Khaolak Merlin Resort

The resort was described as 'set within nature' and does indeed fit the description. This gives it a quite unique experience compared to most other hotels in the area. The resort is quite large, however, it feels secluded due to the surrounding gardens, forest and plants. There are plenty of sunbeds available. We stayed in a premier natural room which had recently been renovated and it did not disappoint. The room was a good size with an even better view from the balcony. The stand out feature of the hotel was the staff and dining experiences. We would normally eat in the local beach restaurants, whilst in Thailand however, the Veranda restaurant on the beach was excellent, so we ate here many times. The chef also cooked some Thai dishes that were not on the menu upon request. A special mention has to go to Weerawat and his team; Da, Angan and Feddy and the others - (apologies if the spelling is incorrect). The only area for improvement would be the front desk staff - whilst the initial check-in was good, the friendliness seemed to disappear after that... Also, we had one hick-up in the restaurant as the fillet steak was tough as old boots - there was no compensation offered (which you would have expected, given the amount of times we ate in the restaurant).. Notwithstanding, this is one of the very few hotels that we are planning to return to and would recommend if you are looking for a unique relaxing experience (not lively like Phuket).

Rooms were fabulous. Restaurant choices were a little limited but the food was excellent. Staff are all very friendly and helpful. The grounds are beautiful and there's a fabulous stretch of beach to enjoy. Signs around to warn against reserving sunbeds, but this isn't enforced. Most days they're all reserved by 8am and not occupied until several hours later.

This was one of the most beautiful resorts I have ever stayed, the staff was fantastic.

Average at best. Amenities ok. Restaurant and spa prices not in line with local area. If you fancy a week in a German retirement home, this is the place for you.