Hotel in Nairobi County
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Elegant Accommodations
Amenities
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Ambiance. Staff. Quality in everything.
There is nothing I disliked.
9 / 10Outstanding·Sep 2026
The apartments are perfect and spacious! I liked the size of the TVs rate to find in Nairobi.
8 / 10Excellent·Jul 2026
Central location. Nice 2 bedroom family apartment with lounge area and good views. Reqsted for late checkout by 2 hours and they agreed.
At time of checkin, approached the reception desk. 3 girls saw me approaching with passports in hand. They did not look up to greet or welcome or even smile. All 3 kept on looking at the computers and looked totally confused. I had to capture their attention. They started chk in, no greeting, no smile, no welcome. I have travelled to 60 countries and resided in multiple hotels worldwide, and would never expect such a reception experience in a Hyatt Regency property. Then another boy staff came and based on my feedback the Director Operations Front desk came and met me to whom i repeated my experience, at least seemed to understand. The microwave did not work and house keeping could not repair it.
5 / 10·Jun 2026
Le petit déjeuner beaucoup de choix et très bon
Le personnel de chambre très désagréable, rentre sans attendre que l’on dise oui. J’avais une suite donc le temps qu’elle frappe, que je réponde, il y avait un temps mais elle se permettait d’entrer comme elle voulait même dans la chambre alors que je me préparais. Il n’y avait aucune poubelle. J’ai dû en demander une, qui a été mise au salon mais c’est pas propre. Le frigo sentait fort. Mon paiement booking ne s’est jamais vu alors qu’il m’a été prélevé sur mon compte.
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Top rated by guests
8.5Excellent
(147 Ratings)
"Ambiance. Staff. Quality in everything."
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