Hotel in City of Westminster
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Prime City Center Location
Amenities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Accessible by lift
Fire alarm
Fire extinguisher
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Location
Cleanliness
Friendliness of staff
Some of the facilities were a little dated
8 / 10Excellent·Aug 2026
The location is very good and the team are very efficient and super friendly. Merry and Tony are brilliant.
The entrance ought to be the ballroom, has a much better wow factor and the room could do with more plug sockets.
9 / 10Outstanding·Jul 2026
رغم أن الغرف كانت صغيرة، إلا أنها كانت نظيفة ومريحة. موقع الفندق ممتاز وقريب من العديد من الأماكن، وأكثر ما أعجبنا هو طاقم العمل، فقد كانوا في غاية اللطف والترحيب والتعاون، مما جعل الإقامة ممتعة.
Although the rooms were small, they were clean and comfortable. The hotel’s location was excellent and convenient, and the highlight of our stay was the staff. They were exceptionally kind, welcoming, and helpful, making our stay very enjoyable.
الإفطار لم يكن بالمستوى المتوقع، وكانت الخيارات محدودة وغير متنوعة، لذلك لم نتناول الإفطار في الفندق. كما أن سعره كان مرتفعًا مقارنة بما يقدمه.
The breakfast was below our expectations. The selection was limited and lacked variety, so we chose not to have breakfast at the hotel. It was also quite expensive for what was offered.
5 / 10·Jun 2026
The decor was lovely. Staff some better than others. Location for our stay was great.
When we arrived, we did not get the room I had booked. It was suggested I should ask for a discount, as they had no other rooms available. I said I did not want a discount, just the room I booked. I spoke with Jemima, and she was extremely helpful! She called me and said they had found a room or alternatively, they would issue a full refund. She convinced me to stay.
The new room was nice. But if being really picky, there was no power at the beside tables. There was a roasting hot bathroom radiator, that could not be turned off and it was in the middle of a heatwave. We just kept the door closed. To be fair, perhaps those things could have been resolved but it did not bother me enough to ask.
Bar staff could not speak english.
On our return one evening my partner asked for a bottle of red wine. Our bad, as we should have picked from the menu, but thought it was a bit cheeky that we had been given a £90 bottle. When many were much cheaper.
Lastly I think some families are living there. The room next to us had a family who were in and out all day, with the door slamming relentlessly.
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Top rated by guests
8.2Excellent
(336 Ratings)
"The location is fantastic! Stunning hotel! The staff are super friendly and warm. We were pleasantly surprised by the free breakfast (don’t think I’ve ever been offered a free breakfast with any stay)..."
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