor.
Great hot tub
Bedding/laundry smelt musty - we had to buy fresh pillow cases for some rooms plus pillows. They need to be refreshed.
Don’t realize towels were not included - so don’t forget towels we did and had to run out to buy them.
Wasn’t cleaned very well post NYE - lots of confetti in vents.
Not walking distance to village in the cold weather
10 / 10
Great host, family run accomodation, they are in the bezt building and very helpful and nice. The house is very clean, n
Very new, clean, comfortable house, with all amenities you might need.
Good communication.
Good space to socialize as we were three families - however layout a bit strange with three bathrooms together on ground floor.
Great hot tub
Bedding/laundry smelt musty - we had to buy fresh pillow cases for some rooms plus pillows. They need to be refreshed.
Don’t realize towels were not included - so don’t forget towels we did and had to run out to buy them.
Wasn’t cleaned very well post NYE - lots of confetti in vents.
Not walking distance to village in the cold weather
10 / 10Outstanding·Aug 2023
Very new, clean, comfortable house, with all amenities you might need.
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
Yes, a swimming pool is available for use at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village. Enjoy the water!
Is Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village pet friendly?
Unfortunately, this chalet is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village?
We found 23 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this chalet rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Ski in/Ski out
Garden
Laundry services
Sauna
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Grey Highlands
Ratings and reviews
5.8 / 10
(5 Ratings)
100% verified reviews
7 / 10Good·Jan 2025
Good communication.
Good space to socialize as we were three families - however layout a bit strange with three bathrooms together on ground floor.
Great hot tub
Bedding/laundry smelt musty - we had to buy fresh pillow cases for some rooms plus pillows. They need to be refreshed.
Don’t realize towels were not included - so don’t forget towels we did and had to run out to buy them.
Wasn’t cleaned very well post NYE - lots of confetti in vents.
Not walking distance to village in the cold weather
10 / 10Outstanding·Aug 2023
Very new, clean, comfortable house, with all amenities you might need.
Wifi needs improvement, they are working on it.
$$$$
5.8
(5 Ratings)
"Very new, clean, comfortable house, with all amenities you might need."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Grey Highlands
About this chalet rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Ski in/Ski out
Garden
Laundry services
Sauna
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
Yes, a swimming pool is available for use at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village. Enjoy the water!
Is Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village pet friendly?
Unfortunately, this chalet is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Blue Mountain 6BR Chalet Hot Tub Mountain Views Walk to Village?
We found 23 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
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